Local

November 16, 2012

Exchange spreads holiday cheer with industry-leading return policy

Nearly 20 percent of Americans will return at least one holiday gift item this holiday season, according to Lavi Industries, a provider of public guidance. To take the stress and confusion out of the return process, the Army & Air Force Exchange Service has extended the terms of its hassle-free return policy for the holidays.

“We want to make returns as simple as possible for our holiday shoppers,” said Pete Alaniz, Luke Air Force Base Exchange general manager. “Our relaxed refund policy will guarantee customer satisfaction.”

The exchange’s standard policy limits returns anywhere from 15 to 90 days with a sales receipt, but the holiday return/exchange policy extends these guidelines through Jan. 31, 2013, for any item purchased between Nov. 1 and Dec. 24.

As is the case year-round, refund requests with sales receipts are processed in accordance with original forms of payment (cash for cash, credit for credit card). Refund requests without sales receipts receive an exchange gift card.

In addition to returns on items purchased at the Luke exchange, shopmyexchange.com orders can be returned to the nearest Army, Air Force, Marine Corps, Navy or Coast Guard exchange. Online returns due to an error on the exchange’s part are reimbursed standard shipping charges as well.

 




All of this week's top headlines to your email every Friday.


 
 

 
Rain

Lakefront property …

A staff sergeant watches as water continues to flood a parking lot Monday in front the 61st Aircraft Maintenance Unit on Luke Air Force Base. The base experienced a two-inch rainfall causing flooding and delays around Luke.
 
 
courtesy-photo

Program ALIS initiated

No, it isn’t the Program Alice from the “Resident Evil” movies. It is the Autonomic Logistics Information Systems, also known as ALIS, which enables F-35 Lightning II operators to plan ahead to maintain and sustain its sy...
 
 

‘The butterfly effect’

Shortly after taking command, the Wild Duck Aircraft Maintenance Unit officer in charge requested I explain to his Airmen exactly what the pilots would be doing on training missions during an upcoming temporary duty. I was embarrassed that he had to ask. In this specific case, I had thoughtlessly kept these details from our closest...
 

 

Advise Airmen of rights before asking questions

Every day supervisors are faced with challenging scenarios and situations that require them to engage in efforts to help their Airmen. When this engagement is due to a negative act such as theft, damage to property or other possible legal violations, we must resist the instinct to question them directly. One scenario I am presented...
 
 
Senior Airman 
GRACE LEE

Thunderbolts save volts

Senior AirmanGRACE LEE A solar array panel stands on a dormitory roof Sept. 3 at Luke Air Force Base. There are currently four active solar arrays on base. The solar array shown will produce hot water to the dormitory. With res...
 
 

News Briefs September 12, 2014

GOV service station closure The Base Service Station (government-owned vehicle gas station) will close at midnight Sept. 28 and reopen at midnight Oct. 1. For more information, email Staff Sgt. Bradley Ahlemeyer at bradley.ahlemeyer@us.af.mil or call 623-856-7391. Quit tobacco for 31 days The Stoptober Challenge is to be smoke free for the month of October....
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin