Health & Safety

December 12, 2013

TRICARE makes online customer service easier

from TRICARE
Benefit Information & Outreach Branch of the Defense Health Agency

JOINT BASE LANGLEY-EUSTIS, Va. – TRICARE implemented an easier way to access customer service features under the “I want to” section of the www.tricare.mil homepage, which began Dec. 1.

TRICARE brings together the healthcare resources of each of the military services and supplements them with networks of civilian health care professionals to provide better access and high quality service, while maintaining the capability to support military operations.

The redesigned homepage includes tools for beneficiaries to have faster access to healthcare benefits, prescriptions, enrollments and much more.

These new features also include quick links to secure login portals for more than a dozen customer service features including:

  • Managing prescriptions
  • Enrolling or purchasing a plan
  • Finding a doctor
  • Updating personal information
  • Filing or checking on a claim
  • Paying a bill
  • Booking appointments at a military hospital or clinic
  • Changing a primary care physician
  • Viewing military health records

 

With the new homepage, it also saves beneficiaries time and unnecessary trips to military treatment facilities.

By allowing access from home, beneficiaries now have options to contact mobile, online and toll-free customer service representatives more effortlessly.

Other common requests such as comparing plans, what’s covered, links to download forms and the ability to subscribe to TRICARE e-mail alerts can also be found in the improved section.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo)

Gen. “Hawk” Carlisle to assume ACC reins Nov. 4

JOINT BASE LANGLEY-EUSTIS, Va. – Gen. “Hawk” Carlisle will assume command of Air Combat Command from Gen. Mike Hostage in a change of command ceremony scheduled for 10 a.m. Nov. 4, at JBLE.  The ceremony will be of...
 
 

Trick-or-treat safely this Halloween

Excitement is in the air and ghosts, ghouls, monsters and princesses will be out in mass, October 31, from 5 p.m. to 8 p.m.. Accidents and mishaps increase during this event. To prevent them use common sense, be aware of potential hazards, and take precautions. Halloween Costume Safety: · Wear flame retardant costumes. · Hem your costumes so you don’t...
 

 
(U.S. Air Force photo by: Staff Sgt. Angela Ruiz)

355th CES spread the “I am energy” campaign

October is Energy Action Month throughout the federal government and in the U.S. Air Force. Airmen, here, educated themselves and future generations on base and in the local community about the importance of saving energy. This...
 
 

Exchange service to extend return policy for holiday purchases

To make gift giving easier, the Army & Air Force Exchange service is extending its return policy for items purchased from Nov. 1 to Dec. 24, 2014. The Edwards Air Force Base Exchange’s standard policy allows returns anywhere from up to 15 to 90 days of purchase with a sales receipt. The holiday return/exchange policy...
 
 

Airmen lead the way in last pre Ranger course

CREECH AIR FORCE BASE, Nevada – Twenty-one Airmen from around the Air Force were put to the test both physically and mentally in their pursuits to attend the U.S. Army Ranger school during the Ranger Assessment Course Oct. 2-16, 2014, at Silver Flag Alpha range, Nevada. The course has existed in Nevada since the early 1980s, and...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin