U.S.

March 20, 2014

Transportation official urges planning before PCS moves

Amaani Lyle

WASHINGTON – With warmer weather comes peak moving season, so when orders are in hand, people should plan ahead to ensure the most hassle-free relocation, a senior official who oversees personal property moves for military families said in a recent interview.

Navy Capt. Aaron Stanley, personal property program director for U.S. Transportation Command’s Military Surface Deployment and Distribution Command, told the Pentagon Channel that peak moving season is a moving industry phenomenon in which government and private-sector moves compete for the same resources during busy summer months, typically between the Memorial Day and Independence Day holidays.

“Whether moving this summer or any time, do your homework, be flexible and know what your rights are,” Stanley said.

The main moving issue is volume, with most families opting to relocate after their children are out of school for the year, he said.

Stanley said the Defense Department conducted 520,000 moves last year, with about 40 percent occurring from May 15 to Aug. 15, with similar numbers projected this year.

Stanley encouraged those with a permanent-change-of-station move on the horizon to propose multiple windows or dates for moving consideration.

“By having multiple dates in mind, we have the best chance of getting you the dates you’re after,” Stanley said. “And because of the busy summer season, the better you understand what the movers are supposed to do on your behalf, the better [prepared you will be] to hold them accountable to do exactly that.”

By using the online Defense Personal Property System at http://www.move.mil, Defense Department personnel and their families can self-counsel and submit their applications online, track their shipments, file a claim, and settle directly with the moving company to get full replacement value of lost and damaged goods, as opposed to depreciated value offered in the past, Stanley explained.

“There are some changes being made to the claims module that should make it more user-friendly,” he added.

Officials have been responsive to customer feedback, Stanley said, and he noted that a higher customer survey response rate — currently at about 35 to 45 percent — would improve their ability to see that the best moving companies get the most business in moving military families.

“That customer satisfaction survey is the underlying foundation for the program, and its best-value approach accounts for 75 percent of the formulae to allocate shipments for [transportation service providers],” he said. “More feedback means a better program and good shipments to the right companies.”




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Airman 1st Class Betty R. Chevalier)

PASM and AMARG set new record

The Pima Air and Space Museum and the 309th Aerospace Maintenance and Regeneration Group set a new record for tours administered in the month of July. The non-profit museum and D-M’s “Boneyard” brought in 2,060 visitors, ...
 
 

Help make it possible

D-M is preparing to kickoff its annual Combined Federal Campaign Sept. 1. The CFC’s mission is to give federal employees the opportunity to promote philanthropy by supporting their favorite charities. There are more than 3000 national and international charities for federal employees to choose from. “Now, D-M members can give to any charity in the...
 
 

MAC celebrates 85th anniversary

The Tucson Metro Chamber Military Affairs Committee celebrated its 85th anniversary earlier this month. The MAC became a standing committee of the Tucson Metro Chamber in 1929. At that time, the Chamber’s Aviation Committee was responsible for the Pilot’s Register at Davis-Monthan Aviation Field, the first municipal aviation field in the United States. “I think...
 

 
(U.S. Air Force photo)

Air Force earns majority of federal energy awards

TYNDALL AIR FORCE BASE, Fla. (AFNS) — It’s a banner year for the Air Force with the Department of Energy recently announcing that service won a lion’s share of 2014 Federal Energy Management Program awards. The Air Fo...
 
 

Nominees sought for Joan Orr spouse, Verne Orr ward

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force Personnel Center officials are now accepting nominations for the 2015 Air Force Association Joan Orr Air Force Spouse of the Year Award and the 2015 AFA Verne Orr Award. The Joan Orr award honors significant contributions made by non-military spouses of Air Force military members. The...
 
 

Airmen encouraged to vote, obey AFI on political activities

LUKE AIR FORCE BASE, Ariz. — As the political season approaches, we should all be encouraged to do our civic duty and go out and vote. However, as an Air Force member, there are a few things to keep in mind. Here is a short noninclusive list to help you determine what is or is...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin