DoD

March 22, 2013

New process cuts GI Bill claims processing times

WASHINGTON (AFNS) — As part of its ongoing transformation from paper-based to electronic claims processing, the Department of Veterans Affairs has continued to improve the automated payment of benefits for Veterans participating in the Post-9/11 GI Bill education program.

As a result, VA is now providing benefit payments to currently enrolled students in an average of six days – cutting by more than half the processing time experienced during the spring enrollment period last year.

This enhancement to VA’s automated processing system, called the Long Term Solution, uses approximately 80 business rules to support end-to-end automation of Post-9/11 GI Bill claims, ensuring accurate payments without the need for manual handling.

During the month of February, 46 percent of incoming documents (more than 115,000) for enrolled students were fully automated, and an additional 33 percent were partially automated. For enrolled students starting a new semester of classes, processing is taking an average of six days to complete. For new students using the benefit for the first time, the average time to establish their eligibility under the Post-9/11 GI Bill is around 24 days.

“We are happy to report that our newest technology has substantially reduced the amount of time it takes to process Veterans’ education claims,” said Under Secretary for Benefits Allison A. Hickey. “It’s a good example of VBA’s transformation that is delivering better service to the fast-growing number of Post 9/11 GI Bill participants.”

The rules-based processing approach LTS uses is also being built into VA’s technology for VA’s paperless disability claims processing–the Veterans Benefits Management System.

Over the past three and 1/2 years, VA has provided $27 billion in Post-9/11 GI Bill benefits to approximately 938,000 Veterans, Service members, and their families, and to the universities, colleges, and trade schools they attend. For more information on VA education benefits go to http://www.gibill.va.gov/.




All of this week's top headlines to your email every Friday.


 
 

 
DoD

Service members receiving RAND military workplace survey

FORT MEADE, Md. — About 580,000 service members have begun receiving emails or letters inviting them to participate in the first RAND Military Workplace Study, Defense Department officials said. Active and reserve component members in all military branches and the Coast Guard are being invited to participate. “The survey is unprecedented in its scale and...
 
 
DoD

Senior DoD voting official offers absentee voting tips

WASHINGTON – The Defense Department’s top voting official provided absentee voting tips today and re-emphasized the importance of registering, requesting ballots and voting early in the process. “The most important thing to remember when dealing with absentee voting is to start the process early,” Matt Boehmer, director of the Federal Voting Assistance Program said in...
 
 
DoD

‘Whistleblower Law’ gains momentum

WASHINGTON – Outreach efforts to inform all Defense Department personnel of their whistleblower rights and protections may have produced a sharp increase in contacts received by the Department of Defense whistleblower protection ombudsman so far this year, growing from about four to six a month as of August 2013 — the date the DoD ombudsman...
 

 
DoD

Air Force creates Air Force Installation and Mission Support Center

WASHINGTON (AFNS) — The Air Force is centralizing its installation support management within a newly created Air Force Installation and Mission Support Center, Air Force officials announced July 11. The change resulted from a comprehensive effort to reduce overhead costs; increase efficiencies; eliminate redundant activities; improve effectiveness and business processes; and will help mee...
 
 
DoD

DoD official provides consumer tips on avoiding scammers

Terri Moon Cronk DoD News, Defense Media Activity WASHINGTON – Service members and their families can be easy targets for scammers, and financial education is key to prevention, the deputy director of the Pentagon’s office of family policy and children and youth said. In an interview with DoD News, Navy Cmdr. Peter Hoegel noted that...
 
 
DoD

Permissive TDY allowed for voluntary force management separation

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — Airmen who separate under voluntary and involuntary force management programs may be eligible for permissive TDY. Airmen should check their separation orders to ensure the statement is included in the remarks block. The statement should read “Member separating voluntarily under force management program and may be eligible for (permissive)...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin