U.S.

March 20, 2014

Transportation official urges planning before PCS moves

Amaani Lyle

WASHINGTON – With warmer weather comes peak moving season, so when orders are in hand, people should plan ahead to ensure the most hassle-free relocation, a senior official who oversees personal property moves for military families said in a recent interview.

Navy Capt. Aaron Stanley, personal property program director for U.S. Transportation Command’s Military Surface Deployment and Distribution Command, told the Pentagon Channel that peak moving season is a moving industry phenomenon in which government and private-sector moves compete for the same resources during busy summer months, typically between the Memorial Day and Independence Day holidays.

“Whether moving this summer or any time, do your homework, be flexible and know what your rights are,” Stanley said.

The main moving issue is volume, with most families opting to relocate after their children are out of school for the year, he said.

Stanley said the Defense Department conducted 520,000 moves last year, with about 40 percent occurring from May 15 to Aug. 15, with similar numbers projected this year.

Stanley encouraged those with a permanent-change-of-station move on the horizon to propose multiple windows or dates for moving consideration.

“By having multiple dates in mind, we have the best chance of getting you the dates you’re after,” Stanley said. “And because of the busy summer season, the better you understand what the movers are supposed to do on your behalf, the better [prepared you will be] to hold them accountable to do exactly that.”

By using the online Defense Personal Property System at http://www.move.mil, Defense Department personnel and their families can self-counsel and submit their applications online, track their shipments, file a claim, and settle directly with the moving company to get full replacement value of lost and damaged goods, as opposed to depreciated value offered in the past, Stanley explained.

“There are some changes being made to the claims module that should make it more user-friendly,” he added.

Officials have been responsive to customer feedback, Stanley said, and he noted that a higher customer survey response rate — currently at about 35 to 45 percent — would improve their ability to see that the best moving companies get the most business in moving military families.

“That customer satisfaction survey is the underlying foundation for the program, and its best-value approach accounts for 75 percent of the formulae to allocate shipments for [transportation service providers],” he said. “More feedback means a better program and good shipments to the right companies.”




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Staff Sgt. Adam Grant)

AFSOUTH Liaison Officers: Embarking on a journey toward a promising future

Colonel Alex Voigt has only been serving as the Air Forces Southern Chilean Liaison Officer at Davis-Monthan for a couple of months, but with a history of Chilean LNOs reaching the rank of general and one even going on to serve...
 
 

D-M commander mixes it up with ‘The Morning Blend’

(U.S. Air Force Photo by Airman 1st Class Chris Massey) U.S. Air Force Col. James P. Meger, 355th Fighter Wing commander, Davis-Monthan Air Force Base, Ariz., talks with TV hosts, Tina Jennings and Maria Parmigiani, during a live recording of “The Morning Blend” at KGUN9 Studio, Tucson, Nov. 24. Meger went on the show to...
 
 

Let’s talk turkey: Prepare the perfect bird this holiday season

Whether having a big group over to share the Thanksgiving festivities or it’s just you and the Family, the centerpiece of any Thanksgiving table is the turkey. Guests will graze around the appetizer table careful not to fill their bellies in anticipation of the plump, juicy turkey and all the fixin’s. Most people aren’t world-renowned...
 

 
DoD

New allotment rule protects troops from lending scams

WASHINGTON (AFNS) — Defense Secretary Chuck Hagel has directed a policy change in new paycheck allotments to prevent unscrupulous commercial lenders from taking advantage of troops and their families, Pentagon officials said Nov. 21. According to a Defense Department news release, effective Jan. 1, 2015, the change in DOD’s financial management regulation will prohibit service...
 
 

Officials highlight health, wellness resources for Military Families

WASHINGTON, Nov. 21 – As efforts continue to strengthen service members and their families, Pentagon officials held a Bloggers Roundtable to highlight the myriad resources available to tackle the unique military and transitional challenges those who serve may face. Deputy Assistant Secretary of Defense for Military Community and Family Policy Rosemary Freitas Williams, Marine Corps...
 
 

Thanksgiving and our Native Americans

PETERSON AIR FORCE BASE, Colo. — On the fourth Thursday of every November, we as Americans celebrate the national holiday Thanksgiving. This day focuses on honoring the early settlers, and their harvest feast, which we know to be the “First Thanksgiving.” However, long before settlers came to the United States’ East Coast, the area was inhabited by...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin