Air Force

June 22, 2012

Total Force Personnel Services Customer Experience survey launches today

Tags:
By Tech. Sgt. Steve Grever
Air Force Personnel, Services and Manpower Public Affairs

The A-10 Thunderbolt II has excellent maneuverability at low air speeds and altitude, and is an highly accurate weapons-delivery platform.

JOINT BASE SAN ANTONIO-RANDOLPH, Texas (AFNS) — Air Force officials will distribute an online survey today to solicit feedback about user’s experiences using the myPers-Total Force Service Center and myPers website.

Thousands of Regular Air Force, Air National Guard, Air Force Reserve and civilian members will be asked for their participation in the survey.

Mary McAfee, the quality assurance project lead at the Air Force TFSC, said the survey will run for 60 days and give personnel officials direct comments from their customers.

“This survey will help us understand our customers’ habits and needs and how well we’re meeting their expectations,” McAfee said. “We will use the feedback to develop and implement improvements, revise procedures and make note of where we are successful so we can replicate those successes.”

Officials encourage all total force members to participate in the survey to enable Air Force leaders to gauge the effectiveness of the myPers-TFSC.

“The Air Force vision for personnel services and the myPers-TFSC is to offer more online applications and information so our members can use myPers for as many of their personnel service needs as possible,” McAfee said. “We want to automate personnel processes from start to finish and consolidate where possible to the myPers-TFSC.”

The myPers-TFSC and myPers website seamlessly mesh Air Force online personnel services, telephone and transaction support capabilities to provide first-class personnel support to total force Airmen.

For general information about personnel services and programs, visit the myPers website.




All of this week's top headlines to your email every Friday.


 
 

 
U.S. Air Force photo by Johnny Saldivar

RED HORSE overhauls JB San Antonio runway

U.S. Air Force photo by Johnny Saldivar Col. David Drichta, 12th Operations Group commander, Brig. Gen. Bob LaBrutta, 502nd Air Base Wing and Joint Base San Antonio commander, City of Seguin Mayor Don Keil, Col. Matt Isler, 12t...
 
 

Contracting trains to prepare for anything

NELLIS AIR FORCE BASE, Nev. — The 99th Contracting Squadron conducted contingency contracting and local disaster response training at Camp Cobra here Jan. 20 to 22. The training was provided by retired Chief Master Sgt. Fidel Keranovic, Air Force Training Initiative for contract operations, included many situations Airmen can encounter, as well as interaction with...
 
 
DOD photo by Army Sgt. 1st Class Tyrone C. Marshall Jr.

Super Bowl participants to troops: ‘you’re real heroes’

DOD photo by Army Sgt. 1st Class Tyrone C. Marshall Jr. Kam Chancellor, a defensive back for the National Football League’s defending champion Seattle Seahawks, talks to members of the media during Super Bowl Week in Glendale...
 

 
DT6

Red Flag 15-1 launches at Nellis AFB

U.S. Air Force photo by Senior Airman Thomas Spangler Two Royal Australian air force aircraft maintainers wait for their aircraft to return from a training mission during Red Flag 15-1 at Nellis Air Force Base, Nev., Jan. 27. R...
 
 
doctor

Ask the Doc

Q: I’m an active duty service member about to start terminal leave. How do I get health care? A: It depends on whether you have a military or primary care manager. Visit the “Getting Care on Terminal Leave” page for deta...
 
 

Community Happenings – January 30, 2015

2015 Nellis AFB African American History Month • The Black History Month Kick-Off 5K is 7 a.m. to 9 a.m., Feb. 6 at the Warrior Fitness Center. For more information, call Staff Sgt. Belford at 702-652-2263. • The Black History Month banquet is 6 to 9:30 p.m., Feb. 20 at The Club. Cost is $25...
 




0 Comments


Be the first to comment!


Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>


Directory powered by Business Directory Plugin