Air Force

June 22, 2012

Total Force Personnel Services Customer Experience survey launches today

Tags:
By Tech. Sgt. Steve Grever
Air Force Personnel, Services and Manpower Public Affairs

The A-10 Thunderbolt II has excellent maneuverability at low air speeds and altitude, and is an highly accurate weapons-delivery platform.

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force officials will distribute an online survey today to solicit feedback about user’s experiences using the myPers-Total Force Service Center and myPers website.

Thousands of Regular Air Force, Air National Guard, Air Force Reserve and civilian members will be asked for their participation in the survey.

Mary McAfee, the quality assurance project lead at the Air Force TFSC, said the survey will run for 60 days and give personnel officials direct comments from their customers.

“This survey will help us understand our customers’ habits and needs and how well we’re meeting their expectations,” McAfee said. “We will use the feedback to develop and implement improvements, revise procedures and make note of where we are successful so we can replicate those successes.”

Officials encourage all total force members to participate in the survey to enable Air Force leaders to gauge the effectiveness of the myPers-TFSC.

“The Air Force vision for personnel services and the myPers-TFSC is to offer more online applications and information so our members can use myPers for as many of their personnel service needs as possible,” McAfee said. “We want to automate personnel processes from start to finish and consolidate where possible to the myPers-TFSC.”

The myPers-TFSC and myPers website seamlessly mesh Air Force online personnel services, telephone and transaction support capabilities to provide first-class personnel support to total force Airmen.

For general information about personnel services and programs, visit the myPers website.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Staff Sgt. Siuta B. Ika

Nellis holds MARE to prepare

U.S. Air Force photo by Staff Sgt. Siuta B. Ika Firefighters from the 99th Civil Engineer Squadron spray an F-16 Fighting Falcon that is playing the role of a downed F-35A Lightning II during a major accident response exercise ...
 
 

AF adjusts enlisted retention results

WASHINGTON — Air Force officials announced an adjustment to the Junior Enlisted Retention Board which convened in June at the Air Force Personnel Center. Fifty Airmen who were not selected for retention during the FY14 force management ERB were offered the opportunity to remain on active duty following identification of an issue in the eligibility...
 
 

Taking a stand: Help win fight against sexual assault

WASHINGTON — Just as Airmen broke the sound barrier and pioneered new paths to space, Airmen will pioneer new ways to prevent sexual assault in the Air Force. Preventing this crime is not easy; if it were, you, America’s Airmen, would already have eliminated it from our force. As we begin this new fiscal year,...
 

 
smoke-detector

Remember to change your smoke detector battery

MOODY AIR FORCE BASE, Ga. — The staff of the Moody Fire Prevention office is urging everyone to make a potentially life-saving move when they set your clocks back one hour Nov. 2: Take a moment to change their smoke alarm b...
 
 
U.S. Air Force photo by Staff Sgt. Christopher Hubenthal

Tips for visiting Nellis Open House

U.S. Air Force photo by Staff Sgt. Christopher Hubenthal An F-16 Fighting Falcon takes off to perform an aerial demonstration during Aviation Nation Nov. 11, 2012, at Nellis Air Force Base, Nev. The F-16 Fighting Falcon is a hi...
 
 

Nellis to honor contributions of Native Americans throughout November

NELLIS AIR FORCE BASE, Nev. — For close to 100 years, according to the U.S. Department of the Interior for Indian Affairs, American Indians advocated for a designated day to honor their contributions, achievements, sacrifices and cultural and historical legacy of the original inhabitants of what is now the United States. In 1976, their voice was heard...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin