Air Force

September 3, 2013

QR code streamlines work order submittals

Tags:
Senior Airman Timothy Moore
355th Fighter Wing Public Affairs

An Airman uses a free application to scan a quick response code at D-M, Aug. 22. The Unaccompanied Housing Office here has implemented a QR code system, which allows Airmen to immediately submit work orders about discrepancies around the dormitory campus.

The Airmen Dormitory Leaders at Davis-Monthan have implemented a new process to increase the ease and efficiency of submitting work orders.

The process includes the use of a quick response code that allows Airmen to submit work orders from anywhere on the dormitory campus via a free QR code scanner smart phones.

A QR code is a two-dimensional barcode, which is attached to an item and records information related to that item. Data can be stored in the QR code related to a website, a digital business card or even an email address.

“The QR code is used to submit work orders directly to our email box,” said Michelle Hancock, Unaccompanied Housing assistant.

Hancock went to a free QR code creation website and chose to connect their code to an email message that would directly go to their workbox.

The ADLs have posted informational sheets containing their QR code and submission directions throughout the campus, so the code is readily available for Airmen to allow them to report discrepancies immediately.

“Airmen don’t like to call, and they can forget to email in work orders by the time they get to their work centers,” Hancock said. “They’ve already got their phones in their hands, so this makes it easy.”

There has been an approximate 10 percent increase in the number of reported discrepancies since July when the system was put in place.

Hancock checks the workbox at the beginning of each business day and sends the reporting Airman his or her work order number as a way to confirm receipt of the discrepancy report.

“Normally, they continue to follow up,” Hancock said. “If they haven’t gotten a response from us, we ask that they follow up.”

The QR code system is meant for normal work order requests such as a broken dryer or washer. It is not meant to be used for emergencies such as a water leak, a gas leak or a broken air conditioner unit in extreme heat.

To report emergencies, Airmen are encouraged to contact the Unaccompanied Housing Office at 228-3003 during duty hours and the ADL alert phone after hours at 520-940-7425.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Staff Sgt. Ciara Gosier)

Historic fighter squadron celebrates 98th birthday

JOINT BASE LANGLEY-EUSTIS, Va. — One of America’s oldest fighter squadrons celebrated its 98th birthday at Langley Air Force Base, Virginia, Aug. 20. The 94th Fighter Squadron, which dates back to World War I, was o...
 
 
WEBKeySpouse_pict

Key Spouse Program

DAVIS-MONTHAN AFB, Ariz. — It is in the nature of military service that at some point you will be separated from the ones who love you. Often times a permanent change of station forces spouses and significant others to be...
 
 
(Courtesy photo)

SecAF, CSAF, CMSAF present new “little blue book”

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Secretary of the Air Force Deborah Lee James, Air Force Chief of Staff Gen. Mark A. Welsh III and Chief Master Sgt. of the Air Force James A. Cody delivered the initial hand...
 

 
U.S. Air Force photo/Tech. Sgt. Joseph Swafford

Arming the RPAs

KANDAHAR AIRFIELD, Afghanistan (AFNS) — Airmen from the 62nd Expeditionary Reconnaissance Squadron provide every munition that is loaded onto an MQ-1B Predator or MQ-9 Reaper at Kandahar Airfield; without them, the RPAs w...
 
 
U.S. Air Force photo/Scott M. Ash

AF Senior leaders give State of the Air Force address

WASHINGTON (AFNS) — Secretary of the Air Force Deborah Lee James and Chief of Staff of the Air Force Gen. Mark A. Welsh III held a State of the Air Force address at the Pentagon, Aug. 24. The first topic of discussion w...
 
 
SAPR_pict

Air Force extends SAPR services to AF civilians

WASHINGTON (AFNS) — The Air Force released a policy memo today allowing Air Force civilian employees who are victims of sexual assault to file restricted and unrestricted reports with their installation’s sexual a...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>