April 5, 2012

Shinseki: VA on track to break claims backlog

By Donna Miles
American Forces Press Service

WASHINGTON “” Veterans Affairs Secretary Eric Shinseki says VA is on track toward reducing the disability claims backlog.

VA spent the last two years creating an automated tool to make claims determinations faster and more accurate, he said.

“Our intent is to have no claim over 125 days,” Shinseki said, adding another goal is 98-percent accuracy.

His confidence, he said, comes from the successes he’s seen automation bring to VA’s processing of Post-9/11 GI Bill claims.

Shinseki arrived at VA in 2009 as the new program was being launched and had to implement it manually. Within nine months, VA was able to prepare the manual process of getting about 173,000 people into schools by the fall 2009 term.

With automation, VA is able to process more than 600,000 Post-9/11 GI Bill claims faster, and with fewer mistakes, Shinseki said.

Another initiative VA has taken to reduce the claims backlog makes VA an advocate in putting together a strong claims package. VA began giving veterans a claim-filing checklist, and also did its own digging to produce documentation veterans couldn’t find, reducing the time needed to prepare a claims package.

Another pilot program focuses on process simplification to make claims processing more efficient and improving communication among claim-processing entities to reduce delays.

All of this week's top headlines to your email every Friday.



Commissary parking lot construction plans revised after customer concerns

Many commissary patrons now find it difficult to park their vehicles in the current parking spaces which are both small and aligned in a parallel fashion. However, once the second half of the parking lot is completed, both halv...

New JITC Commander assumes command during period of transition

Photos by Tim Toms, Fort Huachuca Visual Information The director of the Defense Information Systems Agency, U.S. Air Force Lt. Gen. Ronnie Hawkins, Jr. (right), passes the flag, or colors of the Joint Interoperability Test Com...

Panetta urges work, sacrifice to honor Aurora victims

WASHINGTON — In a message issued Monday night, Defense Secretary Leon Panetta paid tribute to the military victims of the July 20 shooting spree in Aurora, Colo., and urged Defense Department personnel to honor the victims’ memory through hard work and sacrifice. Here is the text of the message:   To all Department of Defense...


Panetta: Program will help transitioning troops get jobs

WASHINGTON — A redesigned program for service members separating from the military will help veterans better apply the experience they’ve gained in uniform, Defense Secretary Leon Panetta said. President Barack Obama announced the revamped program, called “Transition GPS,” in a speech Monday at the Veterans of Foreign Wars national convention in Reno, Nev. “I app...

FH employees receive nomination for Department of Defense

Five Fort Huachuca employees have been nominated for Department of Defense awards over the past few months. The first nomination comes after a group of four firefighters from the Fort Huachuca Fire Department were awarded the Firefighter Heroism Award, Team Award, by the U.S. Army Installation Management Command, on May 21. The other nomination goes...
Natalie Lakosil

Nine bid ‘farewell’ to life’s ‘military’ chapter Friday

Natalie Lakosil Fort Huachuca retirees and their Family members listen while guest speaker Col. Daniel Matchette, Army chief of staff, Network Enterprise Technology Command, addresses the crowd Friday morning at historic Brown ...


Be the first to comment!

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>