Health & Safety

December 12, 2013

TRICARE makes online customer service easier

from TRICARE
Benefit Information & Outreach Branch of the Defense Health Agency

JOINT BASE LANGLEY-EUSTIS, Va. — TRICARE implemented an easier way to access customer service features under the “I want to” section of the www.tricare.mil homepage, which began Dec. 1.

TRICARE brings together the healthcare resources of each of the military services and supplements them with networks of civilian health care professionals to provide better access and high quality service, while maintaining the capability to support military operations.

The redesigned homepage includes tools for beneficiaries to have faster access to healthcare benefits, prescriptions, enrollments and much more.

These new features also include quick links to secure login portals for more than a dozen customer service features including:

  • Managing prescriptions
  • Enrolling or purchasing a plan
  • Finding a doctor
  • Updating personal information
  • Filing or checking on a claim
  • Paying a bill
  • Booking appointments at a military hospital or clinic
  • Changing a primary care physician
  • Viewing military health records

 

With the new homepage, it also saves beneficiaries time and unnecessary trips to military treatment facilities.

By allowing access from home, beneficiaries now have options to contact mobile, online and toll-free customer service representatives more effortlessly.

Other common requests such as comparing plans, what’s covered, links to download forms and the ability to subscribe to TRICARE e-mail alerts can also be found in the improved section.




All of this week's top headlines to your email every Friday.


 
 

 

D-M to host Motorcycle Safety Rally

Airmen of Davis-Monthan Air Force Base is hosting Motorcycle Safety Rally Mar. 27. There will be various activities during this event to include Tucson Police Department and the Pima County Sheriff’s Department conducting a motorcycle demonstration and awards given to the best bikes. After a safety briefing, the bikers will depart for a 2-3 hour...
 
 

New plan to dramatically change today’s health systems

WASHINGTON (AFNS) — With the goal to move from healthcare to health, the Air Force Medical Service (AFMS) has created a dynamic plan that promises to revolutionize health and human performance systems as they exist today. The Human Performance Concept of Operations (CONOPS), created by Air Force medical planners, strives to not only prevent or...
 
 

The hazards of dietary supplements

MOUNTAIN HOME AIR FORCE BASE- Idaho — How are those New Year’s resolutions coming along? Have you been hitting the gym like you wanted to, modified your diet, or restocked your dietary supplement shelf? Before you throw some more money at protein shakes, diet pills, and energy drinks, I encourage you to research the products you’re buying...
 

 

VA eliminates net worth as health care eligibility factor

Washington – The Department of Veterans Affairs is updating the way it determines eligibility for VA health care, a change that will result in more Veterans having access to the health care benefits they’ve earned and deserve. Effective 2015, VA eliminated the use of net worth as a determining factor for both health care programs...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

D-M Airmen respond first to desert wreck

Three D-M Airmen were driving through the desert on their way to a popular hiking spot to enjoy a typical Sunday outdoors. Everything was going according to plan until they spotted a person on the right side of the road frantic...
 
 

Defeating “Monster Mouth”

(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski) Airman Jessika Silva-Gomez, 355th Dental Squadron dental assistant, helps a child sort out foods that are beneficial to dental hygiene during a presentation at the Finley Child Development Center at Davis-Monthan Air Force Base, Feb. 24. Personnel from the 355th DS provided examples of proper...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin