Air Force

October 3, 2013

AF legal website increases efficiency, tracks satisfaction

56th Fighter Wing Legal Office

LUKE AIR FORCE BASE, Ariz. — When active-duty and Reserve component members, retirees and dependents need wills, powers of attorney, or have legal questions, they can go to https://aflegalassistance.law.af.mil/lass/lass.html.

The purpose of the site is to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site’s features from the comfort of their homes without a common access card. (If the site comes up with the words “Security Certificate Not Trusted,” click “Proceed Anyway.”)

The site’s features include:

Legal topics – Short papers on common legal assistance topics, such as wills and family law issues. It also contains links to other helpful sites.

Legal worksheets – Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique “ticket number.” Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office staff.

Online survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

Many clients have visited a legal office to obtain a will or other legal documents and realize after arriving that they need to gather more information or documents from home.

Sometimes clients realize they need to speak with their spouse about an issue.

Completing an online worksheet will help minimize the need for multiple visits. By filling out an online worksheet, clients will be able to consider critical issues before visiting the legal office. After receiving a ticket number, clients may take their ticket numbers to the legal office. An attorney or paralegal will then access a client’s data with the ticket number. This will reduce the amount of information clients need to bring with them and allows the legal office to streamline the process.

While the website increases convenience for clients, everyone should note the following:

Information on the website is for educational and informational purposes only. The website cannot replace consultation with your local JAG, and Airmen should never rely solely on the website when making decisions.

Clients will not be able to print legal documents such as wills and powers of attorney from the website. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents.

The website is designed for client convenience, but no one is required to use the site before visiting the legal office.




All of this week's top headlines to your email every Friday.


 
 

 

OTS eliminates component distinctions

MAXWELL AIR FORCE BASE, Ala. — The Air Force Officer Training School here has removed all service component distinctions from its line officer commissioning courses. Regular Air Force and Reserve cadets no longer receive their commissions through Basic Officer Training or Air National Guard cadets through the Academy of Military Science. With the start of...
 
 

AF announces 23 AFSCs on reenlistment bonus list

Joint Base San Antonio-Randolph, Texas (AFNS) — Enlisted Airmen in 23 Air Force specialty codes may be eligible to receive a selective reenlistment bonus (SRB) effective March 12, Air Force officials announced March 12. The Air Force is moving forward with a higher end-strength, so AFSCs eligible for the SRB program will increase to address retention of...
 

 

Increase your sphere of influence

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — In his November 2013 Roll Call, Chief Master Sgt. of the Air Force James A. Cody said that a nomination to a developmental special duty is an honor and expresses the faith and confidence leadership has in an Airman to purposefully shape our future. Earlier in 2013, 10 special...
 
 

Community comes out to play at annual DM-50 Picnic

(U.S. Air Force photo by Staff Sgt. Angela Ruiz) Children ride ponies during the DM50 picnic, March 14. There was a variety of free entertainment, food and events. (U.S. Air Force photo by Airman 1st Class Chris Massey) Children box in a bounce house during the DM50 picnic. The picnic was a free event for...
 
 

The hazards of dietary supplements

MOUNTAIN HOME AIR FORCE BASE- Idaho — How are those New Year’s resolutions coming along? Have you been hitting the gym like you wanted to, modified your diet, or restocked your dietary supplement shelf? Before you throw some more money at protein shakes, diet pills, and energy drinks, I encourage you to research the products you’re buying...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin