Local

April 11, 2014

Exchange Quality Assurance team last line of defense for safety, performance

In the Army & Air Force Exchange Service’s Quality Assurance testing facility, it is not uncommon to see a flicker of light through the blinds or to experience the faint smell of burning plastic seeping up from under the closed doors.

Although the unsuspecting may assume there is an emergency, it’s business as usual at the Exchange as inspectors are ensuring product quality and safety standards.

Military shoppers expect the products they purchase to meet high standards for safety and quality. The Exchange takes steps beyond federal regulations to ensure customers can be confident that the diamond engagement ring is genuine, the baby’s crib is secure and kids’ toys are safe.

The Exchange is on the customer’s side when it comes to product quality and 19 associates with trained eyes make up the QA team including two Gemology Institute of America alum who ensure the value, authenticity and quality of the Exchange’s jewelry selection. While QA inspections are primarily visual, many products are also checked for functionality to examine if products are fit for sale and use.

The Exchange also conducts product testing or evaluations based on customer complaints and concerns. Select samples are also tested from outside labs to ensure the consistency and integrity of vendor or manufacturer’s test results.

“There is nothing more important than ensuring all of the products we carry are safe for our Soldiers, Airmen and families,” said the Exchange’s Deputy Director Maj. Gen. Joseph Ward. “Whether it’s a car seat for children, pieces of tactical gear or a household cleaning product, Exchange inspectors carefully test merchandise before it goes on our store shelves. As we say in the Air Force, ‘test before flight!'”

From the lab at the Exchange’s headquarters to its distribution centers, a team of inspectors, veterinarians and gemologists bring safe and reliable products to every member of the military family.




All of this week's top headlines to your email every Friday.


 
 

 

News Briefs March 20, 2015

Christian Seder Meal Have you ever wondered what a Passover Seder is all about? Everyone is invited to attend a “teaching and demonstration” Christian Seder March 31 from 11 a.m. to 12:30 p.m. at the Chapel 1 Annex. The elements of the Seder will be served as well as Matzo Ball Soup. The teaching demonstration...
 
 
Air Force photograph

Rosie the Riveter and me

Air Force photograph Staff Sgt. Alexandra M. Longfellow displays a tattoo of “Rosie the Riveter” to showcase how she became who she is today. The history of Rosie shows that with dedication and effort, anyone can do anythin...
 
 

Exchange rewards academic excellence with You Made the Grade Program

Besides handling daily schoolwork, studying and tests, military students face unique challenges, including coping with separation from parents during deployments and multiple moves. In fact, according to the Military Child Education Coalition, military children typically move six to nine times by the time they’ve completed 12th grade, with many making multiple moves during high school....
 

 

Celebrating the work that social workers do

March is nationally recognized as Social Work Month. According to the National Association of Social Workers, since the first social work class was offered in the summer of 1898 at Columbia University, social workers have led the way developing private and charitable organizations to serve people in need. And now, social workers continue to address...
 
 
Air Force photograph by Kenji Thuloweit

AFAF campaign taking off at Edwards

This year’s Air Force Assistance Fund campaign officially kicks off March 23 at Edwards, and the secretary of the Air Force approved a $5.97 million goal for this year’s campaign. The AFAF is a charitable fund by Ai...
 
 

Holy Week Schedule

Catholic April 2 – Holy Thursday, 7 p.m. (Chapel 2) April 3 – Good Friday, 5 p.m. (Chapel 2) April 4 – Holy Saturday, 8 p.m. (Chapel 2) April 5 – Easter, 9 a.m. (Chapel 2) Protestant April 3 – Good Friday, 11:30 a.m., service and fellowship (Chapel 1) April 5 – Easter Services Gospel...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>