Veterans

June 27, 2014

Retiree Council shares news, notes AKO, post-AKO changes taking place

Retirees access personnel, benefits info via DS Logon

As of Monday, most retirees and Family members will access personnel and benefits information held by both Departments of Defense and Veterans Affairs, VA, via DoD Self-Service Logon, or DS Logon.

Operated by DoD, DS Logon allows access to multiple DoD and VA websites using a single username and password. Users sign in once, and then can get to any of the connected sites and their accounts. DS Logon complies with federal security guidelines and provides a secure user experience.

A user must be enrolled in the Defense Enrollment Eligibility Reporting System, DEERS, to obtain a DS Logon account. Soldiers who are active duty, National Guard, U.S. Army Reserve, and retired, spouses, veterans and Family members are eligible for DS Logon accounts.

Retirees can register using their DFAS myPay account or by contacting the VA. Visit

https://myaccess.dmdc.osd.mil/identitymanagement/help.do?execution=e4s2#retiree for more information.

Family members’ registration options include: the military sponsor can request an account; they can ask for a DS Logon account when getting their military ID card; and they may go through a TRICARE Service Center. Visit https://myaccess.dmdc.osd.mil/identitymanagement/help.do?execution=e4s2#familyMember for more information.

For sites not currently using DS Logon, such as myPay, users must establish an individual username and password. myPay is planning to adopt DS Logon this year. For additional information, visit the migration page for retirees and Family members at https://us.army.mil/suite/page/682479 or http://www.eis.army.mil/ako.

Auto-forward AKO email

Access to AKO email ended for retirees and Family members on Jan. 31. Their access to all other AKO services will end Monday, with exception of email auto-forwarding which will end Dec. 31.

If retirees and Family members did not set up auto-forwarding to commercial email accounts by Jan. 31, emails sent to army.mil addresses are returned to the sender with an error message. However, users who did not set a forwarder can still do so until Dec. 31. Until retirees activate auto-forwarding, email sent to their AKO accounts will be lost. When they activate auto-forwarding, AKO will forward any new emails received to the commercial email address provided.

Retirees and Family members should activate the forwarding function in their AKO account profile as soon as possible so no emails are missed. Retirees who are current DoD Civilian employees or contractors may only auto-forward their AKO email to another government email account.

Those who have been using AKO as the primary email address should update all of their accounts with the new commercial email address.

If you see an account that ends in .ret@mail.mil, do not use it. This is an error in the system the Army G-6 is trying to fix.
More information about this transition can be found at the migration page for retirees and Family members at https://us.army.mil/suite/page/AKOmigration or www.eis.army.mil/ako.

To forward AKO email to a commercial account:

  • Log into AKO at https://www.us.army.mil
  • Click “My Account”
  • Click the “Mail Options” link under “Mail Preferences”
  • Select “Forward Email (Non-AKO Account)”
  • Enter forwarding email address
  • Enter forwarding address again to confirm
  • Click “Submit”

To change an email address in myPay:

  • Log in to myPay at https://mypay.dfas.mil/mypay.aspx.
  • Click on “Email Address” and look at “Personal Email Address.”
  • Change the email address and click on “Primary.”
  • Click “Accept/Submit.”

Retiree Council to meet

The Fort Huachuca Retiree Council meets quarterly in January, April, July, and October. The next meeting will be held on July 25, 10 a.m,. in the Director of Human Resources Conference Room, Building 41421. For more information, contact retired Command Sgt. Maj. Mike Roberts via email at mi33csm@icloud.com. We encourage you to visit the Fort Huachuca Retiree Council Facebook page for regular updates, events and miscellaneous information of interest at https://www.facebook.com/pages/Fort-Huachuca-Retiree-Council/357858980975547.

For additional retirement services information, visit the Retirement Services Office website, https://www.ikn.army.mil/apps/IKNWMS/Default.aspx?webId=2230.




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