Veterans

June 27, 2013

New technology quickens veterans’ disability claims

WASHINGTON – A new online application from the Department of Veterans Affairs (VA) enables disability compensation claims to be processed faster in a more end-to-end electronic environment, and VA is urging Veterans and their Veterans Service Organization (VSO) representatives to make full use of its capabilities to receive speedier decisions and reduce the backlog of claims. The availability of the joint VA-Department of Defense Web portal eBenefits, which now integrates with the new internal Veterans Benefits Management System (VBMS) electronic claims processing system, marks a major milestone in VA’s transformation from paper claims records to a fully digital operating environment, one of the keys to VA’s goal to eliminate the disability claims backlog by the end of 2015. VBMS has now been fielded at all 56 Regional Offices across the country, ahead of schedule. VA will continue to upgrade and improve VBMS based on user feedback, and add features and tools that make it faster and easier to process claims. Instead of filling out and mailing paper forms to VA, Veterans can now use eBenefits to enter claim information online using a step-by-step, interview-style application, with pre-populated data fields and drop-down menus similar to popular tax preparation software.

“There are so many advantages to making this move from paper to digital – for both Veterans and VA” said Under Secretary for Benefits Allison A. Hickey. “Veterans can now file their claims online through eBenefits like they might do their taxes online.”

By filing electronically, any compensation benefits that are awarded will be effective back to the date the Veteran started entering their claim information in eBenefits. From that initial claim establishment date, each Veteran has up to a year to gather all necessary records and hit “submit” to preserve their original date of claim.

eBenefits allows Veterans to upload digital images of records and evidence to support their claims, bypassing the need to physically mail in personal records and wait for confirmation of receipt. VA is advising Veterans to gather and submit all relevant medical records and file a Fully Developed Claim (FDC) in eBenefits, which entails entering all available evidence at the time the claim is submitted and verifying to VA that they have no more evidence to submit. Veterans filing an FDC will receive priority processing over the traditional claims process.  VA can typically process FDCs in half the time it takes for a traditionally filed claim, and there is no risk to Veterans in filing an FDC. If VA finds that there is a piece of relevant evidence that was not submitted by the Veteran, but is needed for a rating decision (like private medical records), claims processors will work to obtain that evidence on the Veteran’s behalf and process the claim in the traditional way.

Once logged into eBenefits, Veterans can also choose to have an accredited VSO representative assist with their claim submission by filing an electronic power of attorney form. Using a companion portal, the chosen VSO representative, with proper authorization, will be able to see the contents of a Veteran’s claim, track its status, and add additional information when needed. A Veteran and his representative can even work a claim simultaneously while both are logged into the system, enabling VSOs to assist more Veterans in their homes or even remotely.

VA will still accept claims in paper form, though processing may take longer than for an electronically-submitted claim. As of this summer, VA scans all new paper claims and uploads them into VBMS so they too can be processed electronically, though without many of the benefits provided when Veterans initiate the process in eBenefits such as guided questions that help ensure complete and accurate information and the immediate receipt of information without having to wait for the scanning and processing of paper documents. In addition to filing claims online, registered eBenefits users can track their claim status and access information on a variety of other benefits, like pension, education, health care, home loan eligibility, and vocational rehabilitation and employment programs.

For more information about VA benefits, go to http://www.benefits.va.gov. For more information on VA’s Transformation, go to http://benefits.va.gov/transformation.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo/Senior Airman Brett Clashman)

“Solicit help; don’t hide”

Over the years, the term “Wingman” has evolved in the Air Force. The traditional military definition of a Wingman refers to the pattern in which fighter jets fly. There is always a lead aircraft and another which flies off ...
 
 

Adaptability a ‘must’ in today’s Air Force

LUKE AIR FORCE BASE, Ariz. – Three years ago, I entered the Air Force as a general dentist. After completing four challenging years of dental school, I was eager to serve in the Air Force and use my newly developed skills to provide quality care to Airmen. What I quickly came to realize was the misconception that...
 
 

Local Briefs July 18, 2014

355th FW to hold active shooter training exercise July 29, 7 p.m. The 355th Fighter Wing will be conducting an active shooter training exercise starting at approximately 7 p.m. local, Tuesday, July 29. Multiple facilities and locations on base will be affected, but the overall impact to normal operations will be minimal for those who...
 

 
PilotForADay_pict3

Pilot for a Day: Trevor Pahl

. D-M firefighters help Trevor Pahl spray a fire truck. D-M has been supporting the Pilot for a Day program, which was designed to focus on children who have serious or chronic health conditions, for more than 10 years. Airman ...
 
 

Existing tools help users reduce PII breaches

JOINT BASE SAN ANTONIO-LACKLAND, Texas (AFNS) – Members of 24th Air Force are refurbishing an old email tool to help Air Force users reduce breaches of personally identifiable information, or PII. The Digital Signature Enforcement Tool, or DSET, which currently prompts users to provide a digital signature when an email contains an active hyperlink or attachment,...
 
 
Loft_pict

The Loft: a way to connect, serve, grow

Are you looking for a way to connect, serve, and grow? Come visit the DMAFB Airman’s Ministry Center, more commonly known as “The Loft!”  The Loft is a center for DM single airmen located on the second floor of building ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin