Air Force

June 29, 2012

Learning ‘moving rules’ makes for better PCS experience

Courtesy of 56th Fighter Wing Legal

Last summer was a busy moving season, and this upcoming season promises to be the same for Airmen making a permanent change-of-station move.

To alleviate any potential loss or damage to household goods, members who are moving should learn the rules under which household goods are moved, and prepare for a potential moving claim.

Long before the transportation service provider steps foot into the home, members should take stock of what they own and the condition it’s in. Taking digital photos or a video of high value items and family heirlooms is key. Members should consider keeping their most precious items in their possession during the move.

It may also be a good idea to have a professional appraisal done for items that are difficult to value, such as collectables or antique furniture. A professional appraisal establishes the value of the item and can be used in the claims process to help establish any loss in value should the item arrive damaged from the move.

The appraisal can come in handy if the items are damaged in the move, but also in the event of fire or theft. These items can also be placed on the TSP’s high value/high risk inventory list, which adds an extra layer of protection.

Unfortunately, damage does occur on occasion. If that becomes the case, members should be aware that their property is covered under the provisions of the Full Replacement Value legislation enacted by Congress in 2006. This means that TSPs are required to pay the full replacement value of any items missing or destroyed during the move. The TSP also has the option of replacing or repairing the item, if possible. If the TSP opts to repair the item, it is also responsible for contacting a repair firm, unlike pre-FRV moves when the member was responsible for tracking down a repair firm.

The FRV program is an important benefit for Airmen and comes with some changes to the process of which many are unaware.

First, most Airmen will be required to use the Defense Personal Property System for the claims process. DPS can be accessed online at http://www.move.mil. The FRV program also requires Airmen to deal more directly with the TSP.

For example, the loss/damage report that lists damages and losses Airmen discover after the TSP has completed delivery goes directly to the TSP through DPS. Members should keep in mind that filing a loss/damage report is not the same as filing a claim. The loss/damage report simply puts the carrier on notice that an Airman has discovered additional damage or loss since delivery. The loss/damage report must be received by the carrier within 75 days of delivery. Failure to meet the 75-day deadline could result in no reimbursement for loss or damage to those items not noted at the time of delivery.

Under the FRV program, members are required to file a claim directly against the TSP. This claim must be made within nine months of delivery of household goods in order to receive FRV. If the nine-month deadline is missed, the member can still file a claim up to two years from the delivery date but would receive only depreciated valuation.

If a member is not happy with how the claim processing is proceeding, the claim can be transferred to the Air Force Claims Service Center 30 days after filing against the TSP. The AFCSC is a consolidated claims operation with claims professionals who can assist members through the claims process.

Additionally, members negotiating with a TSP can seek assistance by contacting the AFCSC for support.

Finally, if a member receives an offer from a TSP that seems unfair, the member can transfer the claim to the AFCSC. The AFCSC can only pay depreciated valuation in most situations. However, after paying the claim, the Air Force will file an FRV claim against the responsible TSP and may be able to pay any additional award recovered from the TSP. The AFCSC currently has a 98-percent recovery rate against TSPs.

For more information, call (877) 754-1212 and press “1” to speak with an expert. Alternatively, members can e-mail the AFCSC at AFCSC.JA@wpafb.af.mil, visit https://claims.jag.af.mil, or go to Facebook and search for “Air Force Claims Service Center.”




All of this week's top headlines to your email every Friday.


 
 

 

Fighting Falcons arrive at Holloman

Courtesy photo Six F-16 Fighting Falcons from the 308th Fighter Squadron at Luke Air Force Base arrive in formation June 16 at Holloman Air Force Base, New Mexico. The 308th FS has inactivated and the soon to be activated 314th FS assumes the 308th FS mission of training F-16 pilots as a 56th Fighter Wing...
 
 
Courtesy photo

Hecker assumes command of 19th Air Force

Courtesy photo Gen. Robin Rand, Air Education and Training Command commander, presents the unit guidon to Maj. Gen. James Hecker during the 19th Air Force assumption of command ceremony June 23 at Joint Base San Antonio-Randolp...
 
 

Air Force News – June 26, 2015

Alaska Firefighters from the 673rd Civil Engineer Squadron at Joint Base Elmendorf-Richardson recently assisted with the Division of Forestry’s efforts in containing the Sockeye wildfire near Willow. The fire is estimated to cover more than 7,000 acres of land.   Virginia The 2015 Department of Defense Warrior Games opened June 19 with about 250 athletes...
 

 

People First – June 26, 2015

EPME enrollment notifications begin The Air Force Personnel Center recently initiated a phased approach to notify approximately 83,000 Airmen of the requirement to enroll in the applicable enlisted professional military education distance learning course. AFPC will notify 20,000 Airmen at the beginning of each month until all members have been notified. In July 2014, the Air...
 
 

Air Force News – June 19, 2015

Poland In support of Baltic Operations 2015 June 5 through 20, a team of Airmen from the 1st Combat Communications Squadron deployed to Powidz Air Base, maintained communication requirements for the Air Force at the installation. Baltops is a multinational maritime exercise designed to enhance flexibility and interoperability. Southwest Asia Since Aug. 8, coalition airpower...
 
 

People First – June 19, 2015

Selected MSgt evals close out Sept. 30 Regular Air Force, Air National Guard and Air Force Reserve master sergeant and master sergeant-select enlisted performance reports will now close out annually on Sept. 30. In addition, as of June 3, , master sergeants and selects will no longer receive change-of-reporting-official EPRs. Enlisted Evaluation System and Weighted...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>