Air Force

September 20, 2013

U. S. Air Force legal assistance website increases efficiency, tracks satisfaction

When active-duty and Reserve component members, retirees and dependents need wills, powers of attorney, or have legal questions, they can go to https://aflegalassistance.law.af.mil/lass/lass.html.

The purpose of the site is to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site’s features from the comfort of their homes without a common access card. (If the site comes up with the words “Security Certificate Not Trusted,” click “Proceed Anyway.”)

The site’s features include:

  • Legal topics – Short papers on common legal assistance topics, such as wills and family law issues.

It also contains links to other helpful sites.

  • Legal worksheets – Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique “ticket number.” Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office staff.
  • Online survey –  Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

Many clients have visited a legal office to obtain a will or other legal documents and realize after arriving that they need to gather more information or documents from home.

Sometimes clients realize they need to speak with their spouse about an issue.

Completing an online worksheet will help minimize the need for multiple visits. By filling out an online worksheet, clients will be able to consider critical issues before visiting the legal office.

After receiving a ticket number, clients may take their ticket numbers to the legal office. An attorney or paralegal will then access a client’s data with the ticket number. This will reduce the amount of information clients need to bring with them and allows the legal office to streamline the process.

While the website increases convenience for clients, everyone should note the following:
Information on the website is for educational and informational purposes only. The website cannot replace consultation with your local JAG, and Airmen should never rely solely on the website when making decisions.

Clients will not be able to print legal documents such as wills and powers of attorney from the website. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents.

The website is designed for client convenience, but no one is required to use the site before visiting the legal office.

Visit the legal office during walk-in notary hours of 8:30 a.m. to 4 p.m. Monday through Thursday. For a legal assistance appointment, call the legal office at 623-856-6901, or come in during walk-in legal assistance day at 4 p.m. Thursday.

The legal office values your feedback concerning the website and the services it provides.
Courtesy of 56th Fighter Wing Legal Office




All of this week's top headlines to your email every Friday.


 
 

 
Rain

Lakefront property …

A staff sergeant watches as water continues to flood a parking lot Monday in front the 61st Aircraft Maintenance Unit on Luke Air Force Base. The base experienced a two-inch rainfall causing flooding and delays around Luke.
 
 
courtesy-photo

Program ALIS initiated

No, it isn’t the Program Alice from the “Resident Evil” movies. It is the Autonomic Logistics Information Systems, also known as ALIS, which enables F-35 Lightning II operators to plan ahead to maintain and sustain its sy...
 
 

‘The butterfly effect’

Shortly after taking command, the Wild Duck Aircraft Maintenance Unit officer in charge requested I explain to his Airmen exactly what the pilots would be doing on training missions during an upcoming temporary duty. I was embarrassed that he had to ask. In this specific case, I had thoughtlessly kept these details from our closest...
 

 

Advise Airmen of rights before asking questions

Every day supervisors are faced with challenging scenarios and situations that require them to engage in efforts to help their Airmen. When this engagement is due to a negative act such as theft, damage to property or other possible legal violations, we must resist the instinct to question them directly. One scenario I am presented...
 
 
Senior Airman 
GRACE LEE

Thunderbolts save volts

Senior AirmanGRACE LEE A solar array panel stands on a dormitory roof Sept. 3 at Luke Air Force Base. There are currently four active solar arrays on base. The solar array shown will produce hot water to the dormitory. With res...
 
 

News Briefs September 12, 2014

GOV service station closure The Base Service Station (government-owned vehicle gas station) will close at midnight Sept. 28 and reopen at midnight Oct. 1. For more information, email Staff Sgt. Bradley Ahlemeyer at bradley.ahlemeyer@us.af.mil or call 623-856-7391. Quit tobacco for 31 days The Stoptober Challenge is to be smoke free for the month of October....
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin