Air Force

April 12, 2013

Support Resources

Airman & Family Readiness Center
Community Readiness Consultants are ready to assist Department of Defense civilian employees with financial counseling. Active duty and retired military, as well as DOD civilian employees who are also retired military are eligible for financial counseling and financial assistance. Airman and Family Readiness also provide information and referrals to community resources.

Resources available for civilian or military members are:

  • Air Force Aid. Each request is reviewed on a case-by-case basis. Resource available to military members, retirees, and widows.
  • Budget Analysis/Spend Plans. Resource available to civilian and military members.
  • Financial counseling one on one/unit briefings upon request. Resource available to civilian and military members.
  • Debt Management. Resource available to civilian and military members.
  • Investment resources. Resource available to civilian and military members.
  • Military Family Life Consultant, if for financial, the AFRC recommends bringing spouses if married. Resource available to civilian and military members.
  • Employee Assistance Program. Resource available to civilian members.
  • Federal Employee Education and Assistance Fund. Civilian member should go straight to web site for assistance.

For Team Edwards members looking for AFRC assistance, the AFRC site is moving to the former Conference Center, Bldg 5620. The AFRC will be closed April 16, 17, 18 and 19 for normal business and reopen at the new AFRC location April 22, 2013. Any Air Force Aid emergencies will be addressed as normal.

Federal Employee Education & Assistance
DOD civilian employees may also request financial and emergency assistance loans up to $1,000 through the Federal Employee Education & Assistance: http://www.feea.org/

Military Family Life Counselor
DOD civilian employees may have a need to talk with a professional counselor. The MFLC is a Licensed Mental Health Counselor with an office in Building 722, Airman and Family Readiness Center. Civilian employees can call and make a confidential appointment. Whether you’re experiencing a crisis, relationship issues, or stressful situations at work, the MFLC can help you. (321) 634-4953.

Air Force Aid Society
Air Force Aid Society emergency assistance is available to Airmen and their eligible family members to meet immediate needs in an emergency situation. The AFAS website is located at www.afas.org. The Society provides interest free loans and grants based on the individual situation for needs such as:

  • Basic Living Expenses
  • Emergency Travel
  • Vehicle Expenses
  • Funeral Expenses
  • Medical/Dental
  • Child Care/Respite
  • Moving Expenses
  • Miscellaneous Expenses

Eligibility for AFAS includes:

  • Active duty Air Force personnel and their eligible family members
  • Retired Air Force personnel and their eligible family members, but not on a continuing basis, and based on a case-by-case review
  • Air National Guard or Air Force Reserve personnel on extended active duty 15 days or more under Title 10 USC
  • Spouses and dependent age children of deceased Air Force personnel (who died on active duty or in retired status)

Emergency Assistance for Air National Guard & Air Force Reserve Personnel.
Air National Guard or Air Force Reserve personnel on extended active duty 15 days or more under Title 10 USC are eligible for emergency assistance when the emergency is incident to, or resulting from applicant’s active duty tour. AFAS will respond to genuine emergency situations and offer stabilizing assists, but not long-standing needs caused by other factors such as previous employment, poor home maintenance, or a serious mortgage delinquency.

A Paymatic authorization form must be completed at the time any loan assistance is given to a Guard or Reserve member. This ensures that in those cases where allotments cannot start, AFAS can submit the Paymatic form, authorizing AFAS to collect payments directly from the member’s checking account.

Other DOD agencies emergency relief
Federal employees who are retired from Active Duty, or from the Reserve receiving pensions, are eligible for emergency loans and sometimes grants from:

Army Emergency Relief website
For more information about the Army Emergency Relief website, go to www.aerhq.org/dnn563/.

Navy Marine Corps Relief Society website:
DOD civilian employees who are Army, Navy or Marine retirees; their spouses or widows may apply for assistance through their respective relief agencies by contacting the Airman and Family Readiness at (661) 277-0723 or find out more information via their website at www.nmcrs.org/index.html.

Benefit & Entitlement Service Team (BEST) at AFPC
BEST is responsible for providing customer service and current benefits information for Air Force-serviced civilian employees in the following programs: Federal Employees Health Benefits Program; Federal Employees Group Life Insurance Program; Thrift Savings Plan; Retirement (and retirement-related) Programs; and Survivorship (counseling and/or claims assistance for employee death-in-service and family member death). For more information, call 1-800- 525-0102

Civilian Personnel Office
Human Resources Specialists can help with general furlough and benefits and entitlements questions and may also refer to online resources like EBIS, My-Biz, MyPERS, OPM or the BEST team at AFPC.




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