DoD

May 16, 2013

DEERS locks down access to some information updates

Debbie Gildea 
Air Force Personnel Center Public Affairs

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) – Base identification card issuing offices will no longer be able to manually correct or update certain types of personnel information in the Defense Enrollment Eligibility Reporting System, Air Force Personnel Center officials said May 9.

DEERS is the system used to enroll Airmen and their eligible family members for an identification card and associated benefits such as medical and dental care, federal installation access and access to installation facilities such as the commissary or exchange.

DEERS updates are required for major life events that change an Airman’s status, including marriage, divorce, birth or death of a dependent, promotion, reenlistment, extension, retirement, separation or unit transfer to another branch of service or agency. Personnel specialists use the Real-time Automated Personnel Identification System to update DEERS.

In past, RAPIDS customer service representatives could manually update or correct members’ DEERS information. Now, access to member citizenship, date of birth, gender, social security number, name, service dates, civilian or contractor employment dates, Air National Guard or Reserve activation periods and member separation transition benefit information is locked down. The lockdown does not affect dependent family member record information that needs to be updated.

“Members’ DEERS records are established and updated by an authoritative data feed directly from a personnel source like AFPC or the Air Reserve Personnel Center. If information about a member that feeds into DEERS is wrong, the ID card issuing office can’t fix that. Only the office of primary responsibility for that information can correct it,” said Ed Yoder, the AFPC DEERS/RAPIDS operations branch assistant chief.

For example, if a member’s reenlistment date is wrong, the reenlistments office must correct it. If the social security number in DEERS is wrong or a member becomes an American citizen after the DEERS record is established, he or she will need help from the Total Force Service Center to verify information in the personnel data system.

“If you have incorrect or outdated information in your DEERS record and it is locked down, your first step is to contact the origin of the information and work with them to correct it. Once it’s corrected in the personnel data system, it will flow to DEERS and be updated,” Yoder said.

Typical OPRs include military reenlistment, separation and retirement offices, or the civilian human resource office, or the contractor trusted agent. Airmen who don’t know the appropriate OPR for specific information should go to the myPers website, Yoder said.

“Once your record is updated, you can check the corrections or updates online at the eMilConnect website,” Yoder said. “Depending on the nature of the correction, Airmen may need to get a new ID card, so keep an eye on your records.”

Retired military members who need a DEERS update or correction can submit a request to AFPC, Yoder said. Once AFPC completes the correction action, an Air Force Form 281, Notification of Change in Service Member’s Official Records, is filed in the retired member’s military record and the member’s documents are returned.

For more information on DEERS updates and other personnel issues, visit the myPers website at https://mypers.af.mil and enter “21534” or “DEERS Record Correction” in the search window.




All of this week's top headlines to your email every Friday.


 
 

 
DoD

Ice bucket challenge – What does DOD say?

LUKE AIR FORCE BASE, Ariz. — If you have been following social media lately, you’ve seen the ALS Ice Bucket Challenge all over your newsfeed and Instagram. This has become an internet phenomenon in which people get doused with ice water to raise money to combat Amyotrophic Lateral Sclerosis, also known as Lou Gehrig’s disease....
 
 
DoD

Inspector General Hotline gives DOD employees options

WASHINGTON (AFNS) — In an organization as large as the Defense Department, bad or outdated policies or regulations can remain in place, and sometimes there are bad actors. The DOD Inspector General operates a Hotline that has been instrumental in changing policies, uncovering fraud, waste, abuse and mismanagement and in helping the government save money....
 
 
DoD

Know your POV shipping entitlements

SCOTT AIR FORCE BASE, Ill. (AFNS) — Many service members may not know of their entitlements when shipping personal vehicles as they move overseas or return stateside, according to U.S. Transportation Command officials. “Our customers have reasonable expectations on the delivery of their vehicles,” said Air Force Brig. Gen. Paul H. Guemmer. “I know I...
 

 
DoD

Service members receiving RAND military workplace survey

FORT MEADE, Md. — About 580,000 service members have begun receiving emails or letters inviting them to participate in the first RAND Military Workplace Study, Defense Department officials said. Active and reserve component members in all military branches and the Coast Guard are being invited to participate. “The survey is unprecedented in its scale and...
 
 
DoD

Senior DoD voting official offers absentee voting tips

WASHINGTON – The Defense Department’s top voting official provided absentee voting tips today and re-emphasized the importance of registering, requesting ballots and voting early in the process. “The most important thing to remember when dealing with absentee voting is to start the process early,” Matt Boehmer, director of the Federal Voting Assistance Program said in...
 
 
DoD

‘Whistleblower Law’ gains momentum

WASHINGTON – Outreach efforts to inform all Defense Department personnel of their whistleblower rights and protections may have produced a sharp increase in contacts received by the Department of Defense whistleblower protection ombudsman so far this year, growing from about four to six a month as of August 2013 — the date the DoD ombudsman...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin