Local

December 5, 2013

D-M Exchange’s return policy eases concerns

According to ABC News, recipients of gifts returned as many as 37 percent of holiday purchases last year. But shoppers can rest easy knowing the Davis-Monthan Exchange makes holiday returns as easy as possible.

“We know it’s hard to please everyone on your list,” said Davis-Monthan Exchange’s General Manager Cathy J. Ely. “There’s enough stress during the holidays, so we have industry-leading return policies to make it simple to transform an unwanted gift into a replacement item, refund or Exchange gift card credit.”

The Exchange’s standard policy allows returns anywhere from 15 to 90 days of purchase with a sales receipt, but the holiday return/exchange policy extends these terms through Jan. 31, 2014 for all items purchased between Nov. 1 and Dec. 24, 2013.

As is the case throughout the year, refund requests with sales receipts are processed according to the original forms of payment (cash for cash, credit for credit card). Customers returning items without sales receipts will receive Exchange gift cards for the refund amount.

Also as a convenience to Exchange online shoppers, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Customer online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.

“We take our commitment to serving those who serve seriously,” said Ely. “On the rare occasion an online return is necessary, we know it’s extremely important they have a hassle-free experience.”

To make a return or get more information on exchanges and gift card credits, be sure to stop by the Davis-Monthan Exchange’s Customer Service area or visit www.shopmyexchange.com.




All of this week's top headlines to your email every Friday.


 
 

 

SAPR: More than just an Air Force acronym

As an Airman and a senior leader in the Air Force Reserve, I’ve seen firsthand the devastating impacts of sexual assault on an Air Force organization. Regardless of your unit or military status, Active or Reserve, no one is immune to these impacts nor absolved of their responsibility to combat the instances of sexual assault...
 
 

ACC, PACAF commanders confirmed

WASHINGTON (AFNS) — Pacific Air Forces Commander Gen. Herbert Carlisle will be the next commander of Air Combat Command and ACC Vice Commander Lt. Gen. Lori Robinson will be the next commander of Pacific Air Forces, according to a Senate confirmation vote July 23. Headquartered at Joint Base Langley-Eustis, Virginia, ACC leads America’s Combat Air...
 
 
Flooding_pict

Flooding still underway this year, avoid water runoff problems

While rain in a desert climate is usually welcome, too much of a good thing can a problem for travelers, especially newcomers who may not be familiar with how quickly driving and other travel conditions can change. “There hav...
 

 

Cyber Airmen create virtual help desk

JOINT BASE SAN ANTONIO – LACKLAND, Texas (AFNS) — The Air Force Enterprise Service Desk is going virtual, and Joint Base San Antonio – Lackland will be the first to see it as it rolls out across the Air Force, starting the end of August. Air Force Chief of Staff Gen. Mark Welsh has challenged...
 
 

AFSOUTH strengthens space ties with partner nations

Three officers from the Dominican Republic, Peruvian and Brazilian militaries partnered with active-duty and guard Airmen at Davis-Monthan for a rare opportunity to work collectively on the space component of PANAMAX 2014, Aug. 8-15. For a third year, partner nation participants took part in the space element of PANAMAX, an annual U.S. Southern Command sponsored...
 
 

The Judge Advocate General’s Corps announces law school programs

PATRICK AIR FORCE BASE, Fla. (AFNS) — Officers interested in continuing to serve the Air Force as a judge advocate are able to apply to the Funded Legal Education Program, or FLEP, and the Excess Leave Program, ELP. Officers selected for FLEP have the opportunity to attend law school at the Air Force’s expense while...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin