Air Force

June 22, 2012

Total Force Personnel Services Customer Experience survey launches today

Tags:
By Tech. Sgt. Steve Grever
Air Force Personnel, Services and Manpower Public Affairs

The A-10 Thunderbolt II has excellent maneuverability at low air speeds and altitude, and is an highly accurate weapons-delivery platform.

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force officials will distribute an online survey today to solicit feedback about user’s experiences using the myPers-Total Force Service Center and myPers website.

Thousands of Regular Air Force, Air National Guard, Air Force Reserve and civilian members will be asked for their participation in the survey.

Mary McAfee, the quality assurance project lead at the Air Force TFSC, said the survey will run for 60 days and give personnel officials direct comments from their customers.

“This survey will help us understand our customers’ habits and needs and how well we’re meeting their expectations,” McAfee said. “We will use the feedback to develop and implement improvements, revise procedures and make note of where we are successful so we can replicate those successes.”

Officials encourage all total force members to participate in the survey to enable Air Force leaders to gauge the effectiveness of the myPers-TFSC.

“The Air Force vision for personnel services and the myPers-TFSC is to offer more online applications and information so our members can use myPers for as many of their personnel service needs as possible,” McAfee said. “We want to automate personnel processes from start to finish and consolidate where possible to the myPers-TFSC.”

The myPers-TFSC and myPers website seamlessly mesh Air Force online personnel services, telephone and transaction support capabilities to provide first-class personnel support to total force Airmen.

For general information about personnel services and programs, visit the myPers website.




All of this week's top headlines to your email every Friday.


 
 

 
Courtesy photograph

Nellis Airman garners 2013 Sijan Award

Courtesy photograph Senior Master Sgt. David DeLoney, 820th RED HORSE readiness and emergency management superintendent, poses for a photo at an undisclosed location. DeLoney earned the 2013 U.S. Air Force Lance P. Sijan Leader...
 
 

April is Child Abuse Prevention Month

NELLIS AIR FORCE BASE, Nev. — Why do I care? I worked for years in Florida in Child Protective Services. I obtained my Master of Social Work in 1996, and I have been a licensed clinical social worker since 2001. I saw children with marks and bruises after they had been beaten with objects. I saw...
 
 

Navy leadership visits Las Vegas Navy Reserves

NELLIS AIR FORCE BASE, Nev. — The Las Vegas Navy Operational Support Center was honored to have Rear Adm. Bryan P. Cutchen, commander of the U.S. Naval Reserve Forces Command, as its special guest speaker during a recently conducted drill weekend. The distinguished guest was a beacon of inspiration for the 250 plus Navy reservists who...
 

 

Pulse on AF force management

WASHINGTON — New eligibility criteria, application deadlines and status updates are all featured in this force management update, an ongoing effort to bring Airmen the latest, most accurate information concerning the complex and dynamic force management programs. Additional TERA, VSP windows The Air Force will open two new fiscal year 2014 temporary early retirement authority...
 
 

AF opens additional TERA, VSP windows

JOINT BASE SAN ANTONIO-RANDOLPH, Texas — The Air Force will open two new fiscal year 2014 force management temporary early retirement authority application windows, and a new voluntary separation pay application window, Air Force Personnel Center officials said April 14. Commonly referred to as the 15-year retirement, TERA eligibility will be based on the updated...
 
 
U.S. Air Force photo by Airman 1st Class Timothy Young

Military children receive support during hardships

U.S. Air Force photo by Airman 1st Class Timothy Young Tech. Sgt. Mike Hodges, 99th Medical Operations Squadron respiratory therapy technician, holds a horse while Anders Steinhiser, Lomie G. Heard Elementary School 1st grade s...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin