U.S.

March 20, 2014

Transportation official urges planning before PCS moves

Amaani Lyle

WASHINGTON – With warmer weather comes peak moving season, so when orders are in hand, people should plan ahead to ensure the most hassle-free relocation, a senior official who oversees personal property moves for military families said in a recent interview.

Navy Capt. Aaron Stanley, personal property program director for U.S. Transportation Command’s Military Surface Deployment and Distribution Command, told the Pentagon Channel that peak moving season is a moving industry phenomenon in which government and private-sector moves compete for the same resources during busy summer months, typically between the Memorial Day and Independence Day holidays.

“Whether moving this summer or any time, do your homework, be flexible and know what your rights are,” Stanley said.

The main moving issue is volume, with most families opting to relocate after their children are out of school for the year, he said.

Stanley said the Defense Department conducted 520,000 moves last year, with about 40 percent occurring from May 15 to Aug. 15, with similar numbers projected this year.

Stanley encouraged those with a permanent-change-of-station move on the horizon to propose multiple windows or dates for moving consideration.

“By having multiple dates in mind, we have the best chance of getting you the dates you’re after,” Stanley said. “And because of the busy summer season, the better you understand what the movers are supposed to do on your behalf, the better [prepared you will be] to hold them accountable to do exactly that.”

By using the online Defense Personal Property System at http://www.move.mil, Defense Department personnel and their families can self-counsel and submit their applications online, track their shipments, file a claim, and settle directly with the moving company to get full replacement value of lost and damaged goods, as opposed to depreciated value offered in the past, Stanley explained.

“There are some changes being made to the claims module that should make it more user-friendly,” he added.

Officials have been responsive to customer feedback, Stanley said, and he noted that a higher customer survey response rate — currently at about 35 to 45 percent — would improve their ability to see that the best moving companies get the most business in moving military families.

“That customer satisfaction survey is the underlying foundation for the program, and its best-value approach accounts for 75 percent of the formulae to allocate shipments for [transportation service providers],” he said. “More feedback means a better program and good shipments to the right companies.”




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Senior Airman Racheal E. Watson)

Living the American Dream

SOUTHWEST ASIA — On Christmas day in 1991, the Soviet flag flew over the Kremlin in Moscow for the last time. People across the country took what jobs they could find, getting paid a fraction of what they made before as...
 
 

AFSOUTH Airmen visit orphans

(U.S. Air Force photo/Tech. Sgt. Heather R. Redman) Staff Sgt. Katie Adams, Master Sgt. Roberto Vasquez and Capt. Sarah Hartenstein, all members of 12th Air Force (Air Forces Southern), take a group photo with the children at Casa de Corderitos orphanage outside the city of Tegucigalpa, Honduras, June 18. The 12th Air Force (AFSOUTH) members...
 
 

AF begins enlisted PME enrollment notifications

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Last week, the Air Force Personnel Center initiated a phased approach to notify approximately 83,000 Airmen of the requirement to enroll in the applicable enlisted professional military education distance learning course. AFPC will notify 20,000 Airmen at the beginning of each month until all members have been notified....
 

 
Congeniality_pict

More than just Ms. Congeniality: Airman competes for homeless female veterans

For Tech. Sgt. Charmaine Pozo, the Ms. Veteran America contest was not about glamourous pageantry. It was about tireless advocacy – for a minimally acknowledged segment of those who have served in uniform: homeless female...
 
 

Enlisted evaluation, promotion systems updated

WASHINGTON (AFNS) — With static closeout dates for each rank in place, the Air Force announced it will update the enlisted performance report forms and utilize new forced distribution and senior rater stratification restrictions to round out the incremental changes to enlisted evaluation and promotion systems with performance as the driving factor in promotions. For...
 
 

Don’t throw a fit — get fit

LUKE AIR FORCE BASE, ARIZONA — It’s a controversial topic that has been brought up by many Airmen — changing the abdominal circumference standards on the Air Force fitness assessment test. After months of debate, it was decided by Air Force Chief of Staff Gen. Mark Welsh III that the standards will stay the same....
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>