Health & Safety

April 20, 2012

Pediatrics puts heart into children’s health care

By Senior Airman Jack Sanders
99th Air Base Wing Public Affairs
U.S. Air Force photo by Staff Sgt. William P.Coleman
U.S. Air Force Capt. Andrea Guardenier, 99th Medical Group pediatrician, uses a ophthalmoscope to play with Soquel Baumgardner, daughter of Tech. Sgt. Jay Baumgardner and Adelaide Baumgardner April 5, 2012 at Nellis Air Force Base, Nev. The 99th Medical Group’s pediatric clinic provides a friendly atmosphere for children.

NELLIS AIR FORCE BASE, Nev. — Walking through a hospital can be an ominous task for many. For a child the long, pristine hallways can be even more daunting — unless they’re walking through the hallways of the Mike O’Callaghan Federal Medical Center pediatrics clinic.

Like most other aspects of the hospital, the pediatrics clinic is focused on customer service — for their children. The staff has made an extra effort to provide a comfortable, soothing environment and the difference is noticeable right away on arrival. After check in, the reception desk gives out age appropriate books for children to read while waiting. Even the walls are welcoming, with cartoon decorations painted on the walls.

“The pediatric clinic is friendly and caring,” said 1st Lt. Nancy Branch, 99th Medical Operations Squadron clinical nurse. “All our providers are really friendly and so are our techs.”

The clinic is focused on providing the best possible care to kids, and Branch says good treatment includes treating its patients well.

“For us, it’s about the child’s comfort,” Branch said. “To get them really comfortable we will play with them, talk to them and give out lollypops and books.”

Branch said the clinic’s responsibility for children’s health extends beyond the immediate visit. The clinic makes an effort to promote kids’ long term healthy growth by giving parents important and potentially lifesaving information, and through preventive care.

“We offer point of service care now for immunizations,” Branch said. “So, rather than getting your appointments here and then going to immunizations for your vaccines, we do everything here.”

The clinic also offers telephone consultation, Attention Deficit Hyperactivity Disorder seminars, dietary counseling and asthma education.

“Col. [Howard] Reid, the commander, has an ADHD seminar he’s holding once a month now,” Branch said. “It’s offered to the first six families that sign up monthly. Those families sit through a session where the educates them on ADHD and in the last 30 minutes of the seminar patients can ask any questions they need to or want to.”

Branch said the clinic advertises sign-ups for the class as patients come in, but also actively reviews patient files to screen for ADHD and will contact the parents directly to offer the option. She says the clinic is actively extending its services to make health care access easier.

“The colonel is also a child psychologist,” Branch added. “That used to be something we’d send parents off base for, but now we can do that here as well.”

Branch noted that though the pediatric clinic has a busy office, where nine providers often see eighteen or more patients per day, the clinic’s focus is fully on providing excellent care though a process of continuous improvement.

“Everbody pays a lot of attention to detail and we do a lot of training monthly just to stay up on our skills,” she said.

Through cheerful bedside manner, a welcoming environment and attentive care, Branch said the clinic team is doing their best to make health care more helpful and convenient, and less frightening for their patients.

“It’s really rewarding to work in pediatrics,” Branch said. “It’s nice just to keep the kids healthy and to just do a point of service.”




All of this week's top headlines to your email every Friday.


 
 

 

Staying safe during flash flood season

NELLIS AIR FORCE BASE, Nev. — July is here with high temperatures and a high chance of flash flooding. The months with the highest probability for thunderstorms are July through September. Las Vegas’ annual rainfall is approximately 4.13 inches, and while this may not seem like a lot of rain, the elevation of Las Vegas...
 
 
U.S. Air Force photo illustration by Tech. Sgt. Nadine Y. Barclay

Hunters save lives through RPA Human Performance Team

U.S. Air Force photo illustration by Tech. Sgt. Nadine Y. Barclay Considering the demands facing the remotely piloted aircraft enterprise, Team Creech has formed their own human performance team to meet the needs of those suppo...
 
 
doctor

Ask the Doc

Q: When is the Hospital scheduling the 2015 school/sports physicals? A: July 14, 20, 22 and 30, and Aug. 5, 12, 18 and 20 at the Family Medicine Residency Clinic in the main hospital. We will have appointments available for chi...
 

 
doctor

Ask the Doc

Q: When is the Hospital scheduling the 2015 school/sports physicals? A: July 14, 20, 22 and 30, and Aug. 5, 12, 18 and 20 at the Family Medicine Residency Clinic in the main hospital. We will have appointments available for chi...
 
 

Ask the Doc

Q: When is the Hospital scheduling the 2015 school/sports physicals? A: July 14, 20, 22 and 30, and Aug. 5, 12, 18 and 20 at the Family Medicine Residency Clinic in the main hospital. We will have appointments available for children who are 6-18 years old with no chronic health conditions (i.e. uncontrolled asthma, diabetes,...
 
 
doctor

Ask the Doc

Q: What is the Nurse Advice Line? A: The Nurse Advice Line is a toll-free number that puts you in contact with a team of live, registered nurses who can answer your urgent healthcare questions 24/7. It helps you decide if you s...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>