Local

December 5, 2013

D-M Exchange’s return policy eases concerns

According to ABC News, recipients of gifts returned as many as 37 percent of holiday purchases last year. But shoppers can rest easy knowing the Davis-Monthan Exchange makes holiday returns as easy as possible.

“We know it’s hard to please everyone on your list,” said Davis-Monthan Exchange’s General Manager Cathy J. Ely. “There’s enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit.”

The Exchange’s standard policy allows returns anywhere from 15 to 90 days of purchase with a sales receipt, but the holiday return/exchange policy extends these terms through Jan. 31, 2014 for all items purchased between Nov. 1 and Dec. 24, 2013.

As is the case throughout the year, refund requests with sales receipts are processed according to the original forms of payment (cash for cash, credit for credit card). Customers returning items without sales receipts will receive Exchange gift cards for the refund amount.

Also as a convenience to Exchange online shoppers, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Customer online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.

“We take our commitment to serving those who serve seriously,” said Ely. “On the rare occasion an online return is necessary, we know it’s extremely important they have a hassle-free experience.”

To make a return or get more information on exchanges and gift card credits, be sure to stop by the Davis-Monthan Exchange’s Customer Service area or visit www.shopmyexchange.com.




All of this week's top headlines to your email every Friday.


 
 

 

Local Briefs July 2, 2015

Sunset Horseback Ride August 8, 4 – 8 p.m. – Outdoor Rec Saddle up and enjoy a 2-hour sunset horseback ride through the Saguaro National Park. Single Airmen can sign-up beginning July 6. All others may sign-up beginning July 13. Final deadline is July 31. Minimum age: 18. Cost of $25/person. Call 228-3736 for more...
 
 
(U.S. Air Force photos by Airman 1st Class Chris Massey)

F-15E Strike Eagle students complete training at D-M

Student pilots from Seymour Johnson Air Force Base, N.C., have been training here since June 17. Fourteen F-15E Strike Eagles from the 334th Fighter Squadron, as well as pilots and Weapons Systems Officers came to D-M to com...
 
 

D-M’s Fourth of July Celebration

For July 4, D-M is scheduled to hold a few evening events to celebrate the holiday. Shuttles for the fireworks are scheduled to start running at 5:30 p.m. from Heritage Park, the Sonoran Science Academy and Borman Elementary School. Pre-firework events are slated to begin at 6 p.m. at Bama Park featuring live music by...
 

 

Giving life through the Living Donor Program

  As Airmen, it is our responsibility to help each other, as well as our civilian counterparts from day to day. But what if the need was greater than something as simple as a ride to work? What if it was as great as a kidney donation? Located in Sacramento, Calif., The University of California...
 
 

Balancing career, family through career intermission program

  KADENA AIR BASE, Japan (AFNS) — Being in the U.S. military can be a tough balance between career and family. For some, it comes down to a choice between the two; however, for Katie Evans, a temporarily separated captain and the former 18th Force Support Squadron manpower and personnel flight commander here, it’s about...
 
 

One AWACS lands at D-M for Boneyard Storage

One NATO E-3A AWACS (Airborne Warning and Control System) departed NATO Air Base Geilenkirchen, Germany and landed around 1 p.m. June 23, for storage in the ‘Boneyard’. This is the first ever NATO AWACS to be retired. The decision to retire one E-3A was made by the North Atlantic Council in an effort to modernize the...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>