Air Force

April 27, 2012

Self-service requests available for civilians online

By Erin Tindell
Air Force Personnel, Services and Manpower Public Affairs

JOINT BASE SAN ANTONIO – RANDOLPH, Texas — Air Force civilians are now able to request updates to their personnel records through an online self-service initiative.

Air Force Personnel Center human resources officials here launched an initiative that allows civilians to submit online requests for name change and veterans preference inquiries. Previously, these requests were made by contacting a local civilian personnel office.

The requests are submitted via the Air Force Personnel Services website, also known as AFPERS, and will then be routed to the appropriate servicing team for action. Employees should thoroughly read articles in AFPERS before submitting a change request, AFPC officials said.

“It’s important civilians keep accurate data in their records during every aspect of their career especially for pay and tax purposes,” said Monica Grant-Gage, a supervisory human resources specialist at AFPC. “Additionally, veterans preference for reduction-in-force purposes can affect an employee’s standing on a retention register.”

Once logged into AFPERS, civilians will be required to upload appropriate documentation. For name changes, civilians should upload certified copies of a marriage license, decree or court order. For veterans preference, they should upload appropriate documentation from their military personnel records or the Department of Veterans Affairs.

In addition to the name and veterans preference updates, civilians may also submit updated resumes for inclusion in their electronic official personnel folder, or eOPF. Officials said they’re working to add more self-service requests in the future.

For more information about civilian self-service initiatives, visit AFPERS at For more information on Air Force civilian careers, visit

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