Air Force

October 3, 2013

AF legal website increases efficiency, tracks satisfaction

56th Fighter Wing Legal Office

LUKE AIR FORCE BASE, Ariz. — When active-duty and Reserve component members, retirees and dependents need wills, powers of attorney, or have legal questions, they can go to https://aflegalassistance.law.af.mil/lass/lass.html.

The purpose of the site is to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site’s features from the comfort of their homes without a common access card. (If the site comes up with the words “Security Certificate Not Trusted,” click “Proceed Anyway.”)

The site’s features include:

Legal topics – Short papers on common legal assistance topics, such as wills and family law issues. It also contains links to other helpful sites.

Legal worksheets – Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique “ticket number.” Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office staff.

Online survey: Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

Many clients have visited a legal office to obtain a will or other legal documents and realize after arriving that they need to gather more information or documents from home.

Sometimes clients realize they need to speak with their spouse about an issue.

Completing an online worksheet will help minimize the need for multiple visits. By filling out an online worksheet, clients will be able to consider critical issues before visiting the legal office. After receiving a ticket number, clients may take their ticket numbers to the legal office. An attorney or paralegal will then access a client’s data with the ticket number. This will reduce the amount of information clients need to bring with them and allows the legal office to streamline the process.

While the website increases convenience for clients, everyone should note the following:

Information on the website is for educational and informational purposes only. The website cannot replace consultation with your local JAG, and Airmen should never rely solely on the website when making decisions.

Clients will not be able to print legal documents such as wills and powers of attorney from the website. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents.

The website is designed for client convenience, but no one is required to use the site before visiting the legal office.




All of this week's top headlines to your email every Friday.


 
 

 

This Memorial Day, honor those who gave all

Memorial Day. A long weekend, barbeques, parades, door busting sales at the mall, and the un-official start of summer . . . With all the excitement of warmer weather and fun in the sun that come with Memorial Day, the true meaning of the day is often over looked. Memorial Day is about remembering the...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

Memorial Day weekend safety tips

Memorial Day weekend is coming up, for most service members that means getting on the road and traveling for the first long weekend of the summer. During this holiday weekend more people will be traveling, which makes it import...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

D-M law enforcement recognizes National Police Week

Law enforcement agencies at Davis-Monthan celebrated National Police Week here during the week of May 11-15. National Police Week focuses on remembering law enforcement officials who have lost their lives in the line of duty. T...
 

 

Final Total Force Training Environmental Assessment released

The final Environmental Assessment for Total Force Training, released here today by Air Combat Command, concludes a “Finding of No Significant Impact.” The Air Force will implement the proposed action alternative which places a cap on Total Force Training (formerly Operation Snowbird) flights at Davis-Monthan Air Force Base at 2,326 annual flights.  Officials state that...
 
 

Commissaries continue rolling out in-store Wi-Fi

FORT LEE, Va. – Sixteen more stores will offer Wi-Fi access for commissary patrons between June and September, according to the Defense Commissary Agency’s follow-up schedule. Through the Commissary Patron Internet Mobile System, DeCA is gradually opening customer Wi-Fi access at all stateside commissaries to include Alaska, Hawaii and Puerto Rico. The latest schedule covers the...
 
 

The difference between Memorial and Veterans Day

FORT GEORGE G. MEADE, Md. (AFNS) — There are lots of reminders out there that Memorial Day is about more than a day off or barbecue. It’s also about more than thanking everyone who served or waving flags. The truth is, many people confuse this day with Veterans Day. This day is about one thing...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin