Veterans

June 27, 2013

New technology quickens veterans’ disability claims

WASHINGTON – A new online application from the Department of Veterans Affairs (VA) enables disability compensation claims to be processed faster in a more end-to-end electronic environment, and VA is urging Veterans and their Veterans Service Organization (VSO) representatives to make full use of its capabilities to receive speedier decisions and reduce the backlog of claims. The availability of the joint VA-Department of Defense Web portal eBenefits, which now integrates with the new internal Veterans Benefits Management System (VBMS) electronic claims processing system, marks a major milestone in VA’s transformation from paper claims records to a fully digital operating environment, one of the keys to VA’s goal to eliminate the disability claims backlog by the end of 2015. VBMS has now been fielded at all 56 Regional Offices across the country, ahead of schedule. VA will continue to upgrade and improve VBMS based on user feedback, and add features and tools that make it faster and easier to process claims. Instead of filling out and mailing paper forms to VA, Veterans can now use eBenefits to enter claim information online using a step-by-step, interview-style application, with pre-populated data fields and drop-down menus similar to popular tax preparation software.

“There are so many advantages to making this move from paper to digital – for both Veterans and VA” said Under Secretary for Benefits Allison A. Hickey. “Veterans can now file their claims online through eBenefits like they might do their taxes online.”

By filing electronically, any compensation benefits that are awarded will be effective back to the date the Veteran started entering their claim information in eBenefits. From that initial claim establishment date, each Veteran has up to a year to gather all necessary records and hit “submit” to preserve their original date of claim.

eBenefits allows Veterans to upload digital images of records and evidence to support their claims, bypassing the need to physically mail in personal records and wait for confirmation of receipt. VA is advising Veterans to gather and submit all relevant medical records and file a Fully Developed Claim (FDC) in eBenefits, which entails entering all available evidence at the time the claim is submitted and verifying to VA that they have no more evidence to submit. Veterans filing an FDC will receive priority processing over the traditional claims process.  VA can typically process FDCs in half the time it takes for a traditionally filed claim, and there is no risk to Veterans in filing an FDC. If VA finds that there is a piece of relevant evidence that was not submitted by the Veteran, but is needed for a rating decision (like private medical records), claims processors will work to obtain that evidence on the Veteran’s behalf and process the claim in the traditional way.

Once logged into eBenefits, Veterans can also choose to have an accredited VSO representative assist with their claim submission by filing an electronic power of attorney form. Using a companion portal, the chosen VSO representative, with proper authorization, will be able to see the contents of a Veteran’s claim, track its status, and add additional information when needed. A Veteran and his representative can even work a claim simultaneously while both are logged into the system, enabling VSOs to assist more Veterans in their homes or even remotely.

VA will still accept claims in paper form, though processing may take longer than for an electronically-submitted claim. As of this summer, VA scans all new paper claims and uploads them into VBMS so they too can be processed electronically, though without many of the benefits provided when Veterans initiate the process in eBenefits such as guided questions that help ensure complete and accurate information and the immediate receipt of information without having to wait for the scanning and processing of paper documents. In addition to filing claims online, registered eBenefits users can track their claim status and access information on a variety of other benefits, like pension, education, health care, home loan eligibility, and vocational rehabilitation and employment programs.

For more information about VA benefits, go to http://www.benefits.va.gov. For more information on VA’s Transformation, go to http://benefits.va.gov/transformation.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Airman 1st Class Betty R. Chevalier)

PASM and AMARG set new record

The Pima Air and Space Museum and the 309th Aerospace Maintenance and Regeneration Group set a new record for tours administered in the month of July. The non-profit museum and D-M’s “Boneyard” brought in 2,060 visitors, ...
 
 

Help make it possible

D-M is preparing to kickoff its annual Combined Federal Campaign Sept. 1. The CFC’s mission is to give federal employees the opportunity to promote philanthropy by supporting their favorite charities. There are more than 3000 national and international charities for federal employees to choose from. “Now, D-M members can give to any charity in the...
 
 

MAC celebrates 85th anniversary

The Tucson Metro Chamber Military Affairs Committee celebrated its 85th anniversary earlier this month. The MAC became a standing committee of the Tucson Metro Chamber in 1929. At that time, the Chamber’s Aviation Committee was responsible for the Pilot’s Register at Davis-Monthan Aviation Field, the first municipal aviation field in the United States. “I think...
 

 
(U.S. Air Force photo)

Air Force earns majority of federal energy awards

TYNDALL AIR FORCE BASE, Fla. (AFNS) — It’s a banner year for the Air Force with the Department of Energy recently announcing that service won a lion’s share of 2014 Federal Energy Management Program awards. The Air Fo...
 
 

Nominees sought for Joan Orr spouse, Verne Orr ward

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force Personnel Center officials are now accepting nominations for the 2015 Air Force Association Joan Orr Air Force Spouse of the Year Award and the 2015 AFA Verne Orr Award. The Joan Orr award honors significant contributions made by non-military spouses of Air Force military members. The...
 
 

Airmen encouraged to vote, obey AFI on political activities

LUKE AIR FORCE BASE, Ariz. — As the political season approaches, we should all be encouraged to do our civic duty and go out and vote. However, as an Air Force member, there are a few things to keep in mind. Here is a short noninclusive list to help you determine what is or is...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin