Local

December 14, 2012

D-M Exchange explains holiday return policy

Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

“We want to make returns as simple as possible for our holiday shoppers,” said the Davis-Monthan Exchange’s General Manager Cathy J. Ely. “Our relaxed refund policy will guarantee customer satisfaction.”

The Exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013 for any item purchased between Nov. 1 and Dec. 24, 2012.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an Exchange gift card.

In addition to returns on items purchased at the Davis-Monthan Exchange, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Airman 1st Class Betty R. Chevalier)

PASM and AMARG set new record

The Pima Air and Space Museum and the 309th Aerospace Maintenance and Regeneration Group set a new record for tours administered in the month of July. The non-profit museum and D-M’s “Boneyard” brought in 2,060 visitors, ...
 
 

Help make it possible

D-M is preparing to kickoff its annual Combined Federal Campaign Sept. 1. The CFC’s mission is to give federal employees the opportunity to promote philanthropy by supporting their favorite charities. There are more than 3000 national and international charities for federal employees to choose from. “Now, D-M members can give to any charity in the...
 
 
DT_10

Office of Air and Marine

D-M is home to the largest air operations program within the U.S. Customs and Border Protection’s Office of Air and Marine. The Tucson Air Branch is one of 83 locations throughout the U.S. and Puerto Rico and is responsible f...
 

 
Flooding_pict

Flooding still underway this year, avoid water runoff problems

While rain in a desert climate is usually welcome, too much of a good thing can a problem for travelers, especially newcomers who may not be familiar with how quickly driving and other travel conditions can change. “There hav...
 
 
DT_pict7

55th Electronic Combat Group

The 55th Electronic Combat Group provides combat-ready EC-130H Compass Call aircraft, crews, maintenance and operational support to combatant commanders. The group also plans and executes information operations, including infor...
 
 
EOD_pict1

EOD blows the DEP members’ minds

  The 355th Civil Engineer Squadron explosive ordnance disposal Airmen hosted 60 Delayed Enlistment Program members, July 29. The Delayed Enlistment Program is for individuals going to active duty, enlist first into the DE...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin