World

March 27, 2014

AF MiCare now fully implemented

Jonathan Stock
Air Force Surgeon General Public Affairs

WASHINGTON — The Air Force has recently completed implementation of its secure healthcare-messaging system, MiCare, to all 76 of its medical treatment facilities worldwide.

As of March 1, more than 360,000 Air Force healthcare beneficiaries and 2,300 providers have signed up for this service, which allows the patient and provider to communicate on a secure network regarding non-urgent healthcare concerns.

The MiCare network also allows beneficiaries to view their healthcare record, make appointments, fill prescriptions, as well as allowing providers to push important preventative care updates to the members.

Overall, Airmen, their families and beneficiaries using MiCare can expect a decrease in trips to the MTF and more personal communication with their healthcare team.

What’s happening with MiCare at the MTFs?

“At the beginning of MiCare’s deployment, MTFs were instructed to have 25 percent of beneficiaries empaneled by three months and 50 percent within a year,” said Maria Faison, Nurse Informatics, MiCare Project Manager, Air Force Medical Operations Agency . “However, we have had many MTFs surpass this goal within a couple months because the portal’s processes are now updated to allow users to E-register and be transferred more easily between MTFs during PCS season.”

Many MTFs have been using creative marketing ideas to inform their beneficiaries about MiCare and the many reasons why they should be using it. Clinics have been placing posters at facilities, updating their waiting room videos to include MiCare information, and some are even creating clever videos to place on YouTube.

Although many MTF’s MiCare programs have not been up and running until recently, a few bases currently leading in participation are Dyess Air Force Base with 63 percent of patients, followed closely by Hurlburt Field, Robins and Maxwell AFBs. The Pentagon has just crossed more than 50 percent participation in the program.

“These bases have had the support of leadership and are utilizing high performance teams from within to constantly monitor their progress and improve local practices to make MiCare a more effective system,” said Faison.

How does MiCare compare with others?

Although they use a different name for their secure messaging system, both the Army and Navy have made considerable progress signing up users. Both sister Services have roughly 523,000 users now enrolled combined, as of Feb. 28, 2014. This joint venture has more than 850,000 combined users through all services, as well as 7,600 providers and more than 17,500 primary care team members using the system.

The civilian sector is also moving towards offering more patient portals since this service will assist their beneficiaries to make smart non-urgent care decisions rather than sitting in a waiting room or going to an urgent care facility.

“So far everyone is hitting the same roadblocks on trying to increase participation further where there is reluctance to trust new technology,” said Col. Gwendolyn Johnson, Deputy for Clinical and Business Analysis Division, MiCare Project Lead, Air Force Medical Operations Agency. “The best tools to breaking the barrier are through education and internal marketing. If the staff can realize how MiCare can empower and engage our patients, then their enthusiasm will show and increase more patient enrollment.”

A recent secure messaging satisfaction survey demonstrated that 97 percent of over 13,000 survey respondents were satisfied with their secure messaging transaction and more than 86 percent agreed it helped them avoid a trip to an emergency room or an MTF for a medical problem.

To find out more about MiCare please visit www.afms.af.mil/MiCare or ask your healthcare team during your next visit.




All of this week's top headlines to your email every Friday.


 
 

 
headstones-with-flags-300-dpi

This Memorial Day, honor those who gave all

Courtesy photo   Memorial Day. A long weekend, barbeques, parades, door busting sales at the mall, and the un-official start of summer . . . With all the excitement of warmer weather and fun in the sun that come with Memor...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

Memorial Day weekend safety tips

Memorial Day weekend is coming up, for most service members that means getting on the road and traveling for the first long weekend of the summer. During this holiday weekend more people will be traveling, which makes it import...
 
 
(U.S. Air Force photo by Airman 1st Class Chris Drzazgowski)

D-M law enforcement recognizes National Police Week

Law enforcement agencies at Davis-Monthan celebrated National Police Week here during the week of May 11-15. National Police Week focuses on remembering law enforcement officials who have lost their lives in the line of duty. T...
 

 

Final Total Force Training Environmental Assessment released

The final Environmental Assessment for Total Force Training, released here today by Air Combat Command, concludes a “Finding of No Significant Impact.” The Air Force will implement the proposed action alternative which places a cap on Total Force Training (formerly Operation Snowbird) flights at Davis-Monthan Air Force Base at 2,326 annual flights.  Officials state that...
 
 

Commissaries continue rolling out in-store Wi-Fi

FORT LEE, Va. – Sixteen more stores will offer Wi-Fi access for commissary patrons between June and September, according to the Defense Commissary Agency’s follow-up schedule. Through the Commissary Patron Internet Mobile System, DeCA is gradually opening customer Wi-Fi access at all stateside commissaries to include Alaska, Hawaii and Puerto Rico. The latest schedule covers the...
 
 

The difference between Memorial and Veterans Day

FORT GEORGE G. MEADE, Md. (AFNS) — There are lots of reminders out there that Memorial Day is about more than a day off or barbecue. It’s also about more than thanking everyone who served or waving flags. The truth is, many people confuse this day with Veterans Day. This day is about one thing...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin