Local

November 16, 2012

Exchange spreads holiday cheer with industry-leading return policy

Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

“We want to make returns as simple as possible for our holiday shoppers,” said Pete Alaniz, Luke Air Force Base Exchange general manager. “Our relaxed refund policy will guarantee customer satisfaction.”

The exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013, for any item purchased between Nov. 1 and Dec. 24.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an exchange gift card.

In addition to returns on items purchased at the Luke exchange, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard exchange. Online returns due to an error on the exchange’s part are reimbursed standard shipping charges as well.

 




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy graphic

Fitness center gets Xtreme makeover

Courtesy graphic Above is an architectural rendering of the changes to the outside of the Luke Air Force Base Bryant Fitness Center. Renovations also include a remodel of most of the interior. The project will take place over t...
 
 

People — Air Force’s greatest asset

As I reflect on almost 25 years of military service, I find it easy to remember my assignments, the multiple jobs I’ve had and duties I have performed. I have served on four continents and for four presidents. Within that same time period, our nation has been in numerous campaigns ranging from operations Desert Storm...
 
 

Character, good or bad, will be passed on

Your character is who you are when no one is watching. At the same time, your character is who you are when everyone is watching. Your character is the sum of your morals and values and the quality of your character is of the utmost importance when leading others. In addition to your own values...
 

 
Senior Airman 
JAMES HENSLEY

History gets paint job

Senior AirmanJAMES HENSLEY James Bridges and Hayden Yager, civilian contractors, prepare the F-104C Starfighter static display for painting Aug. 12 in the Luke Air Force Base Airpark. The static displays in the airpark will be ...
 
 

News Briefs August 29, 2015

Base-wide exercise The 56th Fighter Wing will begin an active-shooter exercise between 8 and 10 a.m. Thursday. It is expected to continue throughout the day. The exercise will include military and local, county and state law enforcement, and fire departments. On and off-base residents should expect traffic disruptions, gate closures or delays, and interruption of...
 
 
Tech. Sgt. 
BARBARA PLANTE

944th Airmen live life as military couple

Tech. Sgt.BARBARA PLANTE Staff Sgt. Adam Jenkins and Senior Airman Cassandra Jenkins, 944th Logistics Readiness Squadron, are a dual-military couple and work together as maintainers in the refueling vehicle maintenance shop. St...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>