Air Force

September 20, 2013

U. S. Air Force legal assistance website increases efficiency, tracks satisfaction

When active-duty and Reserve component members, retirees and dependents need wills, powers of attorney, or have legal questions, they can go to https://aflegalassistance.law.af.mil/lass/lass.html.

The purpose of the site is to increase efficiency and track client satisfaction with the Air Force legal assistance program. Because it is a public site, clients may access the site’s features from the comfort of their homes without a common access card. (If the site comes up with the words “Security Certificate Not Trusted,” click “Proceed Anyway.”)

The site’s features include:

  • Legal topics – Short papers on common legal assistance topics, such as wills and family law issues.

It also contains links to other helpful sites.

  • Legal worksheets – Access to online questionnaires for wills, living wills and powers of attorney. After completing the online worksheet, the website provides each client a unique “ticket number.” Data entered by clients is secure and may be accessed only after clients visit their local legal office and provide their ticket numbers to legal office staff.
  • Online survey –  Following a visit to the legal office, clients are encouraged to provide feedback concerning the professionalism and helpfulness of our legal professionals.

Many clients have visited a legal office to obtain a will or other legal documents and realize after arriving that they need to gather more information or documents from home.

Sometimes clients realize they need to speak with their spouse about an issue.

Completing an online worksheet will help minimize the need for multiple visits. By filling out an online worksheet, clients will be able to consider critical issues before visiting the legal office.

After receiving a ticket number, clients may take their ticket numbers to the legal office. An attorney or paralegal will then access a client’s data with the ticket number. This will reduce the amount of information clients need to bring with them and allows the legal office to streamline the process.

While the website increases convenience for clients, everyone should note the following:
Information on the website is for educational and informational purposes only. The website cannot replace consultation with your local JAG, and Airmen should never rely solely on the website when making decisions.

Clients will not be able to print legal documents such as wills and powers of attorney from the website. Clients will need to visit the legal office and provide their ticket numbers to obtain their legal documents.

The website is designed for client convenience, but no one is required to use the site before visiting the legal office.

Visit the legal office during walk-in notary hours of 8:30 a.m. to 4 p.m. Monday through Thursday. For a legal assistance appointment, call the legal office at 623-856-6901, or come in during walk-in legal assistance day at 4 p.m. Thursday.

The legal office values your feedback concerning the website and the services it provides.
Courtesy of 56th Fighter Wing Legal Office




All of this week's top headlines to your email every Friday.


 
 

 

Air Force News – April 25, 2014

Hawaii As part of a morale tour sponsored by the American 300 Warrior Support Organization, U.S. Olympian and Sochi Olympics bronze medal winner Alex Deibold toured the 15th Wing and visited with Airmen at Joint Base Pearl Harbor-Hickam. Romania A week-long bilateral training exercise between the U.S. and the Romanian air force concluded at the...
 
 
Pg-1-Standalone---140411-F-HT977-026

Weather: Exercise component

First responders prepare to transport a simulated injured patient during an extreme weather exercise April 11 at Luke Air Force Base. The exercise was designed to train and evaluate Luke Airmen on readiness and preparation for ...
 
 

News Briefs April 18, 2014

Change of command Lt. Col. Jon Wheeler relinquishes command of the 310th Fighter Squadron to Lt. Col. Matthew Warner at 8:31 a.m. today in Hangar 913. Days of Remembrance The 2014 Days of Remembrance of the Holocaust Victims is May 2 at Club Five Six. A Holocaust exhibit of masks of holocaust survivors and paintings...
 

 

AFSA speaks for Airmen

The Enlisted Force Structure states it’s an Airman’s responsibility to join a professional organization. For Airmen looking for an organization to join, the Air Force Sergeants Association may be right for some. AFSA’s purpose is to represent the professional and personal interests of active-duty personnel, retired veterans and their families. “The AFSA is a professional...
 
 

Air Force News – April 18, 2014

Nevada Athletes with bikes of all shapes and sizes competed April 9 at the Air Force Warrior Games trials at Nellis Air Force Base. The competitive injured and wounded Airmen and Soldiers raced in seven heats stretching six to 18 miles depending on the bike frame. Virginia An 18-year-old Air Force dependent from Joint Base...
 
 

People First – April 18, 2014

Editor’s Note: The “People First” section is compiled from information from the Air Force Personnel Center, TRICARE, 56th Force Support Squadron, Airman and Family Readiness Flight, Veterans Affairs, the civilian personnel office and armed forces news services. For the complete story, go to the web address listed at the end of the story. Airmen: Our...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin