Air Force

November 9, 2012

Exchange “Shuttles” increased selection to smaller facilities

by Chris Ward
Army & Air Force Exchange Service public affairs

EDWARDS AIR FORCE BASE, Calif. — The Army & Air Force Exchange Service is delivering increased selection with its “shuttle program.”

This Exchange initiative shuttles merchandise in between Exchange facilities to fulfill specific customer requests. Everything from furniture to tactical gear can be transferred through the shuttle program, meaning shoppers everywhere are guaranteed the largest possible selection of competitively priced goods.

“If you don’t see what you’re looking for, just ask a manager if it can be brought in from another location,” said Col. Thomas Ockenfels, Exchange’s chief of staff. “If another nearby Exchange stocks it, chances are they’ll be able to get your item.”

The program ensures military families living and working near smaller installations enjoy the same selection and savings as bigger locations. To use the program, shoppers can go to an Exchange Customer Service area and ask to speak to a manager. After recording the request and checking availability, shoppers will be advised of a projected arrival date.

The shuttle program is a free service at all Exchanges, Troop Stores and Expresses around the world.




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