Commentary

August 15, 2014

Changing your communication default settings

2nd Lt. JOSH GOERSS
61st Aircraft Maintenance Unit

In today’s high tech world, it’s easy to become entrenched in the communication tools that are designed to make our lives simpler and more organized. Ironically, the technology that was created to increase our efficiency has a tendency to detract from our communication within an organization. When we unconsciously set our default communication settings to rely mostly on email for communication, we opt out of the tremendous benefits of face-to-face interaction.

Just think of the time it takes you to write an email, to include all of the time you spent thinking of what you were going to say or ask, and proofreading before you send it out. In many cases it could actually be quicker to walk down the hall to discuss whatever issues you have and be able to tackle a problem or concern much quicker. Yes, there are times where the person you wanted to talk to is unavailable and email is the only way you can pass on the information or pose your question or concern. The point here is that face-to-face interaction has the potential to build rapport, get instant feedback on your message through verbal and nonverbal actions, and help ensure clarity.

Also, when it comes to face-to-face interactions, be sure to give that person your full attention if you happen to be at your desk or workstation. When you don’t give someone your full attention, you are sending a message that you are not 100 percent focused on the conversation and by default, it is not important to you. You may have all the good intentions in the world, but this will likely cause you to lose rapport and negatively impact future conversations.

Besides making sure critical information is passed on, the major long-term goal is to develop interpersonal relationships, which will hopefully lead to increasing the critical element of trust. Give it a shot! Make a valiant effort to increase your own personal interaction. When you do, consider the following points:

  • Concentrate on creating more dialogue
  • Use email sparingly – Communicate via walking down the hall, or if the distance is too great, use the telephone. It’s still much better than an impersonal, one-sided communication tool
  • You won’t miss out on nonverbal cues
  • Chances are pretty good that you may get more information from a face-to-face discussion
  • Clarity of the message is the key to success. Ask for feedback to make sure the message is understood, otherwise known as “read-back”
  • Remember, listening builds trust (listening not just hearing)
  • Communication is the glue that holds an organization together and by increasing your ability to promote communication, you will inevitably make things easier for everyone.



All of this week's top headlines to your email every Friday.


 
 

 

Fly, fight & win! Luke plays unique role in AF mission

The mission of the Air Force is to fly, fight and win. The Air Force’s “motto,” as it was originally called, was adopted October 2010. Capt. Gregroy Bollrud of Hurlburt Field Florida, wrote, “It succinctly captures what our Air Force has been renowned for ever since its creation in 1947. Also, the specific choice of...
 
 

Wingman for life

“I look after my wingman. He looks after me. We work together. We fight together.” — Col. Gabby Gabriski, WWII ace Having a wingman has been an essential part of combat flying since the beginning. A wingman is able to watch your “6,” provide support and can offer a different perspective on a situation. These...
 

 
141119-F-HT977-165

Chiefs announced

Senior master sergeants selected for promotion to chief master sergeant at Luke Air Force Base posed in front of the static F-16 Fighting Falcon in front of the wing headquarters building. They are, from left, Kelbey Norton, 56...
 
 

Enlisted promotion system changes continue

WASHINGTON — This January, changes to the Weighted Airman Promotion System will continue with adjustments to the scoring model for promotions to technical sergeant and below, all designed to help ensure job performance is the most important factor when evaluating and identifying Airmen for promotion. The current WAPS enlisted performance report calculation model for technical...
 
 

News Briefs November 21, 2014

Kachina Gate closure The Kachina Gate will be closed to inbound traffic Dec. 8 through 19 for gas valve repair. Outbound traffic will not be affected. For more information, call 623-856-7051. Kids cooking class Kids Kamp Cooking Class is 4 to 6 p.m. for ages 8 to 12 and 7 to 9 p.m. for ages...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin