World

March 27, 2014

AF MiCare now fully implemented

Jonathan Stock
Air Force Surgeon General Public Affairs

WASHINGTON — The Air Force has recently completed implementation of its secure healthcare-messaging system, MiCare, to all 76 of its medical treatment facilities worldwide.

As of March 1, more than 360,000 Air Force healthcare beneficiaries and 2,300 providers have signed up for this service, which allows the patient and provider to communicate on a secure network regarding non-urgent healthcare concerns.

The MiCare network also allows beneficiaries to view their healthcare record, make appointments, fill prescriptions, as well as allowing providers to push important preventative care updates to the members.

Overall, Airmen, their families and beneficiaries using MiCare can expect a decrease in trips to the MTF and more personal communication with their healthcare team.

What’s happening with MiCare at the MTFs?

“At the beginning of MiCare’s deployment, MTFs were instructed to have 25 percent of beneficiaries empaneled by three months and 50 percent within a year,” said Maria Faison, Nurse Informatics, MiCare Project Manager, Air Force Medical Operations Agency . “However, we have had many MTFs surpass this goal within a couple months because the portal’s processes are now updated to allow users to E-register and be transferred more easily between MTFs during PCS season.”

Many MTFs have been using creative marketing ideas to inform their beneficiaries about MiCare and the many reasons why they should be using it. Clinics have been placing posters at facilities, updating their waiting room videos to include MiCare information, and some are even creating clever videos to place on YouTube.

Although many MTF’s MiCare programs have not been up and running until recently, a few bases currently leading in participation are Dyess Air Force Base with 63 percent of patients, followed closely by Hurlburt Field, Robins and Maxwell AFBs. The Pentagon has just crossed more than 50 percent participation in the program.

“These bases have had the support of leadership and are utilizing high performance teams from within to constantly monitor their progress and improve local practices to make MiCare a more effective system,” said Faison.

How does MiCare compare with others?

Although they use a different name for their secure messaging system, both the Army and Navy have made considerable progress signing up users. Both sister Services have roughly 523,000 users now enrolled combined, as of Feb. 28, 2014. This joint venture has more than 850,000 combined users through all services, as well as 7,600 providers and more than 17,500 primary care team members using the system.

The civilian sector is also moving towards offering more patient portals since this service will assist their beneficiaries to make smart non-urgent care decisions rather than sitting in a waiting room or going to an urgent care facility.

“So far everyone is hitting the same roadblocks on trying to increase participation further where there is reluctance to trust new technology,” said Col. Gwendolyn Johnson, Deputy for Clinical and Business Analysis Division, MiCare Project Lead, Air Force Medical Operations Agency. “The best tools to breaking the barrier are through education and internal marketing. If the staff can realize how MiCare can empower and engage our patients, then their enthusiasm will show and increase more patient enrollment.”

A recent secure messaging satisfaction survey demonstrated that 97 percent of over 13,000 survey respondents were satisfied with their secure messaging transaction and more than 86 percent agreed it helped them avoid a trip to an emergency room or an MTF for a medical problem.

To find out more about MiCare please visit www.afms.af.mil/MiCare or ask your healthcare team during your next visit.




All of this week's top headlines to your email every Friday.


 
 

 
(U.S. Air Force photo by Staff Sgt. Adam Grant)

AFSOUTH Liaison Officers: Embarking on a journey toward a promising future

Colonel Alex Voigt has only been serving as the Air Forces Southern Chilean Liaison Officer at Davis-Monthan for a couple of months, but with a history of Chilean LNOs reaching the rank of general and one even going on to serve...
 
 

D-M commander mixes it up with ‘The Morning Blend’

(U.S. Air Force Photo by Airman 1st Class Chris Massey) U.S. Air Force Col. James P. Meger, 355th Fighter Wing commander, Davis-Monthan Air Force Base, Ariz., talks with TV hosts, Tina Jennings and Maria Parmigiani, during a live recording of “The Morning Blend” at KGUN9 Studio, Tucson, Nov. 24. Meger went on the show to...
 
 

Let’s talk turkey: Prepare the perfect bird this holiday season

Whether having a big group over to share the Thanksgiving festivities or it’s just you and the Family, the centerpiece of any Thanksgiving table is the turkey. Guests will graze around the appetizer table careful not to fill their bellies in anticipation of the plump, juicy turkey and all the fixin’s. Most people aren’t world-renowned...
 

 
DoD

New allotment rule protects troops from lending scams

WASHINGTON (AFNS) — Defense Secretary Chuck Hagel has directed a policy change in new paycheck allotments to prevent unscrupulous commercial lenders from taking advantage of troops and their families, Pentagon officials said Nov. 21. According to a Defense Department news release, effective Jan. 1, 2015, the change in DOD’s financial management regulation will prohibit service...
 
 

Officials highlight health, wellness resources for Military Families

WASHINGTON, Nov. 21 – As efforts continue to strengthen service members and their families, Pentagon officials held a Bloggers Roundtable to highlight the myriad resources available to tackle the unique military and transitional challenges those who serve may face. Deputy Assistant Secretary of Defense for Military Community and Family Policy Rosemary Freitas Williams, Marine Corps...
 
 

Thanksgiving and our Native Americans

PETERSON AIR FORCE BASE, Colo. — On the fourth Thursday of every November, we as Americans celebrate the national holiday Thanksgiving. This day focuses on honoring the early settlers, and their harvest feast, which we know to be the “First Thanksgiving.” However, long before settlers came to the United States’ East Coast, the area was inhabited by...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin