U.S.

March 20, 2014

Transportation official urges planning before PCS moves

Amaani Lyle

WASHINGTON – With warmer weather comes peak moving season, so when orders are in hand, people should plan ahead to ensure the most hassle-free relocation, a senior official who oversees personal property moves for military families said in a recent interview.

Navy Capt. Aaron Stanley, personal property program director for U.S. Transportation Command’s Military Surface Deployment and Distribution Command, told the Pentagon Channel that peak moving season is a moving industry phenomenon in which government and private-sector moves compete for the same resources during busy summer months, typically between the Memorial Day and Independence Day holidays.

“Whether moving this summer or any time, do your homework, be flexible and know what your rights are,” Stanley said.

The main moving issue is volume, with most families opting to relocate after their children are out of school for the year, he said.

Stanley said the Defense Department conducted 520,000 moves last year, with about 40 percent occurring from May 15 to Aug. 15, with similar numbers projected this year.

Stanley encouraged those with a permanent-change-of-station move on the horizon to propose multiple windows or dates for moving consideration.

“By having multiple dates in mind, we have the best chance of getting you the dates you’re after,” Stanley said. “And because of the busy summer season, the better you understand what the movers are supposed to do on your behalf, the better [prepared you will be] to hold them accountable to do exactly that.”

By using the online Defense Personal Property System at http://www.move.mil, Defense Department personnel and their families can self-counsel and submit their applications online, track their shipments, file a claim, and settle directly with the moving company to get full replacement value of lost and damaged goods, as opposed to depreciated value offered in the past, Stanley explained.

“There are some changes being made to the claims module that should make it more user-friendly,” he added.

Officials have been responsive to customer feedback, Stanley said, and he noted that a higher customer survey response rate — currently at about 35 to 45 percent — would improve their ability to see that the best moving companies get the most business in moving military families.

“That customer satisfaction survey is the underlying foundation for the program, and its best-value approach accounts for 75 percent of the formulae to allocate shipments for [transportation service providers],” he said. “More feedback means a better program and good shipments to the right companies.”




All of this week's top headlines to your email every Friday.


 
 

 

D-M Airmen freefall into the blue

BUCKEYE, Ariz. — You’re standing in an open door of an aircraft soaring 12,000 feet above the ground. You have put your full trust into the person strapped to your back, who you’ve known for less than two hours, to bring you back down to Earth safe and sound. The count begins. “Out…in…out.” The floor of the...
 
 

12th Air Force bomb wings move to Air Force Global Strike Command

WASHINGTON (AFNS) — The Secretary and Chief of Staff of the Air Force have directed the realignment of the Air Force’s B-1 bomber fleets and Long Range Strike-Bomber program from Air Combat Command to Air Force Global Strike Command, effective Oct. 1. The move will realign the Air Force’s core mission of global strike and all of...
 
 

AF celebrates Earth Day by focusing on mission today, tomorrow

WASHINGTON (AFNS) — Air Force leaders reminded Airmen to keep the mission in mind as the Air Force observed the 45th annual Earth Day April 22. The service has encouraged Airmen around the globe to focus on recycling efforts this year, in line with its 2015 theme, “Conserve Today – Secure Tomorrow.” “Air Force bases...
 

 

Case lot sale returns to D-M April 17-19

FORT LEE, Va. – Mention case lot sales and commissary patrons start lining up for the opportunity to save up to 50 percent or more on club-pack and full-case items. Known as the Commissary Customer Appreciation Case Lot Sale, the springtime version of this twice-yearly event will unfold at stateside stores, each hosting their individual...
 
 

ThanksUSA offers scholarships to children, spouses of U.S. Troops

WASHINGTON – ThanksUSA, a national nonprofit organization dedicated to thanking America’s troops through the gift of education, is inviting children and spouses of America’s armed forces to apply for its post-secondary education scholarships, according to a ThanksUSA news release issued today. Those interested can apply via the organization’s website, and the application period extends ...
 
 
PCS_pict

Peak household goods shipping season almost here

SEYMOUR JOHNSON AIR FORCE BASE, N.C. — A permanent change of station can be both exciting and stressful for the entire family. The Traffic Management Office’s goal this summer moving season is to provide you the neces...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin