Health & Safety

May 4, 2012

Six ways to manage health care on-the-go

by Brian Smith
TriWest Healthcare Alliance

You can manage your family’s health care without being parked in front of your computer all day. TriWest Healthcare Alliance has the mobile tools that let you get to your information whenever and wherever you need. You have your phone with you – why not put it to work? Start at TriWest.com/GoMobile and you can:

 

1. Find a provider, military clinic or urgent care facility near you.

The complete TRICARE West Region network provider directory was combined with the military clinic finder and optimized for your phone or tablet. It can use your location to find the closest local TRICARE network providers. You can also search by location, name and specialty.

2. View specialty care referrals and authorizations and claims status.

Formatted to fit your phone, TriWest’s mobile site (m.TriWest.com) lets you log into your secure TriWest.com account to view your specialty care referrals, authorizations and your medical claims.

3. Register for a secure TriWest.com account.

If you haven’t registered to get access to your health care information, register online from your desktop, laptop, phone or tablet.

4. Access preventive care and wellness tips for you and your family

TRICARE covers recommended clinical preventive services and TriWest wants to help you keep your family healthy. Learn more about your TRICARE benefit and pick up some healthy living tips on the TriWest app for Android and iOs.

5. Protect your TRICARE coverage after a life changing event like a marriage, a new child or deployment.

You don’t want to run into coverage or claims issues. Make sure you’re taking the right steps with a new spouse, new child or new status with the TriWest app.

6. Pay your fee or premium.

Do you have a payment due? Leave the checkbook at home. Log into the secure mobile website and make a one-time payment for your Prime enrollment fee, your TRICARE Reserve Select or TRICARE Retired Reserve monthly premium.

 

Bonus tip: save time, get text alerts.

Choose to receive text QuickAlerts and you are notified as soon as your referral, authorization or claim is processed or when a fee is due. Simply log into your TriWest.com account and go to your communication preferences. The text will have a link to view your referral information right on your phone (with an Internet connection). Then you can contact your provider and make your appointment.




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