Local

December 5, 2013

D-M Exchange’s return policy eases concerns

According to ABC News, recipients of gifts returned as many as 37 percent of holiday purchases last year. But shoppers can rest easy knowing the Davis-Monthan Exchange makes holiday returns as easy as possible.

“We know it’s hard to please everyone on your list,” said Davis-Monthan Exchange’s General Manager Cathy J. Ely. “There’s enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit.”

The Exchange’s standard policy allows returns anywhere from 15 to 90 days of purchase with a sales receipt, but the holiday return/exchange policy extends these terms through Jan. 31, 2014 for all items purchased between Nov. 1 and Dec. 24, 2013.

As is the case throughout the year, refund requests with sales receipts are processed according to the original forms of payment (cash for cash, credit for credit card). Customers returning items without sales receipts will receive Exchange gift cards for the refund amount.

Also as a convenience to Exchange online shoppers, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Customer online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.

“We take our commitment to serving those who serve seriously,” said Ely. “On the rare occasion an online return is necessary, we know it’s extremely important they have a hassle-free experience.”

To make a return or get more information on exchanges and gift card credits, be sure to stop by the Davis-Monthan Exchange’s Customer Service area or visit www.shopmyexchange.com.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Staff Sgt. Courtney Richardson)

Thunderbolt bounces back after belly landingThunderbolt bounces back after belly landing

On the evening of Sept. 30, an A-10 stationed at Davis-Monthan Air Force Base was coming back to base for a routine landing after completing a standard sortie. Just when everything seemed to be going as planned, disaster struck...
 
 

Davis-Monthan EOD detonates WW-II era mortar at Fort Huachuca

An explosive ordnance disposal team from Davis-Monthan Air Force Base, Tucson, safely detonated a World War II-era 81mm mortar on Tuesday at 10:43 a.m. in Area H, Slaughterhouse Wash, at the end of the Libby Army Airfield runway on Fort Huachuca. A rider on horseback reported a sighting of the unexploded ordnance to fort personnel...
 
 

Vehicle Operations

U.S. Air Force Senior Airman Andrew Liszewski, 355th Logistics Readiness Squadron vehicle operator and dispatcher, drives a government-owned vehicle through the wash rack at Davis-Monthan, Nov. 18. The high-pressure water from the wash clears the car of dust and dirt before detailing begins. Senior Airman Andrew Liszewski, 355th Logistics Readiness Squadron vehicle operator and dispatcher,...
 

 

D-M commander mixes it up with ‘The Morning Blend’

(U.S. Air Force Photo by Airman 1st Class Chris Massey) U.S. Air Force Col. James P. Meger, 355th Fighter Wing commander, Davis-Monthan Air Force Base, Ariz., talks with TV hosts, Tina Jennings and Maria Parmigiani, during a live recording of “The Morning Blend” at KGUN9 Studio, Tucson, Nov. 24. Meger went on the show to...
 
 

Weather Airmen attend Army Weather Support Course

U.S. Army Sgt. Patrick Horton, U.S. Army Intelligence Center of Excellence instructor and course writer, instructs Airmen on how to properly load a casualty into a Humvee during the Army Weather Support Course at Fort Huachuca, Ariz., Nov. 19. During the course, all participants become certified combat life savers, in case they find themselves in...
 
 
(U.S. Air National Guard photo taken by 2nd Lt. Lacey Roberts)

Predator progress for the Arizona Air National Guard

Fort Huachuca, ARIZ. — The sounds of cheers, applause and an occasional “woohoo” filled the air as an MQ-1 Predator from the 162nd Wing lifted off and flew a set flight pattern at Libby Army Airfield, Nov. 5, markin...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin