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Senate confirms Brig. Gen. Russell A. Muncy

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U.S. Air Force photo/Linda Welz

The Senate announced its confirmation, Dec. 10, of Russell A. Muncy’s promotion to brigadier general. Muncy is commander of March Field’s host unit, the 452nd Air Mobility Wing, the Air Force Reserve Command’s largest wing. Although the announcement was just received, Muncy’s official date of rank is March 26, 2015. There will be a formal pin-on ceremony at March ARB in January 2016.

Since working for Muncy, Senior Airman Jose Magallanes, administrative technician, 452 AMW, has learned to make eye-contact when speaking with people, he said.

“He’s very straight-forward, very approachable, very intelligent,” Magallanes said. “I don’t think having one star will change him. He seems like a very humble person.”

Muncy’s goals remain the same as they did when his command began here in November 2013—to highlight the importance of March Air Reserve Base, the 452nd Air Mobility Wing, and all the Air Force, Army, Navy, Marine and Department of Homeland Security tenant units associated with this base as well as to grow the base where ever possible.

“I will continue to press, publicize, advocate for all the aforementioned entities,” Muncy said. “I think this base has not only significant prominence in our Air Force history, but also is of strategic importance to today’s military mission.”

March ARB’s location situates the base perfectly in line with the renewed focus on the Pacific Theater or Operations. Muncy noted that Camp Pendleton’s First Marine Expeditionary Force uses March Field as its primary point of embarkation, and said that the base has recently reached out to Fort Irwin, deploying one of their brigades. In addition, the broad mission set based at March Field is phenomenal, spanning all branches of service as well as the three Air Force components; Reserve, Air National Guard and active duty.

“The regional importance that we share with all of our partners—I don’t think it can be matched in Southern California or elsewhere,” he said.

Maj. Kevin Reinholz, Staff Judge Advocate (JA), AFRC/JA March ARB operating location, said that the wing has been a great partner for which to work, and that Muncy, as a wing commander and primary client, has been excellent.

“He’s someone who’s very by-the-book and concerned with what Air Force Instructions have to say about matters,” said Reinholz, an active duty JAG assigned here to support a Reserve wing. “As a JAG, you really can’t ask for more from a commander/client. It’s been very smooth, and my expectations from a RegAf (regular Air Force) perspective, coming to a Reserve base and a Reserve wing, have been exceeded. It’s been a pretty smooth transition.”

Moving forward, Muncy sees the operations tempo coupled with the continued manpower reductions and shortfalls, especially those that are full-time, as the biggest challenge here.

“Not only do they affect day-to-day capability, they start affecting morale as we continually have to manage a work load that is becoming unsustainable with the reduced personnel available to execute that workload,” he said.

Lt. Col. Scipiaruth Curtis, 452 AMW process manager, describes Muncy as a “straight-shooter, an honest and cordial person with a dry sense of humor.” With him, accountability is number one, she said. He has integrity and professionalism. He’s a leader that is much easier to follow because he is very fluent in, and knowledgeable of, the rules and regulations, Curtis added.

Muncy said that although he thinks his promotion may assist in highlighting the importance of this base, and advocating that further into an already very supportive community, that moving his goals forward will still be challenging.

“There is going to be continued analysis of personnel departments,” he said. “There are just more personnel billets needed throughout the Air Force Reserve than there are billets available to assign.”

Muncy believes there will be continued scrutiny to see where units can trim, and said that he will continue to advocate that there is no excess in the wing program, especially on the full-time side of the house.

“We’ve got to start putting back some administrative capability within the individual units,” Muncy said. “Too much has been pushed down to the commanders to act as their own administrative staff, having to work programs that perhaps they don’t have the expertise in or the time to learn how to fully execute, and do their job as commanders. This is especially true for our traditional Reserve commanders. We really need to figure out a way to put some manpower back into the administrative functions as we have just become too lean in these areas.”

His background

Muncy said he came into the Air Force never thinking that this would be his career.

From a small Kentucky town, Muncy said his family was by no means wealthy. As a young lad, he accompanied his engineer grandfather on surveying jobs and found that he enjoyed the engineering perspective. When it came time to think about college and a career path, engineering factored into his decision when the idea of applying for the Air Force Academy came up.

“I applied for a couple of reasons,” Muncy said. “One, the Air Force Academy was and is a top notch engineering school, and two, the cost of education was and is government funded, alleviating the need for me to ask my parents to pay for or assist in paying for my continued education.”

That’s how Muncy got into the Air Force, but staying in was a different story, he said.

“I was, as a young cadet, extremely homesick with no military background whatsoever–definitely out of my element,” he said. “That first year at the Academy was an eye-opening, head-jarring experience to say the least. But, I did end up staying and graduated in 1983. After graduation, I chose to go to pilot training as I felt that was another career opportunity for my post-military career.”

“I became a KC-135 pilot in 1984 and flew tankers for another six years before getting out in December 1990 with the intent of going to the airlines,” Muncy said.

The irony in Muncy flying tankers for much of his career is that his family owned and operated a full service gas station for more than 40 years.  He said that he spent many days, afternoons and weekends working there.

“I went from pumping gas at my family’s service station to joining the Air Force, only to find myself pumping gas at 30,000 feet. But at least I didn’t have to wash the windows anymore,” he said.

By the time he submitted his airline application in 1991, pilots were being furloughed he said. So Muncy flew in the corporate sector for a while, worked as an insurance auditor, and eventually landed in the medical career field as a medical administrator.

“Looking back, I cherish my time in the civilian sector as the experience I gained in those five years has paid dividends for me in the Reserve,” Muncy said. “That experience has helped me understand and relate to what our traditional reservists experience in their civilian jobs. If I had to do it again, I wouldn’t change a thing because all of those experiences helped make me a better leader in today’s Air Force Reserve.”

It was late 1994 when Muncy received a call from the Air Force Reserve asking him if he would be interested in coming back as a pilot. After an application, and getting through the interview process in October 1995, Muncy donned the uniform once again, as an Air Force Reserve captain.

At that time, he said becoming a general never entered his wildest dreams. His highest aspiration might have been to be an 0-6, colonel, operations group commander, which he said he thought would be a milestone achievement. But even that was a pipe dream he thought.

He started his Reserve career at the 434th Air Refueling Wing, Grissom ARB, Indiana, where he remained for five-and-a-half years before transferring to Headquarters, Air Force Reserve Command, Robins Air Force Base, Georgia, and subsequently to Portland International Airport, Oregon; Joint Base Andrews, Maryland; Tinker AFB, Oklahoma, and finally here.

He has always looked at his career moves as whatever the command needed is what he should do, he said. With each of his jobs, Muncy said he has gone in and done the best possible job he could do without worry to where that job may lead.

“You go in and do the job. You don’t worry about what the job will lead to,” he said. “If you’re doing a job looking for the next job or looking for the next promotion, then you’re not going to be doing your job as effectively as you should be, and I think you’re seeking the wrong motivations to do the job.”

His Advice

The one thing Muncy wants his Airmen to know is to build bridges. By that he means that Airmen should look ahead to build a bridge using education–civilian degree programs and/or Professional Military Education (PME), or a job, he said.

“You’ll never know whether you will want to cross that bridge to take on that next job, to make yourself available for a promotion, or take on that next leadership challenge,” Muncy said. “But if you don’t build that bridge, you’ll never be able to cross it.”

In his years of command, Muncy said he has seen requirements for promotion go through cyclical changes. Sometimes there may be certain requirements to reach a specific rank or job and sometimes those requirements go away.

“If you’re betting on those cycles hitting at just the right time, then you’re betting your own career on what may or may not happen,” he said.

His advice? Build that bridge. Get your PME done. Get your Community College of the Air Force (CCAF) degree. Get an advanced degree. Get breadth of experience. This advice applies whether you’re enlisted or an officer, he said.

“If you decide not to cross that bridge, then let that be your choice. However, if decide that you do want to cross that bridge, and you’ve failed to build that bridge, then you have done yourself a disservice.”

What Does DPH stand for? What, and who, is the DPH at March ARB?

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Meet David Cunningham, Director of Psychological Health (DPH), 163rd Attack Wing, California Air National Guard, March Air Reserve Base. He has filled this position since May 2014, yet there are many who don’t know what he does or what he can provide in the way of mental health.

With a bachelor’s degree in psychology and a master’s degree in social work this U.S. Army Veteran served as a captain and clinical social worker. Cunningham has more than 25 years of experience in the psychological health field, and has worked in both private practice and for Veteran’s Affairs

You can find him and Jax, his German Shepherd-in-therapy dog-training, making the rounds through various work centers at the 163 ATKW. He hands out candy and granola bars on a regular basis to build and maintain relationships with wing members and make sure they know he is available any time they need his help.

In the following interview, Cunningham explains psychological health and how the DPH supports the wing.

Avey: Since starting your career, what do you find is a common need?

Cunningham: You can find depression and anxiety in any population and someone having it doesn’t mean it has to be debilitating. People deal with it every day. It’s developing the skills to get you through it that is most important. Sometimes it may be very short-lived, or it could be something that is going to be there for a while. Either way, you need to learn coping skills. If warranted, you may also, at times, need to access clinical care. It could be a grief-related issue if you have had a spouse or family member that has passed away. You can even grieve a loss of a spouse through divorce. Loss of relationships is an example of what causes depression.

Avey: What are some of the ways you help people navigate through the process?

Cunningham: My goal is to get them the resources they need to be successful in their work and with their families. It could be just having a conversation and pointing them in the right direction for resources, providing feedback or coaching on meditation and breathing techniques. It may be connecting them with a therapist on the outside so they can have more in-depth care. In my role I do not provide in-depth counseling. As the DPH, I will assist with short-term problem solving and resolutions. My goal is to find resources locally either through their insurance, free [such as Military OneSource] or income-based services. My goal is to help Airmen remain functional and operational with whatever they are dealing with. I can also help people find resources for their families, such as tutoring or helping them navigate resources if there are behavioral issues with their kids. I maintain confidentiality and do not share what is discussed.

Avey: Do you feel there is a stigma connected to mental health? What do you feel about this stigma?

Cunningham: Mental health has a significant stigma in the military. The reality is, when doing self-reporting, it reflects positively upon you. You are not going to risk things and try to cover it up. When I was in the Army, I saw where the stigma prevented help sometimes. I have not had that happen here. The experience here is overwhelming support from leadership. Their immediate response is, ‘What do I need to do to help?’ That has not always been the mentality that our Airmen may have dealt with, so I understand why the stigma has been there.

Avey: What is it like when Airmen come to you for assistance?

Cunningham: I can have some pretty intense conversations, but usually they are trying to get me enough info to where I can get them the right resource. Sometimes they just need to vent.

Avey: Why did you take this position with the 163rd Attack Wing?

Cunningham: For me it is an opportunity to work with the military and their families again. People say they feel they have a calling. I would like to say for myself this is what I enjoy doing and I have worked with Veterans or active duty for a huge part of my life. Being at the 163rd gives me the opportunity to work with the population I really want to work with, but at the same time I feel like my skill-set is a match. I feel like it works both ways.

Avey: How did you get started in this field?

Cunningham: I started in the psychological health field in 1990 when I was in college and became a psych tech in the local hospital in a psychiatric unit. It was just a job at the time, but I never knew it was going to end up being what I did. I ended up changing majors, getting my degree in psychology, and later my master’s in social work. It is pretty much what I have been doing ever since.

The 163rd Attack Wing DPH is available 24/7 and he can be reached at 951-208-3125. A DPH is available in each Air National Guard wing. There is also a DPH assigned to the 452nd Air Mobility Wing, who is available to all Team March members and their families. Her name is Elaine Valentine and she can be reached at 951-655-5097 or at olga.valentine@us.af.mil, BLDG 317, weekdays from 6:30-16:30 and UTA weekends upon request.

March Airmen represent at the 84th Annual Hollywood Christmas Parade

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Senior Airman Astin Coleman, ceremonial guardsman, March Field Blue Eagles Total Force Honor Guard, whiz’s down the red carpet, alongside a young pilot, in a mini F-16 aircraft, from the Air Force Sergeant’s Mini Jet Team, during the 84th Annual Hollywood Christmas Parade, in Los Angeles, Nov. 29. The Honor Guard has been participating in the parade since 2009. Participation this year, by members from March Air Reserve Base and Edwards Air Force Base, included walking in the parade, assisting young drivers pilot the mini jets, and providing a color guard. The color guard led the way, followed by Navy reservists from the Navy Operational Support Center, Los Angeles, and the mini-jets followed. Other Air Force reservists from March ARB also marched in the parade alongside active duty members from Los Angeles AFB holding up a huge toy soldier balloon. The parade next airs Dec. 20th at 4 p.m. on KTLA 5, Dec. 21st at 4 p.m. on the Hallmark Channel and Dec. 23rd at 3 p.m. on Hallmark Movies & Mysteries.

Combined team earns basketball championship

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(Courtesy photo)

Five teams (the 912th Air Refueling Squadron; U.S. Army recruiters; March Field Honor Guard; 452nd Aircraft Maintenance Squadron; and a combined team of 701st Combat Operations Squadron, 729th Airlift Squadron and Financial Management personnel), participated in the Intramural Basketball season, which ran on base from Oct. 6 to Dec. 9.

The 701COS/729AS/FM team came out on top as League Champions with an 11-1 regular season record. The Army recruiters finished in third place, with a regular season record of 7-5.

The 701COS/729AS/FM vs Army Recruiters played in the championship match. The Army lead at the half 26-22.  The 701COS/729AS/FM began the second half outscoring the Army 10-2 in the first eight minutes, to take the lead and keep it for the remainder of the game. With two minutes to go the score was 39-34. Although the Army was mounting a comeback, Gary Miller from the 701COS/729AS/FM team hit two, three-pointers to extend his team’s lead to 45-34. The 701COS/729AS/FM team clinched the championship with a final score of 45-37.

The high scorers for the 701COS/729AS/FM were Glen Baker with 15 points and Gary Miller with 13 points. The Army Recruiters high scorers were Donald Hammond with 15 points and Andrew Jacobs with seven points.

Holiday safety tips from your 452 safety office

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The clock is ticking down and the holiday season is upon us. Many of us are all rushing around for last minute shopping, packing our suitcases for travel and preparing our home with decorations. The Air Force teaches us to use Risk Management in our jobs to minimize hazards and prevent injuries. The same principles are also sound for our off duty activities.

On the Road: According to the Centers for Disease Control and Prevention, each day nine people are killed and more than 1,153 people are injured in reported crashes that involve a distracted driver.  According to DRISTRACTION.GOV, the official U.S. Government Distracted Driver website, there are many forms of distracted driving:

• Texting

• Using a cell phone or smartphone

• Eating and drinking

• Talking to passengers

• Grooming

• Reading, including maps

• Using a navigation system

• Watching a video

• Adjusting a radio, CD player, or MP3 player

National Highway Traffic Safety Administration studies reveal that at any given moment in the day 660,000 people are using cell phones while driving. Keep your eyes on the road. Did you know that while driving just 55 mph if you look away for five seconds you have traveled the length of a football field? Is that text or call worth the price of admission to a hospital, or worse? If a text or phone call is important enough, get off the highway to a safe location where you can devote your full attention to the conversation. Doing so may save your life or the life of another.

If you are planning a road trip give yourself plenty of time to arrive at your destination. Make sure your vehicle is fit for the trip and complete any required repairs or servicing prior to departure. Keep an emergency kit in your car for unexpected emergencies.

Around the House

Christmas trees:

• If you are using a live tree, make sure you cut two inches off of the bottom to allow the tree to get more water from the tree stand.

• Check the water in the stand at least daily and add water when necessary.

• Make sure your tree is placed at least 36 inches from heat sources. One-in-four tree fires is caused by the tree being too close to a heat source. (NFPA)

• After Christmas, check with your community disposal service and accordingly, dispose of the tree as soon as possible.

• Don’t leave the tree in the garage or leaning against the house.

Outdoor decorations:

• Remove decorations as soon as possible after the holidays to make them last longer and reduce hazards.

• Make sure you use a good ladder when removing lights, and use a spotter at the base of the ladder to steady it and help you hand down the lights.

• In the U.S. 175,000 people are injured severely enough on ladders to require a hospital visit. Of these, 13,000 are injured putting up or taking down Christmas decorations.

Use good Risk Management for your holidays, and have a safe and enjoyable season! We want you back safe and sound for the New Year.

Finance team brings home top AFRC award

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U.S. Air National Guard photo/Tech. Sgt. Neil Ballecer

The 452nd Financial Management (FM) team, March Air Reserve Base, recently won the 2015 Air Force Reserve Command Financial Services Office of the Year Award.

The AFRC-wide competition is an annual award comprised of four FM sections for which bases are judged: military pay, travel pay, civilian pay and disbursement.

“We submitted it like any other award up to AFRC and we won,” said John Florence, financial service officer, 452 FM. “This is an award for all of March ARB.”

A brief sampling of the achievements the unit was recognized for include examining 28,500 Air Force Reserve Order Writing System orders to ensure accuracy of $58.7 million in pay and allowances; auditing 9,800 Defense Travel System vouchers; reducing processing time for resolving government outstanding orders; reducing space constraints by electronically scanning more than 100,000 records; and executing a compliance program resulting in zero failures for travel, reserve pay office, operations and management and reserve personnel application audits.

Additionally, the accomplishments were achieved during a 60 percent personnel cut to the office.

The top contributors of success, even after the reduction in manning, were the resiliency of the existing staff, bringing in reservists and doing more with less, explained Jason Brown, financial management specialist, 452 FM. Staff members were encouraged to innovate while reservists were provided advanced training in various processes.

An example of the innovation included the government outstanding orders tool, which provided the office an aggregation of information from multiple systems to create a more accurate product, explained Florence. The system saved approximately 100 hours per month in research activities.

“It’s great and I can see all the changes and advancing that we’ve gone through,” said Wendy Love, accounting technician, 452 FM, who uses the upgraded Government Outstanding Orders (GOO) tool. “It feels good to be recognized that our job is getting done and that it’s getting done better as we go,” Love said.

In addition to the award showcasing how the 452 FM team provides value to March ARB, Brown participated in an AFRC manpower study in June to also highlight how Team March leads the way AFRC-wide.

“I had the opportunity to meet with seven other bases and communicate the volume of work March receives,” said Brown. “When they put our numbers on the board it dwarfed everyone else’s numbers.”

Brown explained that during the metrics presentation portion of the trip the other bases’ total processed DTS vouchers averaged approximately 200-300 per month. In contrast, March ARB’s volume averaged approximately 1,400 vouchers processed per month, yet also included added complexity by supporting some financial services for Hawaii, Guam and the local 362nd Recruiting Squadron.

“It was a group effort, from leadership to timekeepers to certifiers to technicians,” said Florence. “It was a combination of everyone across the base and everybody played their part.”

The FM team’s accomplishments will soon be submitted to compete against all other finance offices for an Air Force-wide competition.

Letter to the editor concerning cyber security article

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I received the below email on Friday, Dec. 11, 2015:

“Ms. Welz,

The article you published in the Beacon on page 5, dated 11 December 2015 “Cyber Security tips for the holiday season” appears to be taken form the e-mail that I sent out to everyone on 4 December 2015, this one I am forwarding to you.

You have taken credit for something that came out of our office, for something we in the Wing Cybersecurity Office do daily and without mentioning us as a source.

Along with Air Force guidance our office is governed by other agencies outside of the Air Force to include DoD, DISA, DHS, NSA just to name a few. When I came across this toolkit in my daily duties I figured this would be good information to share with the base as our information has already been hacked twice through OPM and several other times with commercial vendors; Target, Home Depot, AMEX and so on. This is why I sent the information. Changing the words, correcting my grammar doesn’t give you the right to take credit for something our office did, I did. Further, asking our members to share “cyber security stories” in a public format like Facebook could show vulnerabilities not just to our members, but the security of our network and in all what we strive to prevent.

I expect this to be corrected in your next Beacon with an explanation and apology.

Plagiarism

The practice of taking someone else’s work or ideas and passing them off as one’s own.

How about this:

Integrity first, Service before self, and Excellence in all we do.

Brian G. McLean, GS-09, DAF

Cybersecurity Manager”

Original Email: “Are you in the holiday mode yet? All of the sales, Black Friday, Cyber Monday? In all of your rushing around you cannot let your Cyber Security guard down.

Stay vigilant.

The Dept. of Homeland Security has some helpful tips to share to keep you safe, not just during the holiday season, but all the time. Please have a look. http://www.dhs.gov/stopthinkconnect-toolkit

Merry Christmas!

//SIGNED//

Brian G. McLean, GS-09, DAF

Cybersecurity Manager”

Editor’s note: I take my credibility as a journalist very seriously and would never intentionally take credit for another’s work. In writing the Beacon article, I did some research by visiting the link attached in the original email, which provided me with the content for the small article I wrote. I apologize for not citing Mr. McLean’s original email in the article. In the end, he and I are both doing our best to inform you that cyber security is a serious issue, and we should all be vigilant in protecting our information.

March’s Back Street Grill to re-open January 2016

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The Back Street Café closed in June 2015 to undergo a facelift in both the facility and menu items in an effort to promote health and wellness as part of the Healthy Base Initiative (HBI) Program.

The Healthy Base Initiative project launched in 2013 at 14 Department of Defense installations to improve the health and well-being of members of the defense community, including DOD employees and family members.

The newly renovated state-of-the-art facility will feature new lighting and furniture to provide a more inviting atmosphere, an improved serving line, digital menu boards, a revamped menu, new stations such as a salad bar and Starbucks coffee – espresso station, and a lounge.

The improved menu will include a variety of healthier options ranging from specialty sandwiches, burgers and weekly specials, to soups and salads. “I really believe customers will enjoy the new diverse menu,” said Chef Dan, Hap Arnold Club chef. “Customers can expect great tasting food at a reasonable cost.”

Comment cards will be available in the facility to give customers a chance to provide feedback regarding the renovated facility. “Feedback from our customers, whether it be good or bad, is critical to the success of our mission to ensure we are providing the best quality service to our base community,” said Mike Gaines, club manager.

The grand opening for the newly named Back Street Grill is tentatively scheduled for January 8, 2016. Stay informed at MarchFSS.com and by following on Facebook @ MarchFSS.

AFN producer is one of 40 ‘Veterans in Blue’

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Forty veterans have been singled out for how they helped shape the Air Force, including three retired generals, one former Chief Master Sergeant of the Air Force, and one former Staff Sergeant … Patrice Rock Grant. 

The Air Force is honoring Grant and 39 other Air Force Veterans by displaying their portraits in the Pentagon, and featuring them in “Veterans in Blue,” an online collection showcasing the men and women who have contributed to the Air Force.

Grant, a producer for the American Forces Network (AFN) Broadcast Center at Riverside, California, produces television promotions and original content for U.S. military, DOD civilians and their families serving overseas. He has a humble way of interacting with Hollywood’s elite and getting them to open up. For example, Ethan Hawke talked about his Green Beret brother to Grant. Juliana Moore told the story of life as a military kid in Germany. Halle Berry reminisced about when she met military personnel overseas. In 2014, Brad Pitt and Angelina Jolie were walking down the red carpet at the Oscars when they saw the AFN team and waited for them to finish an interview with Matthew McConaughey so they could send a message of support to the military serving overseas.    

Before joining AFN in 2009, Grant was a director-producer for Air University Television at Maxwell Air Force Base, Georgia. Before that, he served in the Air Force as a combat broadcaster, Detachment 2, 1st Combat Camera, Wright Patterson AFB, Ohio, and 2nd Combat Camera Flight, Travis AFB, California. He’s also a graduate of the Military Visual Journalist Program at Syracuse University, Syracuse, N.Y.

Grant shrugs and glances down when you ask him his feelings on joining the ranks of such a select, distinctive group of 40 Veterans in Blue.   

“I just love working for AFN because it gives me the chance to give to my brothers and sisters who are away from home an opportunity to relax and watch television,” said Grant.

Knowing what it’s like to serve and never forgetting his comrades helps him connect with his military audience. Certainly that’s at least part of the reason why Rock Grant’s portrait now hangs in the Pentagon.

Norad tracking Santa

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PETERSON AIR FORCE BASE, Colo., December 1, 2015 – The North American Aerospace Defense Command is celebrating the 60th anniversary of tracking Santa’s Yuletide journey.

The NORAD Tracks Santa website, which launched today, features Santa’s North Pole Village, which includes a holiday countdown, games, activities, and more.

The website is available in eight languages: English, French, Spanish, German, Italian, Japanese, Portuguese and Chinese.

Official NORAD Tracks Santa apps also are available in the Windows, Apple and Google Play stores, so parents and children can count down the days until Santa’s launch on their smartphones and tablets. Tracking opportunities also are offered on Facebook, Twitter, YouTube, and Google Plus. Santa followers simply need to type “@noradsanta” into each search engine to get started.

This year, the website features the NORAD headquarters in the North Pole Village and highlights of the program over the past 60 years.

Tracking Santa’s Flight

Starting at 12:01 a.m. MST (2:01 a.m. EST) Dec. 24, website visitors can watch Santa make preparations for his flight. NORAD’s “Santa Cams” will stream videos on the website as Santa makes his way over various locations.

Then, at 4 a.m. MST (6 a.m. EST), trackers worldwide can speak with a live phone operator to inquire as to Santa’s whereabouts by dialing the toll-free number 1-877-Hi-NORAD (1-877-446-6723) or by sending an email to noradtrackssanta@outlook.com.

Any time on Dec. 24, Windows Phone users can ask Cortana for Santa’s location, and OnStar subscribers can press the OnStar button in their vehicles to locate Santa.

NORAD Tracks Santa is possible, in large part, to the efforts and services of numerous program contributors, NORAD officials said.