Health & Safety

December 12, 2013

TRICARE makes online customer service easier

from TRICARE
Benefit Information & Outreach Branch of the Defense Health Agency

JOINT BASE LANGLEY-EUSTIS, Va. – TRICARE implemented an easier way to access customer service features under the “I want to” section of the www.tricare.mil homepage, which began Dec. 1.

TRICARE brings together the healthcare resources of each of the military services and supplements them with networks of civilian health care professionals to provide better access and high quality service, while maintaining the capability to support military operations.

The redesigned homepage includes tools for beneficiaries to have faster access to healthcare benefits, prescriptions, enrollments and much more.

These new features also include quick links to secure login portals for more than a dozen customer service features including:

  • Managing prescriptions
  • Enrolling or purchasing a plan
  • Finding a doctor
  • Updating personal information
  • Filing or checking on a claim
  • Paying a bill
  • Booking appointments at a military hospital or clinic
  • Changing a primary care physician
  • Viewing military health records

 

With the new homepage, it also saves beneficiaries time and unnecessary trips to military treatment facilities.

By allowing access from home, beneficiaries now have options to contact mobile, online and toll-free customer service representatives more effortlessly.

Other common requests such as comparing plans, what’s covered, links to download forms and the ability to subscribe to TRICARE e-mail alerts can also be found in the improved section.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force Illustration by Airman 1st Class Cheyenne Morigeau)

Don’t become a target

Considering recent threats against Americans and the exponential growth of social media use, becoming a target of an adversary is easier than ever. Operations Security is a process that identifies unclassified, critical informa...
 
 
BreastCancerAwareness_pict

An Airman’s story: My mother didn’t fight alone

MOODY AIR FORCE BASE, Ga. – His green eyes frantically searched the crowd for his dying mother. During his final pass and review at basic military training (BMT) he saw her in the stands, cheering him on. A year later, ...
 
 

Fire Prevention Week 2014

(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski) Sparky the Fire Dog, National Fire Protection Association spokesdog, and members from the 355th Fire Emergency Services flight taught children from the Child Development Center how to stop, drop and roll at Davis-Monthan, Oct. 8. The 355th FES conducted several events in conjunction with Fire...
 

 
(U.S. Air Force photo/Airman 1st Class Micaiah Anthony)

Trick-or-treat safely this Halloween

Excitement is in the air and ghosts, ghouls, monsters and princesses will be out in mass, October 31, from 5 p.m. to 8 p.m.. Accidents and mishaps increase during this event. To prevent them use common sense, be aware of p...
 
 

Early HPV vaccination protects those at risk

Cheryl Pellerin DoD News, Defense Media Activity WASHINGTON – Immunization at a young age against the human papilloma virus can protect those who are typically infected in the United States –- military- or college-age young adults –- from a range of cancers as adults, an expert from the Defense Health Agency said today. Air Force...
 
 

Tip line reports illegal acts to AFOSI

LUKE AIR FORCE BASE, Ariz. – Reporting suspicious activity has become much easier. The Air Force Office of Special Investigations established a tip line for the Air Force to support the insider-threat mission. The tip line is an anonymous reporting mechanism to advise law enforcement of illegal activities. It provides an easily accessible avenue for individuals to...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin