Air Force

June 21, 2012

myPers-TFSC survey launches June 22

Tech. Sgt. Steve Grever
Air Force Personnel, Services and Manpower Public Affairs

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force officials will distribute an online survey June 22 to to solicit feedback about user’s experiences using the myPers-Total Force Service Center and myPers website.

Thousands of Regular Air Force, Air National Guard, Air Force Reserve and civilian members will be asked for their participation in the survey.

Mary McAfee, the quality assurance project lead at the Air Force TFSC, said the survey will run for 60 days and give personnel officials direct comments from their customers.

“This survey will help us understand our customers’ habits and needs and how well we’re meeting their expectations,” McAfee said. “We will use the feedback to develop and implement improvements, revise procedures and make note of where we are successful so we can replicate those successes.”

Officials encourage all total force members to participate in the survey to enable Air Force leaders to gauge the effectiveness of the myPers-TFSC.

“The Air Force vision for personnel services and the myPers-TFSC is to offer more online applications and information so our members can use myPers for as many of their personnel service needs as possible,” McAfee said. “We want to automate personnel processes from start to finish and consolidate where possible to the myPers-TFSC.”

The myPers-TFSC and myPers website seamlessly mesh Air Force online personnel services, telephone and transaction support capabilities to provide first-class personnel support to total force Airmen.

For general information about personnel services and programs, visit the myPers website.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force Photo/Melinda Mueller)

Creation of the Coin Challenge

A challenge coin, also endearingly known as a round medal object, bears an organization’s insignia and is presented by commanders to a member of the unit to recognize special achievement. The Air Force challenge coin traditio...
 
 

AF implements career intermission pilot program

WASHINGTON (AFNS) — Up to 40 active-duty, Air Force Reserve and Air National Guard officers and enlisted members who meet eligibility requirements will be offered between one and three years of partially-paid time out of uniform to focus on personal and professional pursuits under the Career Intermission Pilot Program, or CIPP, Air Force officials announced...
 
 

IT support automation efforts save Air Force money, time

MAXWELL AIR FORCE BASE, Ala — The Air Force Enterprise Service Desk is revolutionizing information technology service delivery. The recently launched self-service Information Assurance Officer Express tool has reduced a backlog of more than 130,000 trouble tickets to less than 200 and cut call wait times from more than an hour to less than two...
 

 

55th Electronic Combat Group

The 55th Electronic Combat Group provides combat-ready EC-130H Compass Call aircraft, crews, maintenance and operational support to combatant commanders. The group also plans and executes information operations, including information warfare and electronic attack, in support of theater campaign plans.
 
 

AF focuses fourth round of VERA/VSIP on headquarters reductions

WASHINGTON (AFNS) – In an effort to lead its force management actions with voluntary programs, the Air Force announced a fourth round of civilian workforce shaping measures beginning July 21. This follows the recent Air Force announcement on headquarters organization and staffing reductions. Those changes are designed to eliminate redundant activities and improve efficiencies while also...
 
 

Tattoos: Good, bad, permanent

NELLIS AIR FORCE BASE, Nev.  – Tattoos are becoming more commonplace in today’s society and therefore in the Air Force, which makes it important for Airmen to know what they are getting into before making a decision that will last a lifetime. Getting a tattoo can be a great way for someone to commemorate a moment in...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin