Health & Safety

April 20, 2012

Pediatrics puts heart into children’s health care

By Senior Airman Jack Sanders
99th Air Base Wing Public Affairs
U.S. Air Force photo by Staff Sgt. William P.Coleman
U.S. Air Force Capt. Andrea Guardenier, 99th Medical Group pediatrician, uses a ophthalmoscope to play with Soquel Baumgardner, daughter of Tech. Sgt. Jay Baumgardner and Adelaide Baumgardner April 5, 2012 at Nellis Air Force Base, Nev. The 99th Medical Group’s pediatric clinic provides a friendly atmosphere for children.

NELLIS AIR FORCE BASE, Nev. — Walking through a hospital can be an ominous task for many. For a child the long, pristine hallways can be even more daunting — unless they’re walking through the hallways of the Mike O’Callaghan Federal Medical Center pediatrics clinic.

Like most other aspects of the hospital, the pediatrics clinic is focused on customer service — for their children. The staff has made an extra effort to provide a comfortable, soothing environment and the difference is noticeable right away on arrival. After check in, the reception desk gives out age appropriate books for children to read while waiting. Even the walls are welcoming, with cartoon decorations painted on the walls.

“The pediatric clinic is friendly and caring,” said 1st Lt. Nancy Branch, 99th Medical Operations Squadron clinical nurse. “All our providers are really friendly and so are our techs.”

The clinic is focused on providing the best possible care to kids, and Branch says good treatment includes treating its patients well.

“For us, it’s about the child’s comfort,” Branch said. “To get them really comfortable we will play with them, talk to them and give out lollypops and books.”

Branch said the clinic’s responsibility for children’s health extends beyond the immediate visit. The clinic makes an effort to promote kids’ long term healthy growth by giving parents important and potentially lifesaving information, and through preventive care.

“We offer point of service care now for immunizations,” Branch said. “So, rather than getting your appointments here and then going to immunizations for your vaccines, we do everything here.”

The clinic also offers telephone consultation, Attention Deficit Hyperactivity Disorder seminars, dietary counseling and asthma education.

“Col. [Howard] Reid, the commander, has an ADHD seminar he’s holding once a month now,” Branch said. “It’s offered to the first six families that sign up monthly. Those families sit through a session where the educates them on ADHD and in the last 30 minutes of the seminar patients can ask any questions they need to or want to.”

Branch said the clinic advertises sign-ups for the class as patients come in, but also actively reviews patient files to screen for ADHD and will contact the parents directly to offer the option. She says the clinic is actively extending its services to make health care access easier.

“The colonel is also a child psychologist,” Branch added. “That used to be something we’d send parents off base for, but now we can do that here as well.”

Branch noted that though the pediatric clinic has a busy office, where nine providers often see eighteen or more patients per day, the clinic’s focus is fully on providing excellent care though a process of continuous improvement.

“Everbody pays a lot of attention to detail and we do a lot of training monthly just to stay up on our skills,” she said.

Through cheerful bedside manner, a welcoming environment and attentive care, Branch said the clinic team is doing their best to make health care more helpful and convenient, and less frightening for their patients.

“It’s really rewarding to work in pediatrics,” Branch said. “It’s nice just to keep the kids healthy and to just do a point of service.”




All of this week's top headlines to your email every Friday.


 
 

 

‘Eye’ see you

U.S. Air Force photo by Airman 1st Class Mikaley Towle Lisa Winkelman, 99th Aerospace Medicine Squadron optometry technician, simulates taking a vision test at the Optometry Clinic on Nellis Air Force Base, Nev., April 15. Getting an eye exam is important to ensure eye vision and pressure is good and in the normal range. For...
 
 

Pharmacy provides exceptional patient care

NELLIS AIR FORCE BASE, Nev. — With a high operation tempo base like Nellis AFB, the satellite pharmacy here is working hard to provide exceptional patient care to the active duty, Reserve, guard, civilian and retiree population. With construction currently underway at the main outpatient pharmacy at the Mike O’Callaghan Federal Medical Center, most of...
 
 
doctor

Ask the Doc

Q: I’m an active duty service member about to start terminal leave. How do I get health care? A: How you get care when you’re on terminal leave depends on whether you have a military or primary care manager. Before going on...
 

 
doctor

Ask the Doc

Q: How far back can my same-sex spouse file a medical claim?     A: Once your spouse shows as eligible for benefits in the Defense Enrollment Eligibility Reporting System or DEERS, he or she can file claims for care received:...
 
 
Sports

Fitness: Isolating triceps

Airman 1st Class Chad Glass, 99th Security Forces Squadron entry controller trainee, performs a triceps pushdown with a rope at the Warrior Fitness Center on Nellis Air Force Base, Nev., March 31. Although this exercise emphasi...
 
 

Ask the Doc

Q: What’s a transitional survivor? A: Spouses and children are “transitional survivors” for the first three years after their active duty sponsor dies. During this time, they’re covered as active duty family members and their health plan options and costs don’t change. After three years, coverage for children doesn’t change — they’re covered as active...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin