Local

August 30, 2012

IOC, from normal operations to crisis intervention

The Installation Operation Center, located in the basement of Alchesay Barracks, is ready to be staffed. Stacy Picciano, IOC operations specialist, said the IOC serves as “the heartbeat of the garrison during normal business hours.” Groups of people gather together in order to be briefed on current situations so issues may be both addressed and resolved.

On any ordinary day, the ringing of telephones can be heard throughout the office of the Directorate of Plans, Training, Mobilization and Security-run Installation Operation Center.

“We pretty much have our hands in everything,” said Stacy Picciano, an operations specialist at the IOC. “We receive calls that range from people asking for directions to the commissary, how to get in touch with someone, where an event is taking place or to an actual emergency.

“We strive to make sure that Fort Huachuca is a well-oiled machine, support is provided in a professional and timely manner and our customers receive a quality product, whatever it is,” She added.

Picciano explained some of their daily activities include: handling requests from both on and off the installation; monitoring special events on Fort; aiding with the retirement ceremonies; 4th of July; Veterans Day parades; Memorial Day ceremony; providing support to partner units, Soldier events and more.

During an emergency the IOC becomes the Emergency Operation Center, and the staff adjusts fire.

“Emergencies are just that. They’re emergencies, and you’ve got to take action, whatever they require,” Picciano said. “I think it’s necessary … every installation should have a 24-hour [operating system] where people can call if something happens and talk to an actual person to take their information and handle the situation, whatever it may be.

“Our main focus is to protect life, limb and property,” Picciano said.

Decisions need to be made so that the questions ‘What happened?’ ‘How do we tackle it?’ and ‘What do we need to do to get back to normal duty, operating procedures?’ can be answered,” Picciano added.

With the overall goal of protecting “life, limb and property,” the force protection exercise that ended yesterday will help the IOC do just that.

“This [was] the first exercise [in which] we actually changed locations,” said Tamela Faulkner, temporary operations officer. “So [we initiated] here … and [we had] to jump to another location and continue the emergency operations support.”

“In times of emergency we activate the EOC, so it is a different capacity as far as how we respond to operations for us,” Faulkner added. “We operate in an emergency capacity.

“When we receive notification of an event that constitutes an emergency, the first thing that we do is activate the Crisis Action Team,” Faulkner added.

CAT consists of roughly 12 organizations including Directorate of Logistics, Directorate of Public Works, Directorate of Human Resources, Public Affairs Office and Directorate of Emergency Services and others.

“All of these organizations on the installation [can] offer support during the emergency,” Faulkner added. “Each individual agency has a role as part of the team.”

“[This exercise took] place over a 30-hour period [so] it [was] definitely more in-depth than it has been in the past,” Faulkner added.

With an exercise like this, “you of course want to react in a natural state, or as natural as possible so that you effectively know that you can respond to an emergency,” Faulkner added.

“You have to have a plan in order to go forward [and we were] prepared,” she said.




All of this week's top headlines to your email every Friday.


 
 

 
Defense Commissary Agency

Commissary Value Brand returns for more savings

Defense Commissary Agency Starting in December, the Fort Huachuca Commissary will add Commissary Value Brands to its shelves. FORT LEE, Va. – In response to growing patron demand for products comparable to the low-cost privat...
 
 

FH visitors, Civilian workers can dine at Exchange facilities

At military installations across the globe, the Army & Air Force Exchange Service provides a taste of home to Soldiers, Airmen and their Families. While rules governing who can buy merchandise at exchanges often apply to a select few, anyone can dine in exchange restaurants or pick up grab-and-go fare from Express locations. The Fort...
 
 

Chapel serves up community generosity

From left, Staff Sgt. Daniel Carnaghi, 62nd Army Band; Chaplain (Lt. Col.-P) Kim Norwood, senior Garrison chaplain; his wife, Cindy Norwood; Jo Moore, Outreach Ministries coordinator; and Spc. Benjamin Sepulveda, Main Post Chapel chaplain’s assistant, prepare to distribute turkeys to Fort Huachuca Families in need Thursday at the Main Post Chapel. Thanks to generous donations...
 

 

Army & Air Force Exchange Service sets Thanksgiving holiday hours

Launderette Always Open Main Exchange Thursday: Closed Friday: 4 a.m. – 8 p.m. Saturday: 6 a.m. – 8 p.m. Sunday: 10 a.m. – 6 p.m. Furniture/Outdoor Living Thursday: Closed Friday: 10 a.m. – 6 p.m. Saturday and Sunday: 10 a.m. – 5 p.m. Main Store Barbershop, Flower Shop, General Nutrition Center, Mobile Center, Optical Shop,...
 
 
CDC2_20140212_Flynn

CDCs offer numerous options for full, part-time educational childcare

Lead Child and Youth Program Assistant Darlene Brown, plays with Sarah Kehres, 6 months, in one of the infant rooms at New Beginnings Child Development Center on Fort Huachuca.   For Fort Huachuca Soldiers and Civilians wi...
 
 
Jolene Cooper, MVC

Homes await military Families: MVC has available housing in most post neighborhoods

Jolene Cooper, MVC A currently unoccupied home in Miles Manor 1 is available to a Family of a Service member E1 through E-6. Unlike most homes in that housing area, it is a single unit. All nearby homes are located less than a ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin