Health & Safety

May 24, 2013

UnitedHealthcare, TRICARE expediting referrals

UnitedHealthcare Military & Veterans began serving the TRICARE West Region April 1, 2013.

Since then, some beneficiaries and providers have experienced service problems relating to an increase in the volume and delays in processing referral and care authorizations.

UnitedHealthcare apologizes for any delay in services that TRICARE beneficiaries and providers are experiencing as a result of these challenges. The company understands the issues that need improvement and is taking aggressive and immediate actions to expedite processing of the referrals.

Effective immediately, referrals submitted by 412th Medical Group providers between†April 1†and June 18,†2013 are authorized treatment in the TRICARE network without an authorization. When a provider determines the need for a medical referral to an off-base provider, enrollees need to stop by the 412th MDG Referral Management Center for assistance in booking appointments with a TRICARE network provider. Additionally, enrollees will be given a paper copy of their referral and the UnitedHealthcare waiver letter authorizing care.

Call the Referral Management Center at (661) 275-2259 with any questions.

UnitedHealthcare is committing the full resources of the company – at all levels and in all areas – to provide beneficiaries, providers, and Military Treatment Facilities with high-quality service and support.
Thank you for your patience. We will continue to keep you updated as we work to address these issues. More information can be found at www.uhcmilitarywest.com.




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs August 15, 2014

Fitness Center open Effective Aug. 16, the Rosburg Fitness Center will be open 8 a.m.-8 p.m., Saturdays. For more information, call 661-275-GYM1. CHP, LAPD entrance exam There will be law enforcement opportunity briefs by the California Highway Patrol and entrance exam testing with the Los Angeles Police Department Sept. 9 at the Airman & Family...
 
 
tobacco

Tobacco cessation in-person group classes

Quitting tobacco use can be an uphill battle, but fortunately there are resources to help you overcome this battle. The Health and Wellness Center at Edwards AFB offers confidential small group cessation classes based on the Am...
 
 
school

Edwards Air Force Base schools

Edwards Air Force Base school students return to the classroom Aug. 18. Base officials want to remind Team Edwards to obey posted speed limits and watch out for children walking to and from school.
 

 

Victim Advocate of the month

Name: Staff Sgt. Eli Rodriguez Duty title: Project “Speckled Trout” crew chief Organization: 412th Flight Test Squadron Years in the Air Force: Seven Hometown: Phoenix, Ariz. Why did you become a volunteer victim advocate? I volunteered to be a victim advocate to become part of something that helps the entire community and helps foster a...
 
 
Air Force photo by Rebecca Amber

Education Center hosts 2014 annual education fair

Air Force photo by Rebecca Amber Renetta Watts, University of Maryland Advanced Military Education coordinator, shares school brochures at the annual Education Fair Aug. 13. Watts represented one of 59 schools at the fair that ...
 
 
Air Force photograph by Rebecca Amber

New AF Inspection System changes inspection culture

Air Force photograph by Rebecca Amber Kimberly Strong, 412th Test Wing Inspector General Wing Inspection Team lead, works in the new Management Inspection Communication Tool. Strong is instrumental in organizing Wing Inspection...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>