Local

December 5, 2013

D-M Exchange’s return policy eases concerns

According to ABC News, recipients of gifts returned as many as 37 percent of holiday purchases last year. But shoppers can rest easy knowing the Davis-Monthan Exchange makes holiday returns as easy as possible.

“We know it’s hard to please everyone on your list,” said Davis-Monthan Exchange’s General Manager Cathy J. Ely. “There’s enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit.”

The Exchange’s standard policy allows returns anywhere from 15 to 90 days of purchase with a sales receipt, but the holiday return/exchange policy extends these terms through Jan. 31, 2014 for all items purchased between Nov. 1 and Dec. 24, 2013.

As is the case throughout the year, refund requests with sales receipts are processed according to the original forms of payment (cash for cash, credit for credit card). Customers returning items without sales receipts will receive Exchange gift cards for the refund amount.

Also as a convenience to Exchange online shoppers, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Customer online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.

“We take our commitment to serving those who serve seriously,” said Ely. “On the rare occasion an online return is necessary, we know it’s extremely important they have a hassle-free experience.”

To make a return or get more information on exchanges and gift card credits, be sure to stop by the Davis-Monthan Exchange’s Customer Service area or visit www.shopmyexchange.com.




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photo

Extraordinary effort regardless of outcome

DAVIS-MONTHAN AIR FORCE BASE, Ariz. — Imagine a 5-year-old boy chasing grasshoppers at a camp site. He wanders too far. Darkness falls, and he is lost. A storm is brewing in the sky above, and the camping party turns into...
 
 
U.S. Air Force photo by Airman 1st Class Chris Drzazgowski

D-M conducts Meet and Greet at local high school

TUCSON, Ariz. — A community event was held at Rincon High School Wednesday. The Meet and Greet event allowed members of the Tucson community to interact with their neighboring Airmen and learn about the mission of Davis...
 
 
Better Business Bureau

Beware of unauthorized sports tickets websites

Tucson, AZ – Better Business Bureau warns against purchasing sports tickets from unauthorized outlets. With the football season approaching sports fans might do anything to get their hands on tickets at a discounted price...
 

 
Photo: Jamming_pict

Jamming the enemy with joint integration

Photo: Jamming_pict U.S. Marine Corps Capt. Jonathon Leach, 41st Electronic Combat Squadron mission crew commander stands with U.S. Air Force EC-130H Compass Call crew members on the flightline at Davis-Monthan Air Force Base, ...
 
 
Photo: 12AF_pict

Honduran air force members glean valuable knowledge from NDI technicians

Photo: 12AF_pict Honduran air force Master Sgts. Josué Molina and Elmer Villeda practice looking for discontinuities using an eddy current in an aircraft canopy during a subject matter expert exchange event with members from t...
 
 
Cyber_pict

Raytheon is building a cyber powerhouse

Only months after Raytheon acquired Blackbird Technologies, which offers persistent surveillance, secure tactical communications and cybersecurity solutions to the intelligence community and special operations market, synergies...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>