Local

November 16, 2012

Exchange spreads holiday cheer with industry-leading return policy

Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

“We want to make returns as simple as possible for our holiday shoppers,” said Pete Alaniz, Luke Air Force Base Exchange general manager. “Our relaxed refund policy will guarantee customer satisfaction.”

The exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013, for any item purchased between Nov. 1 and Dec. 24.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an exchange gift card.

In addition to returns on items purchased at the Luke exchange, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard exchange. Online returns due to an error on the exchange’s part are reimbursed standard shipping charges as well.

 




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photo

EOD called out for expertise

Courtesy photo The 56th Civil Engineer Squadron Explosive Ordnance Disposal team recovers military ordnance July 4 from the rubble of a burnt down building at an auto repair facility in Phoenix. The Luke EOD team recovered nume...
 
 

Strong followers challenge authority

It’s not surprising that when I tell subordinates to challenge authority, I often get a look of confusion. Admittedly, this is a step used to provoke thought. Obviously, we don’t need subordinates undermining their leader’s authority. My intent is not to create insubordination — it is to underscore the importance of strong followership. Great leaders...
 
 

Travel access, opportunities not to be ignored

Possibly one of the greatest and overlooked gifts we have in the military is our ability to travel. More often than not, we are stationed at bases around the world where we have the access and opportunity to travel and see the local sites. However, it happens way too often that we ignore those opportunities....
 

 
Staff Sgt. Darlene Seltmann

Thunderbolt joins elite Thunderbirds

Staff Sgt. Darlene Seltmann 56th Fighter Wing Public Affairs photojournalist, took this photo March 15 during Luke Air Force Base’s Open House and Air Show. She had no idea at the time that just a few months later she would b...
 
 

News Briefs July 25, 2014

Wanted: Airmen selfie videos The Air Force wants to hear from Airmen with unique stories about what led them to the Air Force, who are proud of their job and how it impacts the Air Force mission, or work in an exceptional unit. The 2014 American Airman Video Contest is open to all Airmen who...
 
 

Thunderbolt of the Week

Airman 1st Class Anna Valdez 56th Contracting Squadron Contracting specialist Hometown: Moscow Years in service: One Family: Husband, Phil; mother, Natalia; and father, Oleg Education: Russian State University of Trade and Economics bachelor’s and master’s degrees in economics Inspirations: My parents demonstrated excellence and success in a loving environment, taught me to never give up...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin