Health & Safety

September 21, 2012

Improved system puts bug in ear about referrals

The Military Health System recently implemented a new referral reminder system for patients assigned to Luke Air Force Base Outpatient Clinic primary care managers who have a referral for specialty care. The new referral reminder system, implemented in July, will help identify incomplete referrals and improve receipt of medical records by the clinic after specialty care has been provided.

Patients assigned to Luke Outpatient Clinic PCMs who are referred for specialty care will receive automated calls reminding them to make an appointment with a specialty provider. TRICARE beneficiaries enrolled to Luke Outpatient Clinic PCMs can expect a telephone call to the number they have listed in the clinic’s medical record system. Patients should expect to receive four automated telephone calls at 20, 60, 65 and 75 days.

Patients will continue to receive automated calls for each referral written for them until they take action to interrupt the automated call schedule. The automated call schedule can be interrupted by responding to the automated call survey, or contacting the referral management center at (623) 856-9382 or 9396 and reporting a specialty care appointment date and the name of the civilian specialist with whom the appointment has been made. The call schedule can also be interrupted by calling the RMC and informing them you do not plan to use your referral.

Reporting your civilian specialty care appointment to the RMC will assist the referral office in obtaining your records from your civilian specialist visit. When specialty care medical records are available to your MTF provider, you receive care without delay and help maintain a high level of continuity of your medical record.

Continue to notify TriWest of the appointments you make by calling (888) TRIWEST (888) 874-9378. For more information, call the RMC.

 




All of this week's top headlines to your email every Friday.


 
 

 
DT_JTC0216

Supreme allied commander comes home

Gen. Philip Breedlove, left, NATO supreme allied commander, Europe, visited Luke Air Force Base Sept. 12. Brig. Gen. Scott Pleus, right, 56th Fighter Wing commander, briefed the general on Luke’s evolving mission to train F-3...
 
 
Senior Airman Grace Lee

Command post chief averts potential disaster

Senior Airman Grace Lee Capt. George Normandin, 56th Fighter Wing Command Post chief, received the Aviation Safety Well Done Award Sept. 2, presented by Brig. Gen. Scott Pleus, 56th FW commander. Normandin took control of an F-...
 
 

You are what you eat

“You are what you eat.” This is a generic statement or a notion. It implies that if you eat healthy, you will be healthy. But how true is this in the world today? What we eat, drink, wear, drive and buy is often an attempt to construct a social identity. It lets others know who...
 

 

Knowledge equals power

The phrase “knowledge is power” is said to originate from Sir Francis Bacon in 1597. Personally, I remember learning the phrase from the old television show “School House Rock” theme song. The key idea behind the phrase is the more knowledge you accumulate, the more “power” you will have. Here is a simple breakdown: knowledge...
 
 
Senior Airman
MARCY COPELAND

EOD Airman changed for good by life experiences

Senior AirmanMARCY COPELAND Tech. Sgt. David Gerig’s, 56th Civil Engineer Squadron Explosive Ordnance Disposal team chief, first assignment after technical school was Kadena Air Base, Japan. The challenges in life are often w...
 
 

News Briefs September 19, 2014

CFC kick-off The 56th Fighter Wing Combined Federal Campaign kick-off charity fair is 9 a.m. Monday in Bldg. 1130 auditorium. Learn about the 2014 campaign ‘Serving Our Country. Supporting Our Community.’ and visit with local charities. For more information, call Maj. Jennifer Preyer-Bonton at 623-856-7144. Hispanic Heritage Month National Hispanic Heritage Month began Monday and...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin