Local

September 6, 2013

Submitting maintenance requests for on base housing

Beginning†Sept. 1, Corvias Military Living will begin providing maintenance services to Edwards on-base housing residents. Corvias offers residents several convenient ways to submit maintenance service requests.

“Our goal is to make submitting a service request a simple process for Edwards residents,” said JC Calder, program manager at Corvias Military Living. “We have a number of options available and we encourage everyone to submit their requests in the way that is most convenient for them.”

Edwards on-base housing residents may submit their work orders to the Corvias Community Office using one of the following accepted methods:

  • Phone: (661) 385-6051
  • E-mail: Edwards.Service@Corvias.com
  • Website: http://airforce.corviasmilitaryliving.com/
  • In-person at the Community Office: located at Bldg. 6696, 402 West Forbes Ave. Community Office is open Monday through Saturday, 8:30 a.m. to 5:30 p.m. The office will be open on Labor Day, Monday, Sept. 2, from 9 a.m. to 1 p.m.

All maintenance requests are handled by the Corvias maintenance team, who wear Corvias uniforms. The maintenance team prioritizes work requests, according to the following system:

  • Emergency – Corvias provides 24-hour emergency maintenance response every day. Emergency service requests must be submitted in-person or by phone when the Community Office is open. After business hours, emergency work orders should be placed by phone. The response time for all emergency service requests will be within one hour. Some examples of maintenance emergencies include burst or frozen pipes, sewer back-up, or an electrical short. Residents should call 911 immediately in the event of any life-threatening emergency, such as fire, flood, or medical emergency. Once the resident has contacted 911, they are asked to call the Community Office as soon as it is safe to do so.
  • Urgent – Completion time within 5 working days. Urgent work is required to correct a condition that could become an emergency. Some examples include an inoperable light fixture or a broken garbage disposal.
  • Routine – Completion time within 15 working days. Routine work is needed for an inconvenience that does not pose a hazard or a potential hazard. This may include a broken drawer or loose towel bar.

In addition to these maintenance services, Corvias will provide a self-help option for those residents who prefer to complete minor repairs in their home. Families may visit the Community Office during business hours, where they can obtain the necessary tools and other items.

“We are ready to address our families’ maintenance needs, no matter how large or small the service request may be,” said Calder. “However, for those who are interested, we will continue to provide Edwards residents with the self-help option.”




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs August 28, 2015

Run with History postponed Edwards Air Force Base’s 2nd Annual†Run with History half marathon, 10K and 5K run has been postponed until further notice. For more information, call the Rosburg Fitness Center at 661-275-GYM1 (4961). Mandatory Chief’s Panel The Chief’s Panel (enlisted call) originally scheduled for Aug. 28 has been moved to Oct. 5. The...
 
 
Air Force photograph by Jet Fabara

Edwards AFB Express drives for value at the pump

Air Force photograph by Jet Fabara The Edwards AFB Exchange Express Gas Station. According to gasbuddy.com, gas prices could dip to below $2 a gallon by Thanksgiving. As the cost of gas continues to plummet, the Exchange wants ...
 
 
Air Force photograph by Airman 1st Class Bobby Cummings

Local efforts help keep Dragon Lady flying at 60

Air Force photograph by Airman 1st Class Bobby Cummings A U-2 Dragon Lady soars above the flightline at Beale Air Force Base, Calif., Jan. 22, 2014. The low-altitude handling characteristics of the aircraft and bicycle-type lan...
 

 
Air Force photograph by Rebecca Amber

A-4 Skyhawks support F-35 operational testing

Courtesy photograph by Frank Crebas Pictured from top down is an F-35 Lightning II, an F-16 Fighting Falcon and an A-4 Skyhawk. In support of an operational test exercise for their F-35s, the Royal Netherlands Air Force conting...
 
 

NASA’S American Eatery

(Bldg. 4825) Aug. 31-Sept. 4 10:30 a.m. to 1 p.m. Monday Lasagna Side salad and garlic bread Tuesday Beef taco salad Wednesday Meatloaf Mashed potatoes and gravy Vegetables Thursday Orange chicken Fried rice and egg roll Friday Baked cod Rice Pilaf and vegetables All Blue Plate Specials–$7.89 Drink not included. Medium Beverage, $1.99; Large $2.09...
 
 

News Briefs August 21. 2015

Women’s Equality Day Luncheon Be sure to reserve your seat for the upcoming Womenís Equality Day Luncheon! The guest speaker is Juliana de Beers, owner of J.B. Whitney & Associates, who also teaches communication courses at Edwards. Additionally, Jon Ghent from Lockheed Martin will present a short speech on ìWomen in STEM.î Aug. 26 has...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>