Local

September 21, 2012

Edwards announces new web page for 412th MDG, medical services

Tags:
Jet Fabara
412th TW Public Affairs

Air Force graphic by Jet Fabara

In an attempt to connect Team Edwards and their families to the health care services provided here, the base has created a new Web page and central location for those inquiring about the base’s medical services and locations.

The new Web page, located at www.edwards.af.mil/units/412thmedicalgroup/index.asp, officially went live Sept. 19 and can be quickly accessed via the Edwards Air Force Base home page under the health care services tab.

“To help improve the experience of care we provide Airmen and their families, all Military Treatment Facilities were asked to participate in an effort to standardize MTF Web page content,” said Jonathan Stock, Chief of Public Affairs at the Office of the Air Force Surgeon General. “By standardizing our online health information, the Air Force Medical Service can better provide seamless health service support to the U.S. Air Force and combatant commanders.”

According to Stock, the initiative began with the AFMS Web Standardization Project Team who was tasked to analyze the content currently featured on MTF pages and work with personnel at each MTF to improve the level of service the pages delivered.

“Originally, we saw an inconsistency between MTF pages making it unnecessarily challenging for Airmen and families transitioning between bases to find information about their new health care teams,” said Stock. “We actually found that more than 50 percent of bases did not even have medical clinic locations or hours even on their sites. This knowledge led us to develop the MTF Web Standardization toolkit, which we distributed to all major commands, including 75 MTFs.”

Prior to the toolkits being distributed, Stock said the team had to develop a checklist and page template with a list of “Basic” content elements that Airmen and their families would expect to see on their MTF Web pages.

The list of “Basic” content elements on any given AFMS standardized web page includes:

  • Location information
  • Contact information
  • Appointments and Benefits information
  • MiCARE, secure messaging
  • Clinics
  • Hours of Operation
  • Pharmacy information
  • Ancillary services
  • Urgent Care information
  • About the MTF
  • Announcements
  • Featured links
  • Social Media links
  • Mobile Apps
  • Notice of Privacy

“Once the checklist was complete, the team held several focus groups with Public Affairs Officers and AFMS Web page content contributors – and piloted the checklist with six MTFs – to confirm the checklist served the needs of the patient audience, which included a series of focus groups consisting of Health Care providers, Airmen, their families and beneficiaries,” added Stock.

In April 2012, the AFMS officially launched the initiative to the entire Air Force community with hopes to update all sites by April 2013.

“This initiative was a cross-collaboration of both MTF representatives and PA assets and both the Air Force Surgeon General and Public Affairs leadership supported the endeavor,” Stock said. “Our goal is to get all 75 MTFs to the “Basic” level in one year and to begin piloting more advanced sites in the meantime. We hope to create more interesting and engaging sites with our key audiences and beneficiaries in the years to come.”




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs September 12, 2014

Edwards Chapel hosts weekly series “That the World May Know,” a video teaching series, is being offered on Wednesdays at 11 a.m. at the Higher Grounds Café in the dorm area, Bldg. 2511. This is an amazing presentation from Focus on the Family. The Faith Lessons series takes you on a round trip to ancient...
 
 
Vandalism

Vandalism costs school district $12,000

Several base schools have been vandalized since Aug. 25 incurring over $12,000 in damages to the Muroc Joint Unified School District. The majority of the destruction has occurred at Bailey Elementary School where windows, ceili...
 
 

Air Force revamps AEF

WASHINGTON (AFNS) — The Air Force will deploy Agile Combat Support Airmen under its redesigned air expeditionary force construct October 1. The primary purpose of the redesign was to look at ways to deploy more ACS Airmen with their units and standardize dwell times across the Air Force as much as possible to present a...
 

 
U.S. Air Force photo by Ethan Wagner

C-17 treads into new territory

U.S. Air Force photo by Ethan Wagner Since Dunlop Tire was selected as the supplier for the C-17 as the replacement tire, the C-17 Global Reach Integrated Test Team at Edwards AFB has been putting the C-17’s new Dunlop tires ...
 
 

Shoplifting at Edwards Exchange down in 2013

According to the National Association for Shoplifting Prevention, there are approximately 27 million shoplifters in America, accounting for more than $35 million a day in losses. This fact is not lost on retailers such as the Army & Air Force Exchange Service. While it may not be evident to the naked eye, the Edwards Air...
 
 
U.S. Air Force photo by Rebecca Amber

412th CE leads way in water conservation

U.S. Air Force photo by Rebecca Amber Xeriscaping can take on many forms, ranging from decomposed granite that looks like dirt, to rocks with desert shrubs and low-water-use trees. Edwards has chosen to stick with a low-mainten...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>