Health & Safety

June 20, 2014

Official explains options for changing health care providers

Terri Moon Cronk
American Forces Press Service

WASHINGTON — Making a permanent-change-of-station move can be stressful, but changing health care providers during that time is easy, the director of the TRICARE health plan said here June 12.

In a Department of Defense News interview, Mary Kaye Justis said she wants service members and their Families to know there are several easy options to find new health care providers at their new duty station ahead of time or after they arrive, following the April 1 closure of the TRICARE service centers.

“We have a lot of folks to make sure the health care is there with good support for beneficiaries,” Justis said. “When you’re [moving], there are a lot of changes going on and we want to make sure that it’s as easy as possible through the multiple safety nets that exist in both our military treatment facilities and in our network.”

A first step service members and Families should take is to update their information with their new address and duty station in the Defense Enrollment Eligibility Reporting System, also known as DEERS. Every beneficiary and service member is responsible for keeping their DEERS database information up-to-date, Justis pointed out.

“Once that’s done, if they’re in the middle of [moving] and haven’t thought about changing doctors or networks, the new management care support contractor will contact them,” she said.

Several options exist to help in changing health care providers, Justis said. A program called Moving Made Easy will walk beneficiaries through the process on TRICARE TV or as a webinar on the Military OneSource website, and TRICARE Web Resources on YouTube also offers valuable information, she added.

The Moving Made Easy initiative helps Families in the continental United States moving from one region to another, Justis said, adding that TRICARE is divided into three regions — north, south and west.

Another choice is to call. “If you’re moving, you can call either region and either contractor will assist you,” she said. “So, there really are a lot of opportunities.”

One thing people often don’t know is that they don’t have to disenroll from TRICARE or TRICARE Prime, Justis said. “They just need to call their regional office or management support care contractor and let them know they’re moving,” she added. “It’s a simple process. They’ll set beneficiaries up with a new primary care provider and take care of any special needs they may have in their new area.”

Transferring information for medication also is an easy process, she said. There is one national contractor in the retail network, and other options are mail order prescriptions and using pharmacies at military treatment facilities.

“All the military treatment facilities in our direct-care system work very actively to take care of their folks,” Justis said. “We work together from purchase care from the networks, and from the military treatment facilities to make sure there’s a good safety net for beneficiaries.”

TRICARE is reaching across the Military Health System to ensure ease of changing health care during a move, she added.

“We make it easy for folks to get to their providers, we make sure we have great quality in place in terms of the providers, programs and services and we take good care of those with special needs, whether it’s a child with autism or a physical challenge,” Justis said.

“If there are areas where beneficiaries need additional help,” she added, “they can reach out to their provider and let them know so they can help create that support system.”




All of this week's top headlines to your email every Friday.


 
 

 
Stephanie Caffall

Women’s history showcased during special event Wednesday

Stephanie Caffall Fort Huachuca’s Thunder Mountain Activity Centre was the site of an event titled, “Weaving the Stories of Women’s Lives” Wednesday in celebration for National Women’s History Month. After the reading...
 
 
DoD

DOD warns troops, families to be cyber crime smart

WASHINGTON — Defense Department employees and their families should be vigilant when guarding personal and work information from expanding cyber-criminal activity, and to know how to recognize scammer tactics, according to DOD’s chief information officer. Terry Halvorsen issued a DOD-wide memorandum March 18 about the growing threat of cybercrime “phishing” and “spear phishing” in e...
 
 

Army health leaders advocate for importance of nutrition

WASHINGTON — During National Nutrition Month in March, “we encourage each of you to renew a commitment to achieving your personal Performance Triad goals,” said Army Surgeon General Lt. Gen. Patricia Horoho. This year’s theme is “Bite into a Healthy Lifestyle,” she said. The Performance Triad focuses on the importance of sleep, activity and nutrition...
 

 
Natalie Lakosil

Convoy exercise helps ready 111th MI Bde. for emergencies

Natalie Lakosil Soldiers from the 111th Military Intelligence Brigade take a short rest in lower Garden Canyon before returning to the motor pool as part of a convoy training exercise Wednesday. The exercise helps the brigade s...
 
 

Fort Huachuca Criminal Punishment Bulletin – February

For the month of February, in addition to Court-Martial and U.S. Federal Court Proceedings, 31 Soldiers were disciplined under Article 15, UCMJ; and 25 Soldiers were administratively separated, including 2 for misconduct. The following are notable recent criminal proceedings: A specialist assigned to the 40th Expeditionary Signal Battalion was tried at a General Court-Martial. The...
 
 
Natalie Lakosil

111th MI Bde. NCO, Soldier, Platoon Sgt. of Quarter winners selected

Natalie Lakosil Sgt. Jason Grider, Alpha Company, 309th Military Intelligence Battalion, inspects uniforms during the in-ranks inspection portion of the 111th Military Intelligence Brigade Non-commissioned Officer of the Quarte...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin