Health & Safety

December 12, 2013

TRICARE makes online customer service easier

from TRICARE
Benefit Information & Outreach Branch of the Defense Health Agency

JOINT BASE LANGLEY-EUSTIS, Va. — TRICARE implemented an easier way to access customer service features under the “I want to” section of the www.tricare.mil homepage, which began Dec. 1.

TRICARE brings together the healthcare resources of each of the military services and supplements them with networks of civilian health care professionals to provide better access and high quality service, while maintaining the capability to support military operations.

The redesigned homepage includes tools for beneficiaries to have faster access to healthcare benefits, prescriptions, enrollments and much more.

These new features also include quick links to secure login portals for more than a dozen customer service features including:

  • Managing prescriptions
  • Enrolling or purchasing a plan
  • Finding a doctor
  • Updating personal information
  • Filing or checking on a claim
  • Paying a bill
  • Booking appointments at a military hospital or clinic
  • Changing a primary care physician
  • Viewing military health records

 

With the new homepage, it also saves beneficiaries time and unnecessary trips to military treatment facilities.

By allowing access from home, beneficiaries now have options to contact mobile, online and toll-free customer service representatives more effortlessly.

Other common requests such as comparing plans, what’s covered, links to download forms and the ability to subscribe to TRICARE e-mail alerts can also be found in the improved section.




All of this week's top headlines to your email every Friday.


 
 

 

Officials highlight health, wellness resources for Military Families

WASHINGTON, Nov. 21 – As efforts continue to strengthen service members and their families, Pentagon officials held a Bloggers Roundtable to highlight the myriad resources available to tackle the unique military and transitional challenges those who serve may face. Deputy Assistant Secretary of Defense for Military Community and Family Policy Rosemary Freitas Williams, Marine Corps...
 
 
(U.S. Air Force photo/ Senior Airman Jarrod Grammel)

Maintaining fitness standards during the holidays is important

VANCE AIR FORCE BASE, Okla. — During the holidays, going to the gym usually isn’t on the top of most peoples’ priority list. Priority is given to visiting families, planning vacations, and most important, indulging in...
 
 
162FW_pict

162nd Wing facilitates interagency training for active shooter exercise

Active-shooter exercises are common within government facilities and military bases, and most of them seem to surround a single entity neutralizing a threat by force. Very seldom, however, do these training events involve an en...
 

 

Health Benefits Program open season dates set

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Open season for the Federal Employees Health Benefits Program and the Federal Flexible Spending Accounts Program will run Nov. 10 through Dec. 8, officials announced recently. During open season employees and retirees will have the chance to review their current plans and make any changes they desire for...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

NDMS exercise brings mass of emergency responders to D-M

D-M partnered with multiple emergency response agencies from the surrounding community for a National Disaster Medical System exercise that took place here Nov. 5. The exercise allowed key stakeholders to improve readiness in t...
 
 

AF authorizes medical benefits for some separatees

WASHINGTON (AFNS) — Air Force senior leaders announced adjustments to benefits for Airmen separated under the fiscal year 2014 Voluntary Separation Pay (VSP) program Oct. 31. Based on inconsistent issuance and confusion with transitional medical benefits for Airmen separating under the VSP program, the Air Force requested clarification from the Office of the Secretary of...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin