Local

September 21, 2012

Edwards announces new web page for 412th MDG, medical services

Tags:
Jet Fabara
412th TW Public Affairs

Air Force graphic by Jet Fabara

In an attempt to connect Team Edwards and their families to the health care services provided here, the base has created a new Web page and central location for those inquiring about the base’s medical services and locations.

The new Web page, located at www.edwards.af.mil/units/412thmedicalgroup/index.asp, officially went live Sept. 19 and can be quickly accessed via the Edwards Air Force Base home page under the health care services tab.

“To help improve the experience of care we provide Airmen and their families, all Military Treatment Facilities were asked to participate in an effort to standardize MTF Web page content,” said Jonathan Stock, Chief of Public Affairs at the Office of the Air Force Surgeon General. “By standardizing our online health information, the Air Force Medical Service can better provide seamless health service support to the U.S. Air Force and combatant commanders.”

According to Stock, the initiative began with the AFMS Web Standardization Project Team who was tasked to analyze the content currently featured on MTF pages and work with personnel at each MTF to improve the level of service the pages delivered.

“Originally, we saw an inconsistency between MTF pages making it unnecessarily challenging for Airmen and families transitioning between bases to find information about their new health care teams,” said Stock. “We actually found that more than 50 percent of bases did not even have medical clinic locations or hours even on their sites. This knowledge led us to develop the MTF Web Standardization toolkit, which we distributed to all major commands, including 75 MTFs.”

Prior to the toolkits being distributed, Stock said the team had to develop a checklist and page template with a list of “Basic” content elements that Airmen and their families would expect to see on their MTF Web pages.

The list of “Basic” content elements on any given AFMS standardized web page includes:

  • Location information
  • Contact information
  • Appointments and Benefits information
  • MiCARE, secure messaging
  • Clinics
  • Hours of Operation
  • Pharmacy information
  • Ancillary services
  • Urgent Care information
  • About the MTF
  • Announcements
  • Featured links
  • Social Media links
  • Mobile Apps
  • Notice of Privacy

“Once the checklist was complete, the team held several focus groups with Public Affairs Officers and AFMS Web page content contributors – and piloted the checklist with six MTFs – to confirm the checklist served the needs of the patient audience, which included a series of focus groups consisting of Health Care providers, Airmen, their families and beneficiaries,” added Stock.

In April 2012, the AFMS officially launched the initiative to the entire Air Force community with hopes to update all sites by April 2013.

“This initiative was a cross-collaboration of both MTF representatives and PA assets and both the Air Force Surgeon General and Public Affairs leadership supported the endeavor,” Stock said. “Our goal is to get all 75 MTFs to the “Basic” level in one year and to begin piloting more advanced sites in the meantime. We hope to create more interesting and engaging sites with our key audiences and beneficiaries in the years to come.”




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs June 26, 2015

Legal office closure The base legal office will be closed for legal assistance July 2. For more information, call 661-277-4310. Lt. Col. Promotion Team Edwards is cordially invited to a promotion party 4:30 p.m., June 26 at Pancho’s in Club Muroc to celebrate the newest lieutenant colonel selectees. The selectees are: Michael Batchelor, 412th Aircraft...
 
 
Air Force photograph by Rebecca Amber

AFTC needs to be ‘agile, ready, right’

Air Force photograph by Rebecca Amber Gen. Ellen Pawlikowski, commander of Air Force Materiel Command, hands the Air Force Test Center guidon to Maj. Gen. David Harris June 18. Harris assumed command from Maj. Gen. Arnold W. Bu...
 
 
Air Force photograph by Patric Lovato

Annie Banannie dazzles during summer reading program

Air Force photograph by Patric Lovato Balloons come to life during Annie Banannie’s story time for the kids at the base library June 19. The story’s hero utilizes laser vision, just one of his many super powers, to combat t...
 

 

NASA’S American Eatery – Menu

NASA’S American Eatery (Bldg. 4825) June 29–July 1 10:30 a.m. to 1 p.m. Monday Chicken al fredo Side salad and garlic bread Tuesday 3-pieces fried chicken Mashed potato with gravy Vegetables Wednesday Taco salad Beef or turkey Thursday Closed Friday Closed All Blue Plate Specials — $7.89 Drink not included: medium beverage $1.99; large $2.09...
 
 

News Briefs June 19, 2015

Motorcycle rider course Motorcycle Advanced Rider Courses are scheduled for June 24, July 22 and Aug. 5, starting at 6:30 a.m. in Bldg. 2453 (Education Office). Military must register for the course and will receive an email if your seat has been confirmed. Per AFI 91-207, Table 4.1., this course is mandatory for military riders...
 
 
BOXOG-immersion

OG Immersion program brings flight test within sight

Air Force photograph by Ethan Wagner Maj. Kristopher Rorberg, discusses the B-1 Lancer bomber during a 412th Operations Group Immersion event June 8. The 412th Operations Group is creating the “OG Immersion” program...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>