Local

September 6, 2013

Submitting maintenance requests for on base housing

Beginning†Sept. 1, Corvias Military Living will begin providing maintenance services to Edwards on-base housing residents. Corvias offers residents several convenient ways to submit maintenance service requests.

“Our goal is to make submitting a service request a simple process for Edwards residents,” said JC Calder, program manager at Corvias Military Living. “We have a number of options available and we encourage everyone to submit their requests in the way that is most convenient for them.”

Edwards on-base housing residents may submit their work orders to the Corvias Community Office using one of the following accepted methods:

  • Phone: (661) 385-6051
  • E-mail: Edwards.Service@Corvias.com
  • Website: http://airforce.corviasmilitaryliving.com/
  • In-person at the Community Office: located at Bldg. 6696, 402 West Forbes Ave. Community Office is open Monday through Saturday, 8:30 a.m. to 5:30 p.m. The office will be open on Labor Day, Monday, Sept. 2, from 9 a.m. to 1 p.m.

All maintenance requests are handled by the Corvias maintenance team, who wear Corvias uniforms. The maintenance team prioritizes work requests, according to the following system:

  • Emergency – Corvias provides 24-hour emergency maintenance response every day. Emergency service requests must be submitted in-person or by phone when the Community Office is open. After business hours, emergency work orders should be placed by phone. The response time for all emergency service requests will be within one hour. Some examples of maintenance emergencies include burst or frozen pipes, sewer back-up, or an electrical short. Residents should call 911 immediately in the event of any life-threatening emergency, such as fire, flood, or medical emergency. Once the resident has contacted 911, they are asked to call the Community Office as soon as it is safe to do so.
  • Urgent – Completion time within 5 working days. Urgent work is required to correct a condition that could become an emergency. Some examples include an inoperable light fixture or a broken garbage disposal.
  • Routine – Completion time within 15 working days. Routine work is needed for an inconvenience that does not pose a hazard or a potential hazard. This may include a broken drawer or loose towel bar.

In addition to these maintenance services, Corvias will provide a self-help option for those residents who prefer to complete minor repairs in their home. Families may visit the Community Office during business hours, where they can obtain the necessary tools and other items.

“We are ready to address our families’ maintenance needs, no matter how large or small the service request may be,” said Calder. “However, for those who are interested, we will continue to provide Edwards residents with the self-help option.”




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs April 17, 2015

STEM Expo The Antelope Valley Union High School District needs volunteers to serve as judges for the first Annual STEM Expo 5:30 p.m., April 27 at Eastside High School. Students will be evaluated in seven categories: Environmental/Agricultural Innovation, Invention, Reverse Engineering, Robotics and Computer Science, Rube Goldberg, Science Fiction, and Science Inquiry. Eastside High School...
 
 

Sexual assault survivor: One Airman’s story

- By a Survivor WASHINGTON — Sexual assault is a hot topic — one addressed in annual training and at commander’s calls throughout the Air Force — yet the details of victims’ stories are seldom mentioned. This is understandable. These crimes against service members are intensely personal. Also, as many survivors have learned, listeners don’t...
 
 
cmsaf

Q&A with the CMSAF

Chief Master Sgt. of the Air Force James A. Cody and his wife, retired Chief Master Sgt. Athena Cody, visited Laughlin Air Force Base, Texas, from March 31 to April 2. During his visit, Cody met with Airmen to discuss morale, w...
 

 
U.S. Air Force photo by Michael J. Pausic

CSAF discusses Air Force’s need to reset

U.S. Air Force photo by Michael J. Pausic Air Force Chief of Staff Gen. Mark Welsh III addresses the audience during his speech at the Air Force Association’s monthly Breakfast Series in Arlington, Va., April 2. The Air Force...
 
 
Air Force photograph by Rebecca Amber

Command chief shares secrets to success for enlisted

Air Force photograph by Rebecca Amber Chief Master Sgt. David Smith, 412th Test Wing command chief hosted a mandatory enlisted all-call at the base theater April 13. Chief Master Sgt. David Smith, 412th Test Wing command chief ...
 
 
DoD
Air Force photograph by Senior Airman Thomas Spangler

F-35 program ‘on right track,’ director says

Air Force photograph by Senior Airman Thomas Spangler An F-35A Lightning II assigned to the 61st Fighter Squadron, Luke Air Force Base, Ariz., taxis to the runway for a training exercise at Nellis AFB, Nev., April 15, 2015. Mai...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>