Local

December 7, 2012

Exchange spreads holiday cheer with industry-leading return policy

Tags:
Chris Ward
AAFES Public Affairs


Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

The Exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013 for any item purchased between Nov. 1 and Dec. 24, 2012.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an Exchange gift card.

“We want to make returns as simple as possible for our holiday shoppers,” said the Exchange’s Senior Enlisted Adviser Chief Master Sgt. Tony Pearson. “Our relaxed refund policy will guarantee customer satisfaction.”

In addition to returns on items purchased at the Exchange, www.shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard Exchange. Online returns due to an error on the Exchange’s part are reimbursed standard shipping charges as well.




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs February 27, 2015

Library closure The Base Library will be closing early Feb. 28 for an official function. Hours of operation will be 10:30 a.m. to 3 p.m. that day. For more information, call 661-275-2665. Blood drive The next American Red Cross Blood Drive on Edwards AFB is 10 a.m.-4 p.m., March 4 in the Chapel 1 Annex. Both...
 
 

Just American: A century of Black life

Black History Month, or National African American History Month, is an annual celebration of achievements by black Americans and a time for recognizing the central role of African Americans in U.S. history. The event grew out of “Negro History Week,” the brainchild of noted Harvard-trained historian Carter Woodson. Since 1976, every U.S. president has officially...
 
 

Leadership development program nominations due March 16

Nomination packages for majors and major-selects interested in the Defense Department 2015-2016 Executive Leadership Development Program are due to the Air Force Personnel Center by March 16, officials announced. The program, designed specifically for highly motivated officers who have demonstrated outstanding leadership ability, commitment to public service and integrity, and who have an inter...
 

 
Air Force photograph by Bobbi Zapka

C-12 pilots take to skies at Edwards

Air Force photograph by Bobbi Zapka Edwards AFB is home to the U.S. Air Force C-12 school house. Referred to as a split school house, when an individual is assigned to fly an Air Force C-12 Huron, they spend three weeks in Alab...
 
 
Air Force photograph by Jim Varhegyi

AF senior leaders caution against sequestration

Air Force photograph by Jim Varhegyi Air Force Chief of Staff Gen. Mark A. Welsh III answers a question about the fiscal year 2016 President’s Budget request during a hearing of the Senate Appropriations Subcommittee on D...
 
 

Soldier, retirees win big with Exchange’s ‘Your Holiday Bill Is On Us’ contest

The Army & Air Force Exchange Service made dreams come true for three grand-prize winners of the MILITARY STAR® “Your Holiday Bill Is On Us” sweepstakes—and for one young Soldier from Fort Bliss, winning has changed her life. As a grand-prize winner, Sgt. Kakala Loketi had her MILITARY STAR® account paid in full. During a...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>