Local

September 21, 2012

Edwards announces new web page for 412th MDG, medical services

Tags:
Jet Fabara
412th TW Public Affairs

Air Force graphic by Jet Fabara

In an attempt to connect Team Edwards and their families to the health care services provided here, the base has created a new Web page and central location for those inquiring about the base’s medical services and locations.

The new Web page, located at www.edwards.af.mil/units/412thmedicalgroup/index.asp, officially went live Sept. 19 and can be quickly accessed via the Edwards Air Force Base home page under the health care services tab.

“To help improve the experience of care we provide Airmen and their families, all Military Treatment Facilities were asked to participate in an effort to standardize MTF Web page content,” said Jonathan Stock, Chief of Public Affairs at the Office of the Air Force Surgeon General. “By standardizing our online health information, the Air Force Medical Service can better provide seamless health service support to the U.S. Air Force and combatant commanders.”

According to Stock, the initiative began with the AFMS Web Standardization Project Team who was tasked to analyze the content currently featured on MTF pages and work with personnel at each MTF to improve the level of service the pages delivered.

“Originally, we saw an inconsistency between MTF pages making it unnecessarily challenging for Airmen and families transitioning between bases to find information about their new health care teams,” said Stock. “We actually found that more than 50 percent of bases did not even have medical clinic locations or hours even on their sites. This knowledge led us to develop the MTF Web Standardization toolkit, which we distributed to all major commands, including 75 MTFs.”

Prior to the toolkits being distributed, Stock said the team had to develop a checklist and page template with a list of “Basic” content elements that Airmen and their families would expect to see on their MTF Web pages.

The list of “Basic” content elements on any given AFMS standardized web page includes:

  • Location information
  • Contact information
  • Appointments and Benefits information
  • MiCARE, secure messaging
  • Clinics
  • Hours of Operation
  • Pharmacy information
  • Ancillary services
  • Urgent Care information
  • About the MTF
  • Announcements
  • Featured links
  • Social Media links
  • Mobile Apps
  • Notice of Privacy

“Once the checklist was complete, the team held several focus groups with Public Affairs Officers and AFMS Web page content contributors – and piloted the checklist with six MTFs – to confirm the checklist served the needs of the patient audience, which included a series of focus groups consisting of Health Care providers, Airmen, their families and beneficiaries,” added Stock.

In April 2012, the AFMS officially launched the initiative to the entire Air Force community with hopes to update all sites by April 2013.

“This initiative was a cross-collaboration of both MTF representatives and PA assets and both the Air Force Surgeon General and Public Affairs leadership supported the endeavor,” Stock said. “Our goal is to get all 75 MTFs to the “Basic” level in one year and to begin piloting more advanced sites in the meantime. We hope to create more interesting and engaging sites with our key audiences and beneficiaries in the years to come.”




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs August 28, 2014

Blood drive The next American Red Cross Blood Drive at Edwards AFB is 10 a.m.-4 p.m., Sept. 3 in the Chapel 1 Annex. Both walk-ins and appointments are accepted. To make an appointment you may contact the blood drive coordinators:†Senior Airman Joe Hernandez at joe.hernandez.8@us.af.mil or Senior Airman Sarah Bird at sarah.bird.2@us.af.mil. You may also...
 
 

Notice of intention to appoint school board trustee

Due to a lack of sufficient candidates for the upcoming school board election for Trustee Area #2, Office B, the Board of Trustees of the Muroc Joint Unified School District intends to appoint a qualified individual to the Board of Trustees, pursuant to Education Code section 5326. Applicants must be 18 years of age or...
 
 
Air Force photograph by Kenji Thuloweit

ODR wants to get Team Edwards out and about

Air Force photograph by Rebecca Amber James Norman, Outdoor Recreation director, has 14 years of experience in Outdoor Recreation, a career that has taken him all over the world. He moved to Edwards from Tyndall AFB, Fla., wher...
 

 
MDD1

NASA, Edwards say goodbye to historic landmark

EDWARDS AIR FORCE BASE, Calif. – A structure synonymous with NASA’s Armstrong Flight Research Center for the past 38 years, the grey-colored space shuttle Mate-Demate Device (MDD) at Edwards Air Force Base is being dism...
 
 

News Briefs August 22, 2014

Pediatric flu shots The Immunizations Clinic will be vaccinating the Edwards pediatric community between the ages of 6 and 35 months.†When the adult stock is received, the dates will be released to vaccinate the remaining Tricare beneficiaries. The Immunization Clinic is open 7:30 a.m.-4:30 p.m., Monday, Tuesday, Thursday and Friday, and noon-4:30 p.m., Wednesdays. The...
 
 
Air Force photograph by Rebecca Amber

Civil Air Patrol recruiting new members

Air Force photograph by Rebecca Amber Leaders of Civil Air Patrol Squadron 84 perform routine uniform checks during a weekly meeting on Edwards Air Force Base. Individuals interested in joining the Civil Air Patrol may attend a...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>