Veterans

June 27, 2013

New technology quickens veterans’ disability claims

WASHINGTON – A new online application from the Department of Veterans Affairs (VA) enables disability compensation claims to be processed faster in a more end-to-end electronic environment, and VA is urging Veterans and their Veterans Service Organization (VSO) representatives to make full use of its capabilities to receive speedier decisions and reduce the backlog of claims. The availability of the joint VA-Department of Defense Web portal eBenefits, which now integrates with the new internal Veterans Benefits Management System (VBMS) electronic claims processing system, marks a major milestone in VA’s transformation from paper claims records to a fully digital operating environment, one of the keys to VA’s goal to eliminate the disability claims backlog by the end of 2015. VBMS has now been fielded at all 56 Regional Offices across the country, ahead of schedule. VA will continue to upgrade and improve VBMS based on user feedback, and add features and tools that make it faster and easier to process claims. Instead of filling out and mailing paper forms to VA, Veterans can now use eBenefits to enter claim information online using a step-by-step, interview-style application, with pre-populated data fields and drop-down menus similar to popular tax preparation software.

“There are so many advantages to making this move from paper to digital – for both Veterans and VA” said Under Secretary for Benefits Allison A. Hickey. “Veterans can now file their claims online through eBenefits like they might do their taxes online.”

By filing electronically, any compensation benefits that are awarded will be effective back to the date the Veteran started entering their claim information in eBenefits. From that initial claim establishment date, each Veteran has up to a year to gather all necessary records and hit “submit” to preserve their original date of claim.

eBenefits allows Veterans to upload digital images of records and evidence to support their claims, bypassing the need to physically mail in personal records and wait for confirmation of receipt. VA is advising Veterans to gather and submit all relevant medical records and file a Fully Developed Claim (FDC) in eBenefits, which entails entering all available evidence at the time the claim is submitted and verifying to VA that they have no more evidence to submit. Veterans filing an FDC will receive priority processing over the traditional claims process.  VA can typically process FDCs in half the time it takes for a traditionally filed claim, and there is no risk to Veterans in filing an FDC. If VA finds that there is a piece of relevant evidence that was not submitted by the Veteran, but is needed for a rating decision (like private medical records), claims processors will work to obtain that evidence on the Veteran’s behalf and process the claim in the traditional way.

Once logged into eBenefits, Veterans can also choose to have an accredited VSO representative assist with their claim submission by filing an electronic power of attorney form. Using a companion portal, the chosen VSO representative, with proper authorization, will be able to see the contents of a Veteran’s claim, track its status, and add additional information when needed. A Veteran and his representative can even work a claim simultaneously while both are logged into the system, enabling VSOs to assist more Veterans in their homes or even remotely.

VA will still accept claims in paper form, though processing may take longer than for an electronically-submitted claim. As of this summer, VA scans all new paper claims and uploads them into VBMS so they too can be processed electronically, though without many of the benefits provided when Veterans initiate the process in eBenefits such as guided questions that help ensure complete and accurate information and the immediate receipt of information without having to wait for the scanning and processing of paper documents. In addition to filing claims online, registered eBenefits users can track their claim status and access information on a variety of other benefits, like pension, education, health care, home loan eligibility, and vocational rehabilitation and employment programs.

For more information about VA benefits, go to http://www.benefits.va.gov. For more information on VA’s Transformation, go to http://benefits.va.gov/transformation.




All of this week's top headlines to your email every Friday.


 
 

 

The new fight: Writing cyber into the science of war

Every year, the Aspen Security Forum brings together the top minds in defense, intelligence and homeland security. This year, more than ever, the conversation is turning to cybersecurity – protecting computer networks and everything attached to them. Cyber is constantly changing the way conflicts and combat unfold. Here, former U.S. Navy Rear Adm. William Leigher offers insights...
 
 
(U.S. Air Force photo/Osakabe Yasuo)

Need help? Trust your ‘Shirt’

LUKE AIR FORCE BASE, Arizona — When young Airmen need help or are looking for guidance, a good place to start is with a senior NCO. Making it into the top 3 percent in the U.S. Air Force is a major accomplishment. Alt...
 
 

Local Briefs July 31, 2015

Sunset Horseback Ride August 8, 4 – 8 p.m. – Outdoor Rec Saddle up and enjoy a 2-hour sunset horseback ride through the Saguaro National Park.. Final deadline for sign-ups is July 31. Minimum age: 18. Cost of $25/person. Call 228-3736 for more information. White water rafting and camping Aug. 20 – 24 – Grand...
 

 
(Courtesy Photo)

A Q&A with Master Sgt. Jaime Lewis

The men and women of the 12th Air Force (Air Forces Southern) welcomed a new First Sgt. in May. Master Sgt. Jaime M. Lewis, began his career in 2000 as an Aerial Porter, where he performed duties such as passenger services, car...
 
 
(U.S. Air Force photo/ Master Sgt. Jeffrey Allen)

Relationship building by means of the F-16

  America’s stars and stripes and Arizona’s lone copper star always wave proudly at the Arizona Air National Guard’s 162nd Wing. But it’s the adjacent flags of coalition-partners – from the pacific island-nat...
 
 

Military life: Separated, but not alone

  MOUNTAIN HOME AIR FORCE BASE, Idaho — As the dawn broke out over the mountains, I woke up to the sun peeping through my window. Once I got up I went straight to the kitchen to make my family breakfast yet in the back of my mind, all I could think about is how am I...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>