Commentary

August 15, 2014

Changing your communication default settings

2nd Lt. JOSH GOERSS
61st Aircraft Maintenance Unit

In today’s high tech world, it’s easy to become entrenched in the communication tools that are designed to make our lives simpler and more organized. Ironically, the technology that was created to increase our efficiency has a tendency to detract from our communication within an organization. When we unconsciously set our default communication settings to rely mostly on email for communication, we opt out of the tremendous benefits of face-to-face interaction.

Just think of the time it takes you to write an email, to include all of the time you spent thinking of what you were going to say or ask, and proofreading before you send it out. In many cases it could actually be quicker to walk down the hall to discuss whatever issues you have and be able to tackle a problem or concern much quicker. Yes, there are times where the person you wanted to talk to is unavailable and email is the only way you can pass on the information or pose your question or concern. The point here is that face-to-face interaction has the potential to build rapport, get instant feedback on your message through verbal and nonverbal actions, and help ensure clarity.

Also, when it comes to face-to-face interactions, be sure to give that person your full attention if you happen to be at your desk or workstation. When you don’t give someone your full attention, you are sending a message that you are not 100 percent focused on the conversation and by default, it is not important to you. You may have all the good intentions in the world, but this will likely cause you to lose rapport and negatively impact future conversations.

Besides making sure critical information is passed on, the major long-term goal is to develop interpersonal relationships, which will hopefully lead to increasing the critical element of trust. Give it a shot! Make a valiant effort to increase your own personal interaction. When you do, consider the following points:

  • Concentrate on creating more dialogue
  • Use email sparingly – Communicate via walking down the hall, or if the distance is too great, use the telephone. It’s still much better than an impersonal, one-sided communication tool
  • You won’t miss out on nonverbal cues
  • Chances are pretty good that you may get more information from a face-to-face discussion
  • Clarity of the message is the key to success. Ask for feedback to make sure the message is understood, otherwise known as “read-back”
  • Remember, listening builds trust (listening not just hearing)
  • Communication is the glue that holds an organization together and by increasing your ability to promote communication, you will inevitably make things easier for everyone.



All of this week's top headlines to your email every Friday.


 
 

 

My personal leadership philosophy

My personal leadership philosophy can be summed up in just a few words — people first, mission always. Some may mistake the phrase “people first, mission always” as a dictum to coddle unit personnel through adversity, but actually, my focus is on preparing them to overcome adversity. The mission will always press on, but without...
 
 

Work, family balance success marker

“Being successful means having a balance of success stories across the many areas of your life. You can’t truly be considered successful in your business life if your home life is in shambles.” — Zig Ziglar In our careers, we frequently hear about the importance of having balance in our life and job. Some common...
 
 
Staff Sgt. 
TIMOTHY BOYER

Luke plays role in saving species

Staff Sgt.TIMOTHY BOYER A team of wildlife specialists prepare a Sonoran pronghorn for release into the wild at the Cabeza Prieta National Wildlife Refuge in Ajo. Sixty-nine pronghorn were captured this year. Of those, more tha...
 

 

News Briefs December 19, 2014

Road closure Litchfield Road at Northern Parkway is closed daily 9 a.m. to 3 p.m. through Sunday to paint the bridge overpass, weather permitting. Northern Parkway will remain open. Reems Road and Dysart Road are alternate routes. For more information, call MCDOT at 480-350-9288. MLK luncheon There will be a Martin Luther King Jr. luncheon...
 
 
Senior Airman 
JAMES HENSLEY

MWD Roy — partner, friend passes

Senior AirmanJAMES HENSLEY Staff Sgt. Scott Emmick, 56th Security Forces Squadron Military Working Dog handler, and Roy, 56th SFS MWD, play Dec. 14, 2012, at the at Luke Air Force Base kennels. The MWD and handler team plays to...
 
 

46 graduate ALS in class 15-1

The 56th Fighter Wing Airman Leadership School graduated 45 senior airmen and one staff sergeant Dec. 11 from class 15-1. The graduates are senior airmen unless otherwise noted. John L. Levitow award: Nathaniel Gladney, 56th Aircraft Maintenance Squadron Distinguished graduates: Matthew Goodspeed, 56th Operations Support Squadron; Russell Hires, 56th Medical Support Squadron; James Gilmore, 56t...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin