Local

May 10, 2012

New email-based system to streamline clinic interactions

Cpl. Aaron Diamant
Desert Warrior Staff

The Branch Medical Clinic has a new method of communication between patients and providers.

A new, secure email-based system allows patients to contact their providers for myriad reasons, eliminating the need to call in and possibly be placed on hold.

“The purpose is to facilitate effective communication between the provider and the patient.  They can ask questions about labs, medications, symptoms of illness, renewal of prescriptions or referrals, or to schedule an appointment,” said Steven Kuder, the clinic’s lead nurse.

“As an example, I had a patient e-mail today, asking about the side effects she was experiencing from a medical therapy,” explained Kuder. “We were able to answer her question in a timely manner, and avoid her having to call, wait, and leave a message, then wait for a call back.”

Relay Health is a secure message system between the patient and the provider. There is a link on the Camp Pendleton website. Patients can register and find out more information at this site.

“Key things to note are that all patients 18 and older have to have their own account,” said Kuder. “ There can only be one e-mail address per patient/account, and parents can register for minor children to message and receive on their behalf.”

The system is designed to benefit both the clinic and the patients, but requires at least 25 percent of patients to participate to be effective for the clinic.

“This system has real promise to expeditiously provide information and feedback to patients and enhance their experience of care,” said Kuder.

For more information on Relay Health, visit http://cpen.med.navy.mil, or contact the Branch Medical Clinic.




All of this week's top headlines to your email every Friday.


 
 

 
sterling-yuma

Sterling Global Operations completes U.S. Navy project to clear munitions, firing range and target debris from Arizona Marine Corps Air Station range

Sterling Global Operations, Inc., in a two-year project for the U.S. Navy, removed or recycled some 5.9 million pounds of munitions, firing range and target debris from Marine Corps Air Station at Yuma, Ariz. Sterling Global re...
 
 

US Army, Raytheon achieve first inflight lethal intercept of low quadrant elevation rocket

YUMA PROVING GROUND, Ariz. – Raytheon successfully intercepted and destroyed a low quadrant elevation 107mm rocket as part of the second series of guided test vehicle flight tests of the Accelerated Improved Intercept Initiative program. The intercept is a major test milestone before the U.S. Army live-fire engagements begin in September. “Beginning only 18 months...
 
 

Raytheon, U.S. Army complete first AI3 guided flight test series

Raytheon and the U.S. Army successfully completed the first guided test vehicle flight series of the Accelerated Improved Intercept Initiative program at Yuma Proving Ground, Aris. The series consisted of two flight tests against different target profiles. In each case after launch, the interceptor initially guided on in-flight radio frequency datalink updates from the fire...
 

 

New Navy vessel named after Yuma

The U.S. Navy has decided to name one of their newest Joint High-Speed Vessels after the city of Yuma, Ariz., forming an even deeper bond between the local community and our military. Political officials from the state of Arizona and the city of Yuma were informed of the decision by the Honorable Ray Mabus, Secretary...
 
 
DoD

Joint Strike Fighter on track, costs coming down, Kendall says

Indications are that the F-35 joint strike fighter program — the most expensive aviation program in Defense Department history — is on track, the undersecretary of defense for acquisition, technology and logistics told a Senate panel June 19. Testifying before the Senate Appropriations Committee’s defense subcommittee this morning, Frank Kendall said the F-35 will be...
 
 
DoD
WEBarmy-jltv2

Joint Light Tactical Vehicle ‘closes capability gap,’ Army says

While the Humvee has served the Army well for some 25 years, there’s a “capability gap” in what it can do for warfighters on a 21st-century battlefield, said the Soldier responsible for overseeing its replacem...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin