Local

December 5, 2013

D-M Exchange’s return policy eases concerns

According to ABC News, recipients of gifts returned as many as 37 percent of holiday purchases last year. But shoppers can rest easy knowing the Davis-Monthan Exchange makes holiday returns as easy as possible.

“We know it’s hard to please everyone on your list,” said Davis-Monthan Exchange’s General Manager Cathy J. Ely. “There’s enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit.”

The Exchange’s standard policy allows returns anywhere from 15 to 90 days of purchase with a sales receipt, but the holiday return/exchange policy extends these terms through Jan. 31, 2014 for all items purchased between Nov. 1 and Dec. 24, 2013.

As is the case throughout the year, refund requests with sales receipts are processed according to the original forms of payment (cash for cash, credit for credit card). Customers returning items without sales receipts will receive Exchange gift cards for the refund amount.

Also as a convenience to Exchange online shoppers, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Customer online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.

“We take our commitment to serving those who serve seriously,” said Ely. “On the rare occasion an online return is necessary, we know it’s extremely important they have a hassle-free experience.”

To make a return or get more information on exchanges and gift card credits, be sure to stop by the Davis-Monthan Exchange’s Customer Service area or visit www.shopmyexchange.com.




All of this week's top headlines to your email every Friday.


 
 

 

Be heard! Absentee Voter’s Week Booth at D-M

Believe it or not, voting season is already fast approaching! Election Day is now less than two months away! Voting is a freedom that you as a military member defend. This year, 33 U.S. senators, all 435 U.S. representatives, 36 state governors, and numerous local officials are up for re-election! On Nov. 4, you have...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

2014 D-M Day at U of A

Approximately 2,000 Davis-Monthan personnel attended the annual DM-50 Tailgate followed by the University of Arizona Wildcats vs. the Nevada Wolf Pack football game at Arizona Stadium Sept. 13. The tailgate party and game ticke...
 
 

D-M brings resiliency

Practicing resiliency isn’t a program; it’s a way of life. Resiliency by definition is an ability to recover from or adjust easily to misfortune or change. Every person should be resilient and D-M is making it easier for Airmen to find the resources available to help them work on it. Vincent Howard, 355th Fighter Wing...
 

 
(Courtesy Photo)

D-M Airmen respond first to desert wreck

Three D-M Airmen were driving through the desert on their way to a popular hiking spot to enjoy a typical Sunday outdoors. Everything was going according to plan until they spotted a person on the right side of the road frantic...
 
 
(U.S. Air Force photo by Airman 1st Class Cheyenne Morigeau)

Sesame Street comes to D-M

(U.S. Air Force photo by Airman 1st Class Cheyenne Morigeau) Military children hold up their toys during a Sesame Street performance here, Aug 26. The Sesame Street USO Experience for Military Families is a show that is intende...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin