Health & Safety

June 28, 2013

Army Medicine’s Secure Messaging Service activates here Monday

Army Medicine Secure Messaging Service

Effective Monday, Raymond W. Bliss Army Health Center, or RWBAHC, enrollees will be able to conveniently communicate online with their primary care providers at RWBAHC via secure messaging.

Army Medicine Secure Messaging Service, or AMSMS, powered by RelayHealth, brings your healthcare team to you, wherever you are, at any time of day. It allows patients to communicate with their doctor through secure email about non-urgent healthcare matters, so the doctor or another care team member can respond during business hours.

Through AMSMS, patients can contact their primary care clinic to:

  • Ask questions and receive advice about non-urgent health concerns at their convenience
  • Renew medication prescriptions easily
  • Request laboratory and other test results, with an explanation from the doctor or other care team member attached, when appropriate
  • Avoid unnecessary office visits and telephone calls
  • Access valuable, medically reviewed health education information about a full range of healthcare topics and access links to doctor-recommended information and sites

AMSMS is a secure portal that is compliant with the Federal Health Insurance Portability and Accountability Act, or HIPAA. Encryption technology and a stringent privacy policy protect patient personal information more securely than either the telephone or regular email. Patient information is only accessible by patients and their healthcare team.

AMSMS was launched to benefit patients through increased access to their medical care team. It also provides faster, more successful communication. It offers communication that is not synchronous so provider and patient can communicate on different timelines, when convenient.

AMSMS also encourages patients’ active involvement in their own care as a patient safety strategy by providing educational materials about topics important to their overall health and care, and giving patients the ability to access and add to their personal health record.

AMSMS doesn’t only benefit patients. Doctors and their staffs don’t have to play phone tag with patients when they don’t want to leave a voicemail with lab results. Nurses can spend less time on the phone and more time with patients when they can answer questions or arrange appointments or referrals through secure email.

“AMSMS will significantly enhance communication between medical providers and patients. It will make it easier for patients to get information, access medical care, and prevent delays in receiving care,” said Maj. Kenneth Ford, officer-in-charge of the Fort Huachuca Military Intelligence Student Clinic who has been trained to use the system.

“The AMSMS also allows the medical folks to provide, and patients to access, a wealth of educational materials. It is an excellent tool for medical professionals and patients,” he added.

It’s easy to get started, and there’s no cost to patients. The benefits include no more waiting on hold to talk to a healthcare professional, and no more phone tag when trying to schedule an appointment or ask a question.

To learn more, talk to your primary care clinic personnel at RWBAHC about getting connected to the Army Medicine Secure Messaging Service.




All of this week's top headlines to your email every Friday.


 
 

 
Ebola

Army researchers look for permanent end to Ebola virus

U.S. Army Edgewood Chemical Biological Center and U.S. Army Medical Research Institute of Infectious Diseases researchers, with help from Thermo Fisher Scientific, are using a Q Exactive Plus Mass Spectrometry System and a Dyne...
 
 

Health center gets new enlisted leadership

Sgt. Maj. Arnold Hill, the new sergeant major of Raymond W. Bliss Army Health Center, gives his remarks after a change of responsibility and retirement ceremony May 15. The Soldiers and staff of Raymond W. Bliss Army Health Center bid farewell to their senior enlisted leader, Sgt. Maj. Douglas Noetzleman, in a retirement and change...
 
 
213coc3_52015_lakosil

2/13th Aviation welcomes new commander, bids one farewell

Incoming Commander Lt. Col. Daniel Isabell, 2nd Battalion 13th Aviation Regiment, addresses the crowd as the new battalion commander during the change of command ceremony at Libby Army Airfield Wednesday.   Two Soldiers’...
 

 
Civ-of-the-Month-May

Civilian of the Month

Darrick Foote Civilian of the Month: Darrick Foote Agency: Network Enterprise Technology Command Position and duties: Financial management analyst supporting NETCOM’s major subordinate units How long at current assignment: 7 ...
 
 

Motorcycle safety is not just for May, but for entire year

Each year, the National Highway Traffic Safety Administration designates May as Motorcycle Safety Awareness Month which coincides with the beginning of motorcycle riding season for many Soldiers and also serves as the early kick-off for the annual “101 Critical Days of Summer Safety” program. Motorcycle accidents continue to be a leading cause of accidental death...
 
 
20150513_155409

Girl Scouts provide Community Library to FH residents

From left, Alexa Hopping, 12, Jordan Beatty, 12, and Lillian Snyder, 11, unload and place books on a bookshelf at the Mountain Vista Communities Community Center May 13. The seven members of Girl Scout Cadet Troop 603 collected...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin