Health & Safety

December 12, 2013

TRICARE makes online customer service easier

from TRICARE
Benefit Information & Outreach Branch of the Defense Health Agency

JOINT BASE LANGLEY-EUSTIS, Va. — TRICARE implemented an easier way to access customer service features under the “I want to” section of the www.tricare.mil homepage, which began Dec. 1.

TRICARE brings together the healthcare resources of each of the military services and supplements them with networks of civilian health care professionals to provide better access and high quality service, while maintaining the capability to support military operations.

The redesigned homepage includes tools for beneficiaries to have faster access to healthcare benefits, prescriptions, enrollments and much more.

These new features also include quick links to secure login portals for more than a dozen customer service features including:

  • Managing prescriptions
  • Enrolling or purchasing a plan
  • Finding a doctor
  • Updating personal information
  • Filing or checking on a claim
  • Paying a bill
  • Booking appointments at a military hospital or clinic
  • Changing a primary care physician
  • Viewing military health records

 

With the new homepage, it also saves beneficiaries time and unnecessary trips to military treatment facilities.

By allowing access from home, beneficiaries now have options to contact mobile, online and toll-free customer service representatives more effortlessly.

Other common requests such as comparing plans, what’s covered, links to download forms and the ability to subscribe to TRICARE e-mail alerts can also be found in the improved section.




All of this week's top headlines to your email every Friday.


 
 

 

Technical sergeant promotion release delayed

WASHINGTON (AFNS) — Technical sergeant promotion selection results, originally scheduled for release May 28, will be delayed to enable the Air Force to continue to validate extensive system changes to the Weighted Airman Promotion System (WAPS), officials announced. The 2015 technical sergeant promotion cycle is the first to incorporate recent changes in the enlisted evaluation...
 
 

CAA: Informing, developing the force

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — Life is full of decisions. Whether making the Air Force a career or using experience drawn from service to springboard into a civilian profession, always looking one or two steps ahead can be a good way to keep options open and set oneself up for success. In the journey...
 
 
museum02

Program Offers Museum Visits to Service Members, Families

WASHINGTON – From Memorial Day through Labor Day, service members and their families can visit more than 2,000 museums in all 50 states, Puerto Rico and American Samoa courtesy of collaboration among the Blue Star Museums, th...
 

 

2015 Chiefs vs Eagles Softball Game

(U.S. Air Force photo by Airman 1st Class Chris Massey) The Chiefs, made up of chief master sergeants, and the Eagles, made up of colonels, pose for a photo after a charity softball game in which the Chiefs won 23-12 at Thunderbolt Field, Davis-Monthan, Ariz., May 21. The two teams will collectively donate $355 to...
 
 
(U.S. Air Force photo by Staff Sgt. Adam Grant)

That others may live: AFSOUTH heads to Brazil for Search and Rescue SMEE

Campo Grande — U.S. Airmen traveled to Brazil to participate in a week-long subject matter expert exchange with members of the Brazilian air force, from May 11-15, focusing on Search and Rescue capabilities. The Airmen ...
 
 
(U.S. Air Force photo by Senior Airman Dylan Nuckolls)

D-M A-10s, Airmen complete training in Slovakia as part of TSP

SLIAC AIR BASE, Slovakia — Approximately 40 Airmen and four A-10 Thunderbolt IIs from the 354th Expeditionary Fighter Squadron, deployed from Davis-Monthan AFB, completed a micro deployment to Sliac Air Base, Slovakia, ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin