World

March 27, 2014

AF MiCare now fully implemented

Jonathan Stock
Air Force Surgeon General Public Affairs

WASHINGTON — The Air Force has recently completed implementation of its secure healthcare-messaging system, MiCare, to all 76 of its medical treatment facilities worldwide.

As of March 1, more than 360,000 Air Force healthcare beneficiaries and 2,300 providers have signed up for this service, which allows the patient and provider to communicate on a secure network regarding non-urgent healthcare concerns.

The MiCare network also allows beneficiaries to view their healthcare record, make appointments, fill prescriptions, as well as allowing providers to push important preventative care updates to the members.

Overall, Airmen, their families and beneficiaries using MiCare can expect a decrease in trips to the MTF and more personal communication with their healthcare team.

What’s happening with MiCare at the MTFs?

“At the beginning of MiCare’s deployment, MTFs were instructed to have 25 percent of beneficiaries empaneled by three months and 50 percent within a year,” said Maria Faison, Nurse Informatics, MiCare Project Manager, Air Force Medical Operations Agency . “However, we have had many MTFs surpass this goal within a couple months because the portal’s processes are now updated to allow users to E-register and be transferred more easily between MTFs during PCS season.”

Many MTFs have been using creative marketing ideas to inform their beneficiaries about MiCare and the many reasons why they should be using it. Clinics have been placing posters at facilities, updating their waiting room videos to include MiCare information, and some are even creating clever videos to place on YouTube.

Although many MTF’s MiCare programs have not been up and running until recently, a few bases currently leading in participation are Dyess Air Force Base with 63 percent of patients, followed closely by Hurlburt Field, Robins and Maxwell AFBs. The Pentagon has just crossed more than 50 percent participation in the program.

“These bases have had the support of leadership and are utilizing high performance teams from within to constantly monitor their progress and improve local practices to make MiCare a more effective system,” said Faison.

How does MiCare compare with others?

Although they use a different name for their secure messaging system, both the Army and Navy have made considerable progress signing up users. Both sister Services have roughly 523,000 users now enrolled combined, as of Feb. 28, 2014. This joint venture has more than 850,000 combined users through all services, as well as 7,600 providers and more than 17,500 primary care team members using the system.

The civilian sector is also moving towards offering more patient portals since this service will assist their beneficiaries to make smart non-urgent care decisions rather than sitting in a waiting room or going to an urgent care facility.

“So far everyone is hitting the same roadblocks on trying to increase participation further where there is reluctance to trust new technology,” said Col. Gwendolyn Johnson, Deputy for Clinical and Business Analysis Division, MiCare Project Lead, Air Force Medical Operations Agency. “The best tools to breaking the barrier are through education and internal marketing. If the staff can realize how MiCare can empower and engage our patients, then their enthusiasm will show and increase more patient enrollment.”

A recent secure messaging satisfaction survey demonstrated that 97 percent of over 13,000 survey respondents were satisfied with their secure messaging transaction and more than 86 percent agreed it helped them avoid a trip to an emergency room or an MTF for a medical problem.

To find out more about MiCare please visit www.afms.af.mil/MiCare or ask your healthcare team during your next visit.




All of this week's top headlines to your email every Friday.


 
 

 

Local Briefs July 2, 2015

Sunset Horseback Ride August 8, 4 – 8 p.m. – Outdoor Rec Saddle up and enjoy a 2-hour sunset horseback ride through the Saguaro National Park. Single Airmen can sign-up beginning July 6. All others may sign-up beginning July 13. Final deadline is July 31. Minimum age: 18. Cost of $25/person. Call 228-3736 for more...
 
 
(U.S. Air Force photos by Airman 1st Class Chris Massey)

F-15E Strike Eagle students complete training at D-M

Student pilots from Seymour Johnson Air Force Base, N.C., have been training here since June 17. Fourteen F-15E Strike Eagles from the 334th Fighter Squadron, as well as pilots and Weapons Systems Officers came to D-M to com...
 
 

D-M’s Fourth of July Celebration

For July 4, D-M is scheduled to hold a few evening events to celebrate the holiday. Shuttles for the fireworks are scheduled to start running at 5:30 p.m. from Heritage Park, the Sonoran Science Academy and Borman Elementary School. Pre-firework events are slated to begin at 6 p.m. at Bama Park featuring live music by...
 

 

Giving life through the Living Donor Program

  As Airmen, it is our responsibility to help each other, as well as our civilian counterparts from day to day. But what if the need was greater than something as simple as a ride to work? What if it was as great as a kidney donation? Located in Sacramento, Calif., The University of California...
 
 

Balancing career, family through career intermission program

  KADENA AIR BASE, Japan (AFNS) — Being in the U.S. military can be a tough balance between career and family. For some, it comes down to a choice between the two; however, for Katie Evans, a temporarily separated captain and the former 18th Force Support Squadron manpower and personnel flight commander here, it’s about...
 
 

One AWACS lands at D-M for Boneyard Storage

One NATO E-3A AWACS (Airborne Warning and Control System) departed NATO Air Base Geilenkirchen, Germany and landed around 1 p.m. June 23, for storage in the ‘Boneyard’. This is the first ever NATO AWACS to be retired. The decision to retire one E-3A was made by the North Atlantic Council in an effort to modernize the...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>