Local

November 16, 2012

Exchange spreads holiday cheer with industry-leading return policy

Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

“We want to make returns as simple as possible for our holiday shoppers,” said Pete Alaniz, Luke Air Force Base Exchange general manager. “Our relaxed refund policy will guarantee customer satisfaction.”

The exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013, for any item purchased between Nov. 1 and Dec. 24.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an exchange gift card.

In addition to returns on items purchased at the Luke exchange, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard exchange. Online returns due to an error on the exchange’s part are reimbursed standard shipping charges as well.

 




All of this week's top headlines to your email every Friday.


 
 

 
Senior Airman
JASON COLBERT

Energy office helps keep lights on

Senior AirmanJASON COLBERT Master Sgt. Adam Kelley, 56th Civil Engineer Squadron base energy manager, explains the value of low wattage light bulbs to Robert Wimp at the Energy Conservation Month booth April 9 at Luke Air Force...
 
 
Senior Airman Ashlynd

944th FW CS team takes out trash

Senior Airman Ashlynd Fine, 944th Aeromedical Staging Squadron medical technician, picks up trash March 22 at the South Gate Visitor Reception Center as part of a community service team at Luke Air Force Base. The 944th Aeromed...
 
 
140408-F-NG006-025

Celebrating Military Children

Tevin Walker, 1, son of Senior Airman Tevin Walker, 56th Civil Engineer Squadron water and fuels system maintenance member, and Airman 1st Class Sharonda Walker, 56th Fighter Wing command post controller, eats lunch with a smil...
 

 

Birthed in 40s, 69th FS tradition continues

One of the components to the 944th Fighter Wing’s mission success is the 69th Fighter Squadron. The unit’s lineage dates back to November 1940 when it was constituted as the 69th Pursuit Squadron and two years later it was redesignated the 69th Fighter Squadron. Originally an operational and replacement training unit, the 69th FS has...
 
 

News Briefs April 11, 2013

Base-wide exercise The 56th Fighter Wing will conduct a natural disaster exercise today, which will include military, local, county and state law enforcement, and fire departments. Those traveling on base should expect traffic disruptions, gate closures or delays, and interruptions of customer service operations. Expect to see simulated explosions, smoke, role players depicting individuals with...
 
 
Senior Airman 
MARCY COPELAND

Thunderbolts take on Viking Challenge

Senior AirmanMARCY COPELAND Senior Master Sgt. Leroy Ridgel, 56th Logistics Readiness Squadron acting chief, runs with the American flag April 4 during the Viking Challenge at Luke Air Force Base. Part of Team America, Ridgel, ...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin