Health & Safety

May 24, 2013

UnitedHealthcare, TRICARE expediting referrals

UnitedHealthcare Military & Veterans began serving the TRICARE West Region April 1, 2013.

Since then, some beneficiaries and providers have experienced service problems relating to an increase in the volume and delays in processing referral and care authorizations.

UnitedHealthcare apologizes for any delay in services that TRICARE beneficiaries and providers are experiencing as a result of these challenges. The company understands the issues that need improvement and is taking aggressive and immediate actions to expedite processing of the referrals.

Effective immediately, referrals submitted by 412th Medical Group providers between†April 1†and June 18,†2013 are authorized treatment in the TRICARE network without an authorization. When a provider determines the need for a medical referral to an off-base provider, enrollees need to stop by the 412th MDG Referral Management Center for assistance in booking appointments with a TRICARE network provider. Additionally, enrollees will be given a paper copy of their referral and the UnitedHealthcare waiver letter authorizing care.

Call the Referral Management Center at (661) 275-2259 with any questions.

UnitedHealthcare is committing the full resources of the company – at all levels and in all areas – to provide beneficiaries, providers, and Military Treatment Facilities with high-quality service and support.
Thank you for your patience. We will continue to keep you updated as we work to address these issues. More information can be found at www.uhcmilitarywest.com.




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs August 28, 2014

Blood drive The next American Red Cross Blood Drive at Edwards AFB is 10 a.m.-4 p.m., Sept. 3 in the Chapel 1 Annex. Both walk-ins and appointments are accepted. To make an appointment you may contact the blood drive coordinators:†Senior Airman Joe Hernandez at joe.hernandez.8@us.af.mil or Senior Airman Sarah Bird at sarah.bird.2@us.af.mil. You may also...
 
 

Notice of intention to appoint school board trustee

Due to a lack of sufficient candidates for the upcoming school board election for Trustee Area #2, Office B, the Board of Trustees of the Muroc Joint Unified School District intends to appoint a qualified individual to the Board of Trustees, pursuant to Education Code section 5326. Applicants must be 18 years of age or...
 
 

New paradigm aims to ‘zeroize’ sexual assault

Why does the U.S. Air Force need a Sexual Assault Awareness Month? Is it really a problem? Isn’t sexual assault more prevalent outside the military? Where do these statistics come from anyway? Is it realistic to aim for zero assaults? Thankfully, these outrageous questions represent the vestiges of a retreating mindset. A new paradigm aims...
 

 
nasa-obit

Former NASA Astronaut Steven Nagel, veteran of four shuttle flights, dies at 67

Former NASA astronaut Steven R. Nagel, who served as a mission specialist on his first space shuttle flight, pilot on his second and commanded his final two, died Aug. 21 after a long illness. He was 67 years old. After his las...
 
 
Air Force graphic by Rebecca Amber

Being prepared in earthquake country

Air Force graphic by Rebecca Amber For National Preparedness Month, this September, the Edwards AFB Office of Emergency Management is focusing on Califorina’s most prominent natural disaster – earthquakes. Throughou...
 
 
af-band

Air Force Band of the Golden West

  Travis Brass, the multi-talented brass group of the U.S. Air Force Band of the Golden West will be performing in the area Sept. 5-7. Sept. 5, the group will be at the Santa Clarita Performing Arts Center, 26455 Rockwell ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>