In an attempt to connect Team Edwards and their families to base helping agencies here, the base has created a new web page and central location for those inquiring about the base’s helping agencies, known as the Integrated Delivery System, and the services provided by each agency.
The new web page, located at www.edwards.af.mil/units/integrateddeliverysystem.asp, officially went live March 13 and can be quickly accessed via the Edwards Air Force Base home page under the IDS Base Helping Agencies tab.
“A site like this is necessary to help improve the experience of overall care we provide Airmen and their families at Edwards, especially since communication and efficiency are our top priority,” said Col. Daniel Daetz, 412th Test Wing vice commander. “By having a centralized and standardized location for our base helping agencies, Edwards can provide a better resource for the base populace to seek human services assistance through the IDS.”
For those not familiar with the function of the IDS, part of the IDS consists of a conglomerate of all the helping agencies on base, which include the Airman and Family Readiness Center, Equal Opportunity, Sexual Assault Response Coordinator, the Employee Assistance Program, the Military and Family Life Counseling Program, Mental Health, Alcohol and Drug Abuse Prevention and Treatment Program, the Health and Wellness Center, the Legal Office, Chaplain Services, Safety, and many more agencies.
According to Nancy Koch-Castillo, 412th Test Wing Community Support coordinator, the initiative began as an effective way of being able to distribute resiliency information in all four pillars: mental, physical, social, and spiritual.
“This will not only save time and effort for the leadership and supervisors who seek assistance for their people, but it will be a much more efficient way of locating the proper helping agency,” added Koch-Castillo. “This is a very practical and smart way to conduct our business of caring for our people.”
As of now, the IDS web page will contain the following elements:
- A list of IDS agencies with phone numbers and addresses of each agency
- A quick reference list of civilian support agencies
- A link to the MyMC² app, which is a mobile and smart phone application that centralizes all of the installation’s community events, organizations and services right in your pocket.
- A tab containing a list of Edwards IDS social media sites
- An announcements section
- A featured links section that contain links to other IDS-recommended sites
“There are tons of information out there if people take the time to do a bit of research and follow through,” added Koch-Castillo. “The bottom line is if the helping agency is limited to the services they can provide, they will refer them to a community agency that can further assist them, so the community member can receive the proper care.”